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    Grindr

Grindr

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Overview

Grindr has a rating of 1.4 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Grindr most frequently mention customer service, drug dealers, and fake profiles problems. Grindr ranks 21st among Gay Dating sites.

  • Service
    44
  • Value
    44
  • Shipping
    18
  • Returns
    23
  • Quality
    37
Positive reviews (last 12 months): 11.1%
Positive
1
Neutral
0
Negative
8
View ratings trends
16
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How would you rate Grindr?
Top Positive Review

“Account banned”

Alex B.
3/5/20

Recently grindr banned my account with no specified reason of it. I did not violate community guidelines. But i can not log in or make a new account at all. I contacted grindr support and they said that the ban will not be lift. Dose anyone know a solution?

Date of experience: 3/5/20
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Top Critical Review

“Deadly”

Daniel R.
12/5/24

Grindr is dangerous. Met the wrong group of gays, who were using meth. So I fell prey. 6 years of he'll on earth. Went from snorting it to injecting it like that. You start to have sex for drugs. It is horrifying if you are under age and you are on, Grindr deleted immediately I've almost been killed. I've been catfish so many times. Or it's a trap and you get killed that way.

Date of experience: 3/6/13
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Reviews (183)

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customer service (18)
Thumbnail of user henryb536
Maryland
2 reviews
3 helpful votes
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May 7th, 2022

I've had grinder for almost a week I dropped it one day and got back on it but all I've been is screwed around by them half width that your showing on here and I had it where I wanted people close to me I didn't want 23 mi and 50 mi and 100 mi what the f***** the matter with you it's no excuse that you can't find nobody because everybody thinks they're better than you well I'm good looking and but older 57 but all there is a bunch of ugly bad hogs that thinks they are their s*** then stink or a bunch of teeny boppers this thinks they're s*** don't stink I'm tired of your app it's nonsense how you run your f****** app letting them people the ugly no good ones are on the free app and the people might respond to you or on the paid app I just don't agree with how you run your app and let them gross people coming then put you down and there there are half whits I'm tired of you and I'll be deleting you pretty soon if you don't fix my grinder app

Service
Value

Date of experience: May 7, 2022

Thumbnail of user lji3
Rhode Island
1 review
1 helpful vote
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June 22nd, 2023

Horrible app several times it freezes locks me out and steals my money, do not use this app. Its disgusting

Service
Value
Returns
Quality

Date of experience: June 22, 2023

Thumbnail of user andrewa422
Belgium
1 review
0 helpful votes
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August 14th, 2020

UNREASONABLE, DISGUSTING ILLEGAL ACTS!
Blocked my NEW PHONE for NO REASON! I did not even have time to upload my photo! What the H*LL IS GOING ON?
Talking with support, I've been asked TONS of questions about my iOS, my this and that, and then they wrote that "my answers do not comply with their standards" (what is that even?) and that they can block whoever they want for no reason.
What the h*ll is going on and how is that even legal? Are they promoting coronavirus by blocking people so that they meet whoever they can elsewhere without too much of consideration? Did they sell the app to someone anti-LGBT? What is even going on?

Date of experience: August 14, 2020

Thumbnail of user justinn9
Singapore
32 reviews
44 helpful votes
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October 27th, 2019

Rubbish app to use with full of irritating adverts that is irevelant. Slow app that is so commercialised to the extend that it is a nuiance to use it.

Date of experience: October 27, 2019

Thumbnail of user davidd403
Georgia
1 review
4 helpful votes
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December 16th, 2017

Fake profiles and photos are the norm here. Will ban you for stupid reasons, yet they allow SPAM to be sent to paid accounts daily?

Date of experience: December 16, 2017

Thumbnail of user maym116
Florida
1 review
0 helpful votes
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March 24th, 2023

This site is a place where you buy and find illegal drugs
I can't believe is not monitored in any way

Date of experience: March 24, 2023

Thumbnail of user camiap
California
1 review
2 helpful votes
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April 30th, 2019

Don't do forget they will block you even when some one local is constantly reporting you for their own reasons

Date of experience: April 30, 2019

Thumbnail of user rogerg354
Colorado
1 review
0 helpful votes
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October 31st, 2021

If you're interested in the sex escort service drug dealers this is the site for you don't care members

Tip for consumers:
If you're looking for a sex escort service you're in the right place otherwise you're not going to get a date here

Service
Value
Shipping
Returns
Quality

Date of experience: October 31, 2021

Thumbnail of user vincentb173
Illinois
2 reviews
3 helpful votes
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April 20th, 2020

Suspended permanently when I tried to update my profile that I was adept at amateur no cost massage.

Date of experience: April 20, 2020

Thumbnail of user eddiec43
New York
1 review
2 helpful votes
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June 27th, 2017

Grindr regularly bans accounts without warning and with no justification given for the ban. Most of the time it is for some minor infraction that they could have just warned you about and then let you get back to grinding.

I was telling someone about an event happening (a Pride party) in NYC and when they asked for more information I just gave them the website. Well, that got reported as spam and Grindr banned me without any warning. When I contacted them they said I violated the Terms of Service by sending spam and that my account would not be turned back on.

