Greentoe

This company application is very hard to understand and when you accidentally click on a button and purchase something they don't have any way to stop it. They then send the item to you and then charge 20% restocking fee to use them.

Anyone that has tried to save money on electronics probably went to a disreputable 'grey market' dealer. For the most part, prices on things like Cameras are fixed by the manufacturer. Prices that are lower are "almost" universally grey market products.

For example, if you see a vendor selling a Nikon camera cheap, and go to the list of US authorized Nikon dealers - you likely won't see that vendor on the list.

I researched their business model and I was skeptical. But it's legitimate. I bought an expensive outside television and it was shipped from an authorized dealers several hundred dollars below retail price. I had my order in less than a week.

I ordered Samsung washer. They processed my PayPal payment. I waited close a month with no updates. It kept showing processing. I got an email from PayPal for refund notification. Strangely, Grentoe site showed shipped. I contacted CS, who informed me that the order was cancelled and to send them screenshot order showing shipped. I did exactly that. Still no response! It feels like scam. This should be illegal! They earn interest in your payments.

Made 2 offers on 2 consecutive days for a TV and warranty coverage. NO listings found under "My Offers" when I logged in (3 days in a row!)
Email for customer service recommended that I log out then in again to refresh. Yeah, right! No sign of my offers! Dumb me gave the credit card info they require on file "to be used only if offer is accepted"! Now its time to cancel credit card and have new card re-issued!
Caveat Emptor!
MW

Greentoe is a scam site! They have stolen my money and will not refund me at all. I don't know what to do. I may have to call my credit card and ask them to step in because I have sent back my item and still no refund. These guys are bunch of crooks!

I purchased a dishwasher on Black Friday. Bid was accepted by Appliance Connection (had I known they used this vendor I never would have placed the order due to bad shipping and customer service experiences in the past). I received shipping verification and that the order would be received by the following Friday. Appliance Connection then canceled my order without any notification via phone or email. Then stating the unlikely story that their shipper dropped them. Greentoe stated they would make the situation right however never followed up.

The pricing was great. Shipment took longer, but that was die to the shipment company they used. Where I was disappointed was paying 150.00 for installation and when it arrived the guys could not do the install. If they delivered all the services they sold it would be a 5 star experience.

I have been looking for a new LG G2 Tv for a house we will be moving into in a few weeks. I have been following the prices and saw Greentoe had one on offer over $1k less than anywhere else.
I paid by credit card to make sure I was protected. Ordered Wednesday, on Friday the order was confirmed. They took my money that day. Over a few days I received text messages with updates.
Today 14 days after my original order the TV was delivered. Everything was great.
No complaints and I will be ordering another one shortly as I did want two but wanted to check things with the first one.
Happy customer here.

I can't speak for the typical "bidding" system, but I can speak about the new "Greentoe NOW" system. I was just searching Google for a built in BBQ Grill when I spotted a price that seemed too good to be true, almost entirely by accident. I nearly skipped right past it, but I decided to do some research. Mixed reviews about the results, but it was definitely a real website so I decided to give it a shot and placed my order. That very same evening I received an email confirming my order was received. I was still skeptical but hopeful and excited. Long story short I got my grill 2 days later and saved a total of $1400.00 price, tax and shipping on a grill that every dealer said they couldn't deal on!

I purchased a new refrigerator the was supposed to be in stock. I then received an e-mail stating that the supplier does NOT have it in stock and it will be 4-6 weeks before it would ship. Greentoe then offers me another one for $1,000 higher. They send you an e-mail with a link to click on to review the optional higher priced model. When I clicked on the link to see the details, it automatically charged my credit card without my authorization. They will NOT call you and you CANNOT call them. GRENTOE is very uneithical and shady company! Buyer beware!

The site lets you tell them what is the max you will pay and let suppliers bid on your offer. In reality the suppliers approve your bid, and then take the money from paypal with no real intention of sending you the item. After a bunch of emai9ls and complaints they give you back the money, but in reality you just gave them a 4-6 weeks loan of over $1000 with no real return and a lot of time wasted!

Greentoe proved to be absolutely unresponsive and worthless once they match a merchant to a purchase. Infact making frudulent claims in inventory. And when we had a problem with a damaged unit you are on your own. They won't respond to any customer support request or even their ceo. They seem poorly equipped to high value goods they are brokering.

Everything went great! I had the TV in my house 7 days after my initial Greentoe purchase and it arrived in perfect condition. The vendors (who I'm not allowed to name) customer service was great too with prompt tracking information, answered all my questions, and providing me a receipt via e-mail since they forgot to include it in the box.
I have seen some negative reviews, but my experience was great!
I would definitely use Greentoe again!

I'll admit, when I first learned about Greentoe I was skeptical. There's definitely an element of risk involved -- their middleman approach makes ordering, shipping, and follow-up more complicated. However, my experience ended up being great, from offer to order to delivery. The Greentoe staff I interacted with were friendly and responsive, I got a great deal, and my item arrived quickly and in great shape. I was waiting to see how this first time went before considering Greentoe again, but now I'm definitely interested in purchasing through them in the future.

Learn from my error!... I wish I had paid a few dollars more and purchased my appliance from a reputable and reliable seller. My refrigerator arrived damaged and it's now been 8 weeks and the unit is still sitting on my back deck waiting to be picked up and i have not received my refund so can't go purchase another unit and now the holidays are coming.

Your mileage may vary since Greentoe is essentially the broker for several other retailers, but my experience was superb. I placed a bid on new Sony headphones and was accepted within a day. Shipping took place almost immediately and I'm now enjoying my new headphones at a fraction of retail cost.

I have no experience with returns but the contact I had with Greentoe customer service was positive. The money you save is worth the unorthodox process of ordering.