GreentoeReviews 98

This company application is very hard to understand and when you accidentally click on a button and purchase something they don't have any way to stop it. They then send the item to you and then charge 20% restocking fee to use them.

Using totally unreliable shipping service my tv was traveling twice and returned will never use again

Zero accountability or support. I suspect that this site works as intended and is fine some of the times; however, if any issue (delivery or otherwise) arises, then you are completely screwed. The ultimate seller blames it on the carriers/delivery companies, and they use 3rd tier providers so it is impossible for the customer or the seller to get anything other than an automated response.

In my situation, I ordered a new TV but the carrier attempted to deliver the incorrect TV about 8 days after the date of order. Following that failure, seller continued to assure me that the carrier would reschedule the delivery with the correct item... this never happened. When I cancelled the order, the seller would refund the purchase price only upon their receipt of the item back from the carrier. Mind you, this is of an item that was never delivered to me. I have no faith that the carrier (who could neither deliver the correct item to me or reschedule delivery of the item to me) will be able to return the item to the seller. So in this instance, the Seller and Greentoe want me to take the risk that the carrier will return the item to seller/Greentoe. For a some minimal savings on a TV, this platform is not worth the risks and headaches.

Took almost three weeks to get a TV. All the way from
Jersey to San Diego. Saved $200. They say it will be here Christmas Eve. Ordered Dec 8th. Be wary.

I ordered a GE washer/dryer combo from Greentoe (GE PFQ97HSPVDS) and was immediately dissatisfied with the unit (drying and wrinkling issues). The Greentoe return policy states that returns are allowed within 30 days of delivery, but after a month-long battle to initiate a return I am now stuck with a very expensive unit that doesn't even work as well as my regular old washer and dryer.

I have made two purchases through Greentoe. Both have been excellent. Although I was a bit apprehensive at first the proof is now in, and I highly recommend anyone to try this service.

I purchased a new refrigerator the was supposed to be in stock. I then received an e-mail stating that the supplier does NOT have it in stock and it will be 4-6 weeks before it would ship. Greentoe then offers me another one for $1,000 higher. They send you an e-mail with a link to click on to review the optional higher priced model. When I clicked on the link to see the details, it automatically charged my credit card without my authorization. They will NOT call you and you CANNOT call them. GRENTOE is very uneithical and shady company! Buyer beware!

Greentoe is a scam site! They have stolen my money and will not refund me at all. I don't know what to do. I may have to call my credit card and ask them to step in because I have sent back my item and still no refund. These guys are bunch of crooks!

The site lets you tell them what is the max you will pay and let suppliers bid on your offer. In reality the suppliers approve your bid, and then take the money from paypal with no real intention of sending you the item. After a bunch of emai9ls and complaints they give you back the money, but in reality you just gave them a 4-6 weeks loan of over $1000 with no real return and a lot of time wasted!

I can't speak for the typical "bidding" system, but I can speak about the new "Greentoe NOW" system. I was just searching Google for a built in BBQ Grill when I spotted a price that seemed too good to be true, almost entirely by accident. I nearly skipped right past it, but I decided to do some research. Mixed reviews about the results, but it was definitely a real website so I decided to give it a shot and placed my order. That very same evening I received an email confirming my order was received. I was still skeptical but hopeful and excited. Long story short I got my grill 2 days later and saved a total of $1400.00 price, tax and shipping on a grill that every dealer said they couldn't deal on!

I have been looking for a new LG G2 Tv for a house we will be moving into in a few weeks. I have been following the prices and saw Greentoe had one on offer over $1k less than anywhere else.
I paid by credit card to make sure I was protected. Ordered Wednesday, on Friday the order was confirmed. They took my money that day. Over a few days I received text messages with updates.
Today 14 days after my original order the TV was delivered. Everything was great.
No complaints and I will be ordering another one shortly as I did want two but wanted to check things with the first one.
Happy customer here.

