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Grabull has a rating of 4.1 stars from 8,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card, and good experience. Grabull ranks 2nd among Food Delivery sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
The service worked. Stop asking for feedback by default and be prepared to address problems as they are reported. My god I don't understand why these days every single basic online service automatically shoots me a "how did we do" email. It's extremely annoying and makes me want to not use it.
The web site is fine except that the interface doesn't mesh well with my password manager. But I didn't get my food delivered. The restaurant said there was no driver so we went and picked it up instead.
Thanks. I mean like tf am I supposed to say? I'm at work. My wife is hungry this website did it job. My wife is pissed I'm pissed and the fkn dog needs to go to the vet because it ate my fkn work boots. I got a 30 min break and you're asking me for a survey for doing what your website intended to. Would've given 5 stars but I wasted 4 min of my break typing this $#*! out. Jk you guys are doing great. :)
Good soup good soup good soup Good soup good soup good soup Good soup good soup good soup Good soup good soup good soup
It’s good soup
It’s on the website
Side orders should include salad but over all very good
My girl friend is hungry and I'm scared for my life. God speed
Fast process, easy to use and convenient. Never heard of the app but so far so good.
Pay for pickup
Ordering is fast and simple. Food at Rays is really great my new favorite spot to eat.
I felt like I was on Mr Roger's as to how fast the delivery came. Very pleased
We ordered at 3:40pm for a 5:30pm pickup. Food was not ready until 5:50pm! No apology or acknowledgment.
Only choice for this place, and we like the Jamaican patties and jerk chicken a lot.
Logging in could have been more convenient with something like "sign in with google" but otherwise no complaints.
It was the option on the restaurant's website
It was easy to order. I don't have much else to say for a first time experience.
To order Leones online
I'll let you know when I pick up the food this should be asked after tge order is picked up
Last time i accidentally ordered 3 small cheese pizzas instead of 1, i checked my cart and didn't realize the order went thru
I like nick’s pizza
Had to delete and start over. You need to display tax and hidden fees. The total kept changing and it wasn't clear if coupons were applied.
Only option to order online from this restaurant.
Why $4 in fees, tell me why before i order that theres extra so i know why the price went up so much
I usually order from Indian Kitchen and in fact don't live terribly far from them. I had ordered my food around 4:30 to be delivered at my address at 6:00 PM. Not only was my order 30 minutes late, but my food was already sitting there at the restaurant and a driver was only sent after I had called grabbull at 6:17! The person i spoke to was extremely unpleasant and seemed to careless about the fact that my order was so late.
The person I spoke to was inpatient and unpleasant. They seemed like they could careless about my order being beyond late and didn’t seem to offer any sort of compensation or any sorry of apology for it
It was what the website directed me too.
Interface on mobile needs work, it deletes the order after the app closes for a while
So far, so good. It's easy to order, and I am hoping the reviews are correct.
I wanted food from a restaurant that delivers with you.
Today's order went great, it's my first time and it was quick. Let's see next time.
Trying a different option from what I typically use. Trying to avoid grubhub/doordash
Some first time glitches, some placed where your English is faulty, so I worry about scammers
Clunky web app. Should be able to use ApplePay which would make it easier and faster to checkout
Had to to order from specific restaurant
A three because I was not able to look at an actual menu. Otherwise, it was easy.
Wanted to order online.
I scheduled an 11:30am pick up the night before but didn't leave with my order until just before 1:00pm. I arrived at around 11:35 and was instructed to return in 15 min. After 15 minutes (11:45am) I returned and they had not prepared any more of the order. She looked at my order receipt on my phone and proceeded to write ordered items by hand before going back to the kitchen to prepare my order. After waiting cumulatively about 60 min after my scheduled pick up time, she brought food over to the table. I asked if it would be possible to receive a partial refund or a future discount due to the wait. She just told me that I could take my food. (At this point another pair of customers had just entered with similar complaints) I checked the boxes and found that an entree and two tacos were missing (approx. $30 value). I told her this and waited for the rest of my order. After waiting an additional 30 minutes, she brought me two tacos (plain, not the jerk flavored ones ordered) and told me that the entree could not be made today. ($19). I asked her if I could be refunded this. She went to the back and brought me $8 saying that this was all she had. At this point I had been in the restaurant 90 minutes past the scheduled pickup time.
This was my fourth or fifth time ordering here and had been recommending the place to coworkers but I'm afraid this will be my last visit. The whole experience was rather negative (90 min wait time, $30 missing product, incomplete refund) plus no offer by the staff to refund or offer a future discount, etc. Especially for an order that was $137, the service should be better.
Worked out well as a system to order. It is fine to use on future orders.
I dont understand why this service charges a big fee for a pickup order! Crazy!
Had to do it to order online
So far so good. No complaints. Really, 50 characters? Ok here's the last required sentence.
No other choice was available
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