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Grabull has a rating of 4.1 stars from 8,638 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.
The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.
The dressing choices for salads weren't correct. They didn't have all the options available so I had to write a note to make sure I got what I wanted.
It was the only way to order from this location.
I feel like they deliver food to me in a timely manner which makes it convenient for me to order from this platform.
Because I needed food to be delivered to my campus.
Grabull would deliver food to my college campus when I requested for them to.
I decided to order food when I was in school.
Because that’s the only option my restaurant has to offer as a method of delivery for orders.
A lot of misspelling in the menu. For ex. "Salman" instead of "Salmon". There was more than one. Might want to fix that.
I didn’t. The website was recommended by the restaurant.
The layout of the menus make it easy to order especially if the restaurant has a lot of food options. It would be cool to also have the option to see a picture of the food.
Quick and easy way to see the menu, choose our order, and place the order.
I'm hungry so we haven't really had an experience but it was easy to maneuver through so $#*! you I want to eat for dinner
Kind of my only choice I guess first one that was offered to me
Tedious, it took to long, no description of dishes/meals, I don't know if Mr meals cone with rice, I'm just going to pick up my meal in the future.
I had to in order to order delivery from this restaurant.
I don't like that I cannot see the itemized prices at checkout and there was no way to add the 12% coupon highlighted on the menu page.
Restaurant preferred service
Simple interface, easy to use. Fifty character minimums are stupid and making me change my review to 1 star.
Fratelli's Corner Crust Pizzeria
I was surprised when a default tip of 15% was initially added and my order price jumped by $12 from what was listed in the cart.
Driver was late. Refused to deliver to my door and basically stated too bad that he forgot to bring my drinks. Didn't even offer a refund.
Hoping for a better experience than last delivery occurrence.
Mobile site does not show entire order when reviewing order/payment is prompted. Desktop version does; allow same view for mobile, too.
This restaurant's preferred online ordering platform
See above, when checking out, cannot see or review what's been ordered
Restaurant’s preferred ordering platform
Show total amt being paid after/including tip before prompting for "pay now"
This restaurant’s preferred online ordering platform.
Need to display order and allow for edits while checking out.
Preferred by restaurant.
Some broken html but its fine ok needing 50 characters might actually take this to a 2 star. Its ok tho
Prefered by restaurant on google
I'm on the mobile site - when i click place order and while filling up the card info, i'd like to see the summary of my order. I can't do that now.
Have always used the online ordering feature for delivery with grabull and it's been smooth sailing. Efficient with times and I've always had great service. Would recommend, 10/10!
Because I was hungry? Lol!
Never had an issue with this delivery service. They've always been so polite and timely.
Giovanni’s uses this service
Nothing to complain about. Weird thing is that I get what I assume is a website response code at the top of the order summary window after I pay.
It was the site that the store used for pickup orders
Ordered food from crazy dough pizza, placed the order for pickup
Was just linked from the crazy dough pizza site
I did not have a chance to check over the order; there should be one additional screen to check accuracy.
We usually call but I thought I would try this today.
Deliverer came even though partner did not make it and solo delivered package. Was kind and helpful and so appreciated!
Very easy to use, allows you to edit if you need to and just so much more user friendly than any other delivery order forms that I've used.
They buzzed my but delivered to the wrong unit. Thankfully the people were home and called me. The numbers are right on the doors
No other option given
My food arrived early, still hot. The driver texted me when the delivery was made. Overall a great experience
It's the service the restaurant uses
The drivers are always super nice and usually early! They follow delivery instructions perfectly.
My food arrived so fast - the fries were still crisp and hot!
Driver was friendly and followed directions perfectly.
It is the service the restaurant uses
I've used the in the past. The service is great and the drivers very nice.
Easy to order - easy to check out.
Because this is the portal used by the place I ordered from
I sb able to dismiss this annoying message w/o choosing a rating. Rating Now I'm not inclined to use
Bad interface, website timed out, hard to edit cart. Making me use 50 characters to leave a bad review
The restaurant i wanted to go to uses it
It's a difficult site to work with. Not easy to utilize. Will use another ordering site in the future.
Because the business prefers using it.
Extra money is being charged after checkout it showed as 50.7 during checkout but my card was charged 52.70
Why is the total charge not the same as my cart? Looks like hidden fees that are not properly explained or shown fully in the cart.
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