The problem for me and them is that I had a Grindr Xtra Subscription.

If you have a paid subscription, ask immediately for a refund when they ban you. If they refuse, don't play nice with them anymore. Immediately contact your bank or credit card issuer and file a dispute.

The dispute process immediately results in the money you paid being clawed back ($10 for a monthly subscription) and them receiving a chargeback fee which usually ranges between $50-$100, depending on who their credit card processor is. That means they need to get 6 new monthly subscriptions to make up for the one dispute you processed and possibly more depending on their actual fee.

If enough people do this, they will have to change their policies and start listening, or they can potentially have their CC processing terminated by their processor if they rack up enough disputes. It's nearly impossible to get a new one if that happens.

Don't let Grindr walk all over you. Just let their customer service know that you will be disputing the charge unless they give you an immediate refund or remove the ban.

Date of experience: June 27, 2017

Thumbnail of user steveno191
California
1 review
1 helpful vote
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September 6th, 2020

If you are interested in meeting people in real life this is not the app anymore. Bunch of BS is all

Date of experience: September 6, 2020

Thumbnail of user thomass1649
Canada
1 review
0 helpful votes
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December 12th, 2020

Total losers. These guys havent a clue how to manage an app. Get a real job and provide a legit service..

Date of experience: December 12, 2020

Thumbnail of user robinv58
Belgium
1 review
6 helpful votes
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October 7th, 2019

After paying account, they banned my account with the statement I violated their rules. I paid more then 70 Euros and they don't react anymore

Date of experience: October 7, 2019

Thumbnail of user bradt102
South Carolina
1 review
0 helpful votes
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October 10th, 2020

Grindr uses your private information do not give this app your credit card information or your phone number. Also a lot of drug dealers on

Date of experience: October 10, 2020

Thumbnail of user markheath49
California
1 review
1 helpful vote
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August 4th, 2023

1) there are a lot of chat bots (maybe 5-10%) from places like China and Azerbaijan; these are identifiable by their lack of a geolocation and professional photos. If you'd like to engage in unending sexy chat this might be a good app for you. These profiles became more prevalent after grindr became web-based.
2) there are a lot of prostitutes; these are identifiable by the phrases "lost chats" (because grindr deleted their profile for obvious criminal activity) and the word "visiting" - what they really mean is traveling prostitute.
3) there appears to be a substantial and homeless and criminal element. Maybe they intend to rob you in your own home or have you show up in a car, ("Car Fun") than stick a knife or a gun in your ribs and drive away in your car. Have fun explaining that to the police.
4) there are a lot of just plain old fake profiles. There are an even greater number of false profiles with guys claiming to be something that they are not, such as hosting or clean.
5) You don't get what you pay for: grindr has a lot of ads for children's games which you cannot bypass and if you upgrade you continue to get those same ads for games. As a result of this grindr is a very slow process. You might even spend more time looking at ads then being able to browse or search. In the end every time I clicked on a profile it was an ad for a paid upgrade which I'm not going to be willing to pay for for the reasons listed above. At that point I uninstalled grindr from my phone. It's

In a nutshell it's Not so Great.

If grindr mandated geolocation, blocked the phone numbers of prostitutes, got rid of the web-based grindr, insisted on one XXX non-portrait full frontal and one non-portrait XXX side photo it would cut out a lot of the fake, false and criminal profiles and allow grindr to charge a weekly or monthly subscription without any ads. This would also probably result in a greater number of actual & real people participating in the app but unfortunately this is not their business model.

Quality

Date of experience: August 4, 2023

Thumbnail of user thomasy358
New Jersey
1 review
0 helpful votes
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August 8th, 2021

Gringr discriminates against certain people. They allow some people to post $#*! pics while blocking others.

Service
Value
Shipping
Returns
Quality

Date of experience: August 8, 2021

Thumbnail of user brucej95
Canada
1 review
1 helpful vote
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May 17th, 2019

I wrote a review about this company before. Needless to say it wasn't very positive. Now it's gotten even worse. Over the years, I have purchased two, one year paid memberships. Both times there have been issues. To this day they still cannot figure out why blocked profiles becomes unblocked and it's been at least 4 years since I reported it. Now, the app locks for about 60 seconds when first opened and they have no answer for that either. That along with the drug dealers and scammers trying to get people to join their fake websites that require credit cards, it's not really worth the effort. We report them but nothing is ever done.

Well, yesterday I was BANNED! Yup! BANNED! And, the best part is, they won't tell me why. Just that they received "reports" that I broke their rules and regulations. When I asked which one(s) I broke, they refused to tell me. Just that it was based on "reports" (see attached pic)

I have used this service for numerous years without any issues regarding their guidelines and now, out of the blue, without so much as a reason why, I am banned. Their agent Cesco seems to feel this is appropriate even though I asked 4 separate time what I did wrong. HORRIBLE CUSTOMER SERVICE!

