GreentoeReviews 27

Took almost three weeks to get a TV. All the way from
Jersey to San Diego. Saved $200. They say it will be here Christmas Eve. Ordered Dec 8th. Be wary.

I ordered a GE washer/dryer combo from Greentoe (GE PFQ97HSPVDS) and was immediately dissatisfied with the unit (drying and wrinkling issues). The Greentoe return policy states that returns are allowed within 30 days of delivery, but after a month-long battle to initiate a return I am now stuck with a very expensive unit that doesn't even work as well as my regular old washer and dryer.

Greentoe is a scam site! They have stolen my money and will not refund me at all. I don't know what to do. I may have to call my credit card and ask them to step in because I have sent back my item and still no refund. These guys are bunch of crooks!

FRAUD. I ORDERED A WALL OVEN ALMOST THREE MONTH AGO. IT WAS SUPPOSED TO BE DELIVERED IN 6 WEEKS. NOBODY EMAIL OR CALLED. AFTER 8TH WEEK, I EMAILED THE WEBSITE, AND I WAS TOLD THAT I HAVE TO WAIT AT LEAST TWO MORE MONTHS. I ASKED FOR REFUND, AND THEY INSISTED TO REFUND MY MONEY TO THE ACCOUNT THAT I HAD ALREADY CLOSED COUPLE MONTH AGO. THEY CHARGE FAST, BUT NEVER EXPECT TO RECEIVE THE ITEM OR REFUND. WORST

I purchased a dishwasher on Black Friday. Bid was accepted by Appliance Connection (had I known they used this vendor I never would have placed the order due to bad shipping and customer service experiences in the past). I received shipping verification and that the order would be received by the following Friday. Appliance Connection then canceled my order without any notification via phone or email. Then stating the unlikely story that their shipper dropped them. Greentoe stated they would make the situation right however never followed up.

This site is amazing thus far, I received the product fast and cheap. Greentoe even followed up when I had another offer on the table. I highly recommend this product and recommend it to everyone!

I purchased canon eos rp camera just before Thanksgiving and I am loving it. The camera is really awesome. Greentoe was able to ship the product on time. I found the better deal here. Looking forward to doing more business with greentoe.

They advertised a bbq grill a a good price. I went through the entire process including giving my financial information and me being obligated to go through with the deal if my "offer" was accepted (in this case they advertised the price and I was actually accepting the price they listed. They accepted my "offer" then days later notified me that they don't actually have the item, that if I let them hold onto my $1128. 00 they anticipate being able to ship it out in several months! What a scam! Avoid.

Bought a LG Refrigerator via GreenToe for $1900 including taxes.

Issues:
1. Had selected in-house drop but the people who came to deliver said only curbside was covered, reached out to GreenToe and they happily blamed it on the seller, initiated communication and no response till date.
2. In a weeks time, the price fell down by $180 (thanks to Labor Day), reached out again asking for a price match. Again GreenToe played "We just felicitate" card and passed the buck to the seller, even seller was selling it for $180 less but no response.

I dont like companies who do not stand by their services, i will probably pay more but not buy from GreenToe again!

I bought a rather expensive Canon camera through Greentoe. Upon receiving it I immediately noticed hot/stuck pixels in the EVF. I emailed Greentoe about the issue at which time they copied the seller. Four or five days go by and I haven't received any return information from the seller. Apparently the seller was only replying to the Greentoe customer service email address. Greentoe forwarded the seller's reply to me which contained a return address and RA number. Greentoe's FAQs say "If an item arrives damaged, incorrect, missing parts, or otherwise compromised upon receipt, the retailer will send you an RA number and pre-paid label with instructions on how to return" Their FAQs also say "You will get a proper receipt from the retailer that has accepted your offer. This allows you to register the product and get the full manufacturer warranty!" I did not receive a receipt of any kind and it's been a challenge so far to get one (I still don't have one.) Due to the fact that they don't honor their policies and the customer service has been dubious at best, I don't plan on buying anything else through Greentoe.

Two friends of mine had already used this service so I had no worries that it was legit. I ordered a 75" LG nano TV and named my own price. I got a message that if I added a payment method it would be more likely to be accepted. I added my paypal info and about 30 mins later it was accepted.

It sat in accepted for a couple days and I sent an email to care to ask about it but then the payment came out and it shipped the next day. Overall timeline, I ordered on Monday and had my TV on Friday. I did have to go to the shipping center to pick it up to avoid having to wait over the weekend but that was my choice so I could watch it right away.

I bought a camera on here after being referred by my bf who used Greentoe before. I made offer on 3 cameras total. They came back with 2 counter offers. I didn't receive the counter offer for the 3rd camera, due to unavailability. Greentoe contacted me to let me know about the issue. They also follow up with emails in a timely manner every time I emailed them about the purchase. Furthermore, when I told them I needed the camera before a certain date for an event, they provided me with 2-days shipping so that the camera would come in time. I'm very happy with their service. Will continue to use and recommend Greentoe for my friends and family in the future