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GB
1 review
1 helpful vote
Follow Paul R.
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Poor Customer Service
December 14, 2022

Although the gay community elected to use Grindr as a method to cruise, the product itself is constantly unstable and regularly down for a reason or another. Memberships are extortionate and do not reflect the level of service the app offers. Customer service is inexistant and one is treated simply as a wallet cash can be extracted from. Replies to issues raised via the help system are pro-forma, issued by a computer. Being aware of issues and glitches slowing down the app or getting it down is one thing but experiencing, first hand, the treatment reserved to customers by their customer service is quite a different experience all together. There is no surprise in finding out mass migration from Grindr to competitors like FabGuys or Scruff... Reasonable membership cost, reliable apps or platforms and issues are treated and solve by human beings who treat their customers like ones.

Date of experience: December 14, 2022
Texas
1 review
10 helpful votes
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I have been banned from 3 accounts and they give no reason for the ban. I did follow their guidelines and did nothing wrong. Several people on the app advertise drugs and prostitution but still have accounts. I am not sure who is in charge of this site but I am taking legal action!

Date of experience: November 23, 2019
Brazil
1 review
1 helpful vote
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I am tired of talking to fake profiles, denouncing them and see Grindr do nothing about it. I even send the original photos of international celebrities fake profiles use, but they don't seem to care. Also, since it's been sold, grindr is popping ads out of the blue every 5min. It's sad to see such a great app become so mediocre.

Date of experience: October 25, 2019
Nebraska
1 review
1 helpful vote
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It used to be a good app about 7 years ago. I used to meet real people. It was purchased by a Chinese firm and is filled with fakes and scammers. The profiles steal photos from other sources and create profiles that appear to be in your area but they are from China, Philippines, Russia and Africa. (Probably left over internet trollers used by the orange pig to win the election. Don't waste your time because the people in support with their stripper names are not real either

Date of experience: February 9, 2019
Florida
1 review
0 helpful votes
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Worst gay app imaginable
February 11, 2019

The discrimination given when you're trying to post pictures is absurd. There is some real sleazy underwear pictures on there. I tried to post a pic of myself shirtless cut off at the bottom of my chest and it keeps getting denied. It makes no sense my face is in the picture and my chest that's it. They say underwear picture is not allowed yet there are plenty of them on there with bulges. I wonder who is banging who to get their sleazy pictures approved yet mine which are completely rated G are denied. This app is a complete and utter joke.

Date of experience: February 11, 2019
Massachusetts
1 review
0 helpful votes
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Deadly
December 5, 2024

Grindr is dangerous. Met the wrong group of gays, who were using meth. So I fell prey. 6 years of he'll on earth. Went from snorting it to injecting it like that. You start to have sex for drugs. It is horrifying if you are under age and you are on, Grindr deleted immediately I've almost been killed. I've been catfish so many times. Or it's a trap and you get killed that way.

Date of experience: March 6, 2013
Virginia
2 reviews
8 helpful votes
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I have found Grindr to be nothing more than a pic collector playground. People are rude. They are blunt they come out and tell you what they want, what they expect! And if they are not into you, they will let you know how gross and disgusting you are and that they're not interested. There is no civility on the site. Most people just want to trade pics and that's it and once you trade the pics they will put your $#*! on block so fast your head will spin. This is the ugly side of what gay life has become. And Grindr does nothing to soften the blow. I absolutely find it repulsive. If you don't have a poor self-image once you initiate your profile, you sure will walk away with one after it's all said and done.

Date of experience: July 10, 2016
Virginia
1 review
5 helpful votes
Follow Mark B.
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So have two accounts to see if it's true. One account paid for monthly. My second account I didn't pay for it. My paid account was banned for no reason. Followed the rules and got banned. My other account sent all kind crazy stuff. Guess what not banned yet.

If you want your money taking for no reason. Go ahead download the app and pay monthly fees.

Date of experience: November 17, 2019
Germany
2 reviews
0 helpful votes
Follow L G.
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Like most gay dating apps, this is no longer an app just for gay men. "Queers", women, trans men everywhere. Grindr wants to please everyone, so why not just kick out real gay men and let everyone in.

Date of experience: October 26, 2022
Australia
1 review
1 helpful vote
Follow Jacob N.
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Grindr isn't even a gay dating app anymore. It's now just trannies and straight homophobic men wishing to sleep with them and cheat on their wives.
Grindr supports this.
Their admin ban your account with no information on what you have done or how you have been falsely accused.
Grindr supports homophobic activity and do not care for the gay community.
It's the biggest sham app.
DONT DOWNLOAD OR SUBSCRIBE TO THIS HOMOPHOBIA SUPPORTING APP!

Date of experience: February 9, 2024

Overview

Grindr has a rating of 1.5 stars from 184 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grindr most frequently mention customer service, drug dealers and fake profiles. Grindr ranks 21st among Gay Dating sites.

service
47
value
46
shipping
18
returns
23
quality
40