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Green Building Supply has a rating of 4.6 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Green Building Supply most frequently mention customer service. Green Building Supply ranks 6th among Building Construction sites.
Shipped the day after I ordered, received in another 5 days. 1 week delivery, excellent service! Box was very sturdy for 4 gallons of Safe Choice Super Clean. Not just the regular flimsy cardboard box that would have busted with the weight.
While I appreciate that this company stocks some safer alternatives, I found dealing with them to be disappointing. I ordered some flooring samples and when they arrived I noticed a chemical odor. I contacted them about this and received a vague, general reply. When I asked more specific questions I received no further response. I tried two different people at the company with the same results. As a result I don't trust this company and I wouldn't buy anything from them without doing my own research
Took 15 plus days to get my stain had it sent to Vermont the brand of stain is a Vermont brand i'm glad the deck was for my grandmother if it was a customer's deck the project would of been sent back two weeks just didn't work for me sorry
The samples I ordered came very quickly and exactly as ordered. We ended up buying from a local brick and mortar retailer to support local jobs and taxes. But if that hadn't been available, we would have gone with Greenbuildingsupply.
Only a few boards damaged in transit, love the look and we've always appreciated how you can order samples in whatever you like. Thankyou GBS, we will use you again!
Timely delivery, cost within reach, easy to use Interface, all makes buying online with Green Building Supplies satisfying. Would like if the supplier could help with the shipping cost.
I ordered 280 sq feet of the click Marmoleum in 2 colors and the boxes arrived within a week on a pallet. Each box we could then carry into the house.
Ordered from the website with no difficulty. Have not used the stain & sealer yet but was very happy to find a place to find non toxic, low odor finishes
I ordered 260 square feet of maroleum tiles in 3 colors for my kitchen reno. I had spoken to two customer service representatives and spent loads of time on the website. Nowhere in the small print did I see that they automatically round up your order to include full boxes only. This is surprising, considering they say that each order is a "custom order." Because I had three colors, I ended up with 380 ft.² of material. Not only was this a huge waste of money, but for a company that claims to be "green," the manufacturing and distribution of such excess is unconscionable. Such waste! Secondly, their shipping was supposed to be 12 days and ended up being three weeks. When I contacted the company after two weeks, they were not helpful. Then, after waiting three weeks, I got a robo-voice message the night before delivery, stating that I had to be home to sign for the delivery…with only about 16 hours notice! So I had to take the day off of work. I've never experienced this with any other delivery service. The shipping was SO expensive ($367!) - for what? It's 7 small boxes. Amazon delivers similar-sized items for free. Honestly, the whole thing feels like a rip off. Never again.
Products used:
Forbo Marmoleum
Have used several of the products with great success. Love the safety of the products. Ordering is always easy and shipping is fast. Customer service to date has been awesome as well.
Love Greenbuildings nontoxic products. My daughter and I are chemically sensitive and had no trouble with this adhesive at all. We used it for our tile backsplash.
The Vermeister Zero VOC Polyurethane Finish is truly a blessing. We are in the process of applying the second coat and are very pleased with the results thus far and the fact that this product is Volatile Organic Compound FREE!
The samples I ordered came promptly, and I am inspired by the range of colours. I will certainly use Marmoleum when redoing my bathroom. Some contractors had heard of it, and some hadn't.
Waited 2 weeks to receive a catalog item. Not too impressed by customer service to help speed up the process.
Great product and quick delivery. I will certainly be ordering this product again for my crafting projects.
Thanks
I had a number of questions about my purchase, and customer service was very responsive. The product is excellent and the finished floor looks great.
This is now my second order and still completely pleased with the service and products they deliver.
The resources, customer service and overall philosophy of the company makes them a pleasure to work with.
Order was sent and delivered promptly, even in the holiday season. We are lookomg forward to using the carpet sealant system throughout our home!
Good product. Great customer service. Called and they were very helpful and walked me through how to use the product.
I love supporting companies that want to make the world a better place. Love the better, healthier product choices you guys offer.
We are very happy with the products, the service, and the quickness of shipping and deliver! Thank you and keep the good work!
Very reliable! Prompt delivery! Bought an environment friendly oil wax finish, great product, truly satisfied. Thank you.
One box was damaged in shipping, but GBS took care of it. Thank you! We love our new floor. Will definitely shop here again.
Great place for all your reclaimed building materials, Very helpful, really well priced. Quick and easy service...
Fast response to question and immediate shipping of correct items. Would definitely use this company again.
Gain trust and grow your business with customer reviews.
Green Building Supply is a one-stop-shop for all your natural and eco-friendly home building products. On our website greenbuildingsupply.com you can effortlessly browse through hundreds of natural and non-toxic products — everything is well-organized and clearly defined with MSDS sheets on the contents of most products, reviews, spec sheets, maintenance and installation guidelines, and tips and tricks on testing for chemical sensitivity, working with green products, and much much more!
As a family owned company, we started in search of natural and non-toxic building materials to use in our own home. Our home is inspired by Frank Lloyd Wrights prairie style, as well as the ancient principles of Vedic Architecture.
In a small Iowa town, it was almost impossible to find products locally that satisfied our craving for natural beauty. Also in 1991 there was no internet, very few magazines, and scant interest in green building products.
We traveled around the US to locate beautiful natural products. Getting reliable information about the content of various products was the most challenging task; as at the time few manufacturers knew what would trigger chemical sensitivity in their products, or the impact their products would have on the health of the home owner and the environment.
Eventually we put all the pieces together and as natural healthy homes came into demand we were inspired to create a store to make these products easily available to others. Our first customers were our friends, many of them out of state, and some of them chemically sensitive. So far, we've helped thousands of people create new healthy homes, and we are educating more and more every day.