IF you choose to use this service, use the free version. It's TOTALLY NOT WORTH IT to buy a subscription. The system has far too many bugs and scammers. Be VERY aware of who you chat with. If the pic seems to good to be true, it probably is. As soon as they say they're away in the military but show as being in your immediate area, it's a scam! Also, there's no service that you need to join to prove who you are because the person you are chatting with was attacked. It's a scam!

Don't say I didn't warn you... There are plenty of other awesome apps out there.

Tip for consumers:
USE THE FREE APP. DON'T BUY THE MEMBERSHIP.

Products used:
grindr extra

Service
Value
Quality

Date of experience: May 17, 2019

Thumbnail of user trungp7
California
1 review
1 helpful vote
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October 3rd, 2021

I have been use Grindr for years and sometimes I pay for 1 month extra account was last month I pay 1 extra then today my account Expired Grindr suspending my account For no reason

Date of experience: October 3, 2021

Thumbnail of user kylep354
California
1 review
1 helpful vote
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March 31st, 2022

Trash. Never trust anyone from this site. They banned me for nothing. The need to work on a lot of internal issues

Service
Value
Shipping
Returns

Date of experience: March 31, 2022

Thumbnail of user davidt2353
Texas
1 review
0 helpful votes
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October 15th, 2021

I was banned for no reason AFTER paying for a year in advance Great money making scheme eh?
Do not waste your money

Date of experience: October 15, 2021

Thumbnail of user adama224
GB
1 review
7 helpful votes
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March 12th, 2019

How they get away with treating their customers the way they do just boggles my mind. I've had so many friends tell me how they've been treated by Grindr support staff in the past. Being banned without any explanation at all. They didn't ban me in all the 10 years I've been using it on and off. However that all changed. I was banned a while back and couldn't figure out why. I have a new email address these days and registered again a few days ago. I was banned again tonight so I emailed them and all I got in return was my profile was reported for "Spammy activity." You couldn't make it up!

I messaged back saying how on Earth could I be responsible for "Spammy activity? It's clearly someone local harassing me by falsely reporting me and you can't even be bothered checking!" I didn't even get a reply. These cowboys are part of the reason the the whole gay world is falling apart. Absolutely no morals or interest in customers. Just take take take! I'm sure if they had an ounce of decency they'd be embarrassed by their bullying way of making money. I've read some of the reviews and more interestingly the responses. One generic response in particular stating they can ban anyone at anytime for any reason.

How that gets around the legal systems beats me. How I read that is... If they don't like your face, colour, profile, orientation etc they feel they can just ban you. ABSOLUTELY DISGUSTING! You should be ashamed of yourselves and your false ethics. Oh and don't bother to blather back with your generic fake responses. I will be complaining to Google, I don't know in depth how app regulations work but surely this can't be right to treat people like scum?! You are a DISGRACE!

Date of experience: March 12, 2019

Thumbnail of user riks24
Australia
2 reviews
6 helpful votes
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January 3rd, 2022

TOTAL waste of time. Full of Ads and FAKE people. The real people get reported and blocked. Do not bother!

Service
Value

Date of experience: January 3, 2022

Thumbnail of user jamieh37
Connecticut
1 review
15 helpful votes
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December 23rd, 2013

Not as people claim and not worth the $11 price for full features. The app is as worse as adam4adam considering that it leans to be more date/meet-up and hang out oriented, but the first thing you'll notice are torso pics galore. It's like their habitat is growing! The other is the downright aggressiveness and rudeness of the members when they message you as they demand face pics and private pics to the point that its frighteningly harassing, and are just too horny or holier than thou to have any civility. If you're not their type, they'll let you know bluntly themselves or in their profiles with passive aggressiveness of threats, even if you just want friendship or just to hang out. When you initiate a conversation, it aren't anything to write to your mother about as the people want to know where you are, demand photos, or talk about how horny they are almost 30 seconds in. That or they don't respond at all and not even provide a courtesy message and don't like ice-breaking "small-talk" (they pretty much Inceptioned the ice with the way they behave, though)

There are diamonds in the rough, but it's just not worth the wait. Other than the community the app itself is bad with their sketchy rules on pictures as if you show "a little" too much skin, any piece of underwear, it results in banishment without much of a warning and it happens to only a handful of members when there's an abundance of them. There's also the spam "too-good-to-be-true" messages where an attractive guy messages you in a frisky mood and tries to get you to pay more for a webcam chat feature. Honestly, what has the gay community come to? If you like a community like this, then good luck.

Date of experience: December 23, 2013

Thumbnail of user mariom505
Florida
1 review
1 helpful vote
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August 14th, 2022

WTF. I have had the grindr app for a few months, I have tried and tried to cancel. The app does not allow me to cancel. They keep charging me and have NO WAY TO CONTACT THEM. This is app is a SCAM.

Tip for consumers:
NEVER, DO NOT use Grindr

Products used:
grindr app

Service
Value
Shipping
Returns
Quality

Date of experience: August 14, 2022

Thumbnail of user melissab2958
GB
1 review
1 helpful vote
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March 8th, 2023

Grinder app is Not safe and illegal things don't do it
Admin is so rude they are never answering your questions so I don't request

Date of experience: March 8, 2023

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