Grindr has a rating of 1.4 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Grindr most frequently mention customer service, drug dealers, and fake profiles problems. Grindr ranks 21st among Gay Dating sites.
Recently grindr banned my account with no specified reason of it. I did not violate community guidelines. But i can not log in or make a new account at all. I contacted grindr support and they said that the ban will not be lift. Dose anyone know a solution?
Grindr is dangerous. Met the wrong group of gays, who were using meth. So I fell prey. 6 years of he'll on earth. Went from snorting it to injecting it like that. You start to have sex for drugs. It is horrifying if you are under age and you are on, Grindr deleted immediately I've almost been killed. I've been catfish so many times. Or it's a trap and you get killed that way.
Same as everyone: After five years with the same profile, they blocked with with no warning, saying (FALSELY) there was something hateful or racist about it. To my inquiries they sent two automated message, them cut me off from the help site. No warning, no explaination, no refund.
And they mention for me to turn off my automatic payments, which I think is a cover your $#*! thing for them so they can keep charging you if you happen to forget, even though you are shut out. I encourage everyone to SEND A COMPLAINT to the Better Business Bureau, who have already revived quite a lot (you can view on their site).
Date of experience: October 8, 2020
The service is not in the level of the money taken!
They seems enjoy banning people. Even if they ban for silly reasons sometimes and without a pre warn or notice we still understand they are their guidelines! But when people are paying you money for membership and are regular customers you have to find a way to resolve the problem instead of taking their money then you close their profiles.if banning accounts with membership is that easy why giving people their money back is not easy too! I was a regular customer very active for 5 years roughly but I will never pay again and I think other apps give more freedom and respect their customers who are paying money for service. There is block option for any other member who is not happy to talk with someone else. No need for the app team to act like parents to ban any one...! The app is in its declining.
I still have to thank the app for taking the step for me to stop using it as I was always thinking I have to stop in some point to save more time in other useful things for me in my life save money that I pay on this app and then my account got closed!
Date of experience: August 21, 2017
My account was closed for no reason, I contacted support and in response I got this.
Hey,
I can confirm that your profile will remain banned.
I have personally reviewed your account and will not be allowing this ban to be reversed.
Please be aware that under section 11.2:
GRINDR RESERVES