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Grayson Living

How would you rate Grayson Living?
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Texas
1 review
0 helpful votes
Follow Kim P.
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This review is based on the service I received at Grayson only. I ordered a Sideboard out of my compulsive habits which made my husband very upset. Grayson was able to cancel the order without charging me the cancellation fee. They saved our marriage. I really appreciated their excellent customer service.

Date of experience: June 11, 2022
California
1 review
0 helpful votes
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Great place to visit if your are renovating your home and need a lot of furniture. Grayson Living has an easy to use website and the customer service are very polite and knowledgeable. They tried to understand what kind of sofa I was exactly looking for and helped me find the one that fits my wants.

Date of experience: January 27, 2020
Ohio
1 review
3 helpful votes
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I bought a table from Grayson Living. It was supposed to take 8-10 weeks to arrive. After 15-20 attempts to contact the company when it didn't arrive, they finally responded after 4.5 months. The table arrived almost 6 months after we ordered it, and it's damaged. No surprise they refuse to respond again. Unless you like hiring an attorney to handle your furniture purchases, I suggest going anywhere else.

Date of experience: February 23, 2020
Florida
1 review
3 helpful votes
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Awful Return Policy
April 4, 2022

If you need to make a return, good luck! They will rape you with charges until there is nothing left to refund. It is impossible to return something.

Date of experience: April 4, 2022
Illinois
1 review
0 helpful votes
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Could be a scam
May 27, 2025

I picked out a bedroom set online yesterday. Before I checked out, there was an option to make an offer. I thought why not? They came back today with a price higher than yesterday. Lol. I tried the chat option. They told me to reply to the email. I called customer service, got nowhere so they gave me the US number. The woman told me she understood what I was talking about and wanted to get customer service on the line. It's literally a big circle. I got off the merry go round, and I think this is a scam. Buyer beware

Date of experience: May 27, 2025