I ordered Samsung washer. They processed my PayPal payment. I waited close a month with no updates. It kept showing processing. I got an email from PayPal for refund notification. Strangely, Grentoe site showed shipped. I contacted CS, who informed me that the order was cancelled and to send them screenshot order showing shipped. I did exactly that. Still no response! It feels like scam. This should be illegal! They earn interest in your payments.

FRAUD. I ORDERED A WALL OVEN ALMOST THREE MONTH AGO. IT WAS SUPPOSED TO BE DELIVERED IN 6 WEEKS. NOBODY EMAIL OR CALLED. AFTER 8TH WEEK, I EMAILED THE WEBSITE, AND I WAS TOLD THAT I HAVE TO WAIT AT LEAST TWO MORE MONTHS. I ASKED FOR REFUND, AND THEY INSISTED TO REFUND MY MONEY TO THE ACCOUNT THAT I HAD ALREADY CLOSED COUPLE MONTH AGO. THEY CHARGE FAST, BUT NEVER EXPECT TO RECEIVE THE ITEM OR REFUND. WORST

I purchased a dishwasher on Black Friday. Bid was accepted by Appliance Connection (had I known they used this vendor I never would have placed the order due to bad shipping and customer service experiences in the past). I received shipping verification and that the order would be received by the following Friday. Appliance Connection then canceled my order without any notification via phone or email. Then stating the unlikely story that their shipper dropped them. Greentoe stated they would make the situation right however never followed up.

I did a search on Google for my OLED TV. Greentoe came up with a price of 999.00.Other sellers were 1149. I made a offer and was told by greentoe their price was 999. The same day Costco was selling the same unit for 999.00 but it was the last day. Monday I received a email that my offer was accepted so I paid with PayPal. PayPal charge did not go thru right away so I was concerned but GreenToe policy was to wait 48 hours. Anyway charge went thru and my order was shipped. It was shipped from Tennessee and arrived in Goleta Ca. On Saturday by UPS and required a signature for delivery. Who pays for Saturday delivery? With free shipping and NO SALES TAX I received a good deal. Tv was double boxed and was assembled in Mexico 9/2022. Works well and I am very happy with Greentoe and their network of sellers. As far as extended warranty I did not get it and if it works for the first year it will probably work for 5 years. 1 Year warranty from LG. I had a great experience with Greentoe and would recommend you try them.

Greentoe proved to be absolutely unresponsive and worthless once they match a merchant to a purchase. Infact making frudulent claims in inventory. And when we had a problem with a damaged unit you are on your own. They won't respond to any customer support request or even their ceo. They seem poorly equipped to high value goods they are brokering.

Made 2 offers on 2 consecutive days for a TV and warranty coverage. NO listings found under "My Offers" when I logged in (3 days in a row!)
Email for customer service recommended that I log out then in again to refresh. Yeah, right! No sign of my offers! Dumb me gave the credit card info they require on file "to be used only if offer is accepted"! Now its time to cancel credit card and have new card re-issued!
Caveat Emptor!
MW

The pricing was great. Shipment took longer, but that was die to the shipment company they used. Where I was disappointed was paying 150.00 for installation and when it arrived the guys could not do the install. If they delivered all the services they sold it would be a 5 star experience.

Anyone that has tried to save money on electronics probably went to a disreputable 'grey market' dealer. For the most part, prices on things like Cameras are fixed by the manufacturer. Prices that are lower are "almost" universally grey market products.

For example, if you see a vendor selling a Nikon camera cheap, and go to the list of US authorized Nikon dealers - you likely won't see that vendor on the list.

I researched their business model and I was skeptical. But it's legitimate. I bought an expensive outside television and it was shipped from an authorized dealers several hundred dollars below retail price. I had my order in less than a week.

Ordered a kitchen range at a great price. After about a week found out they couldn't come through on deal because of high cost shipping to me in Hawaii. Promised a refund in 7-10 days... didn't get anything, Called again and same promise and same no result. Called again same promise and same results. Now I cant get a person on the phone when I call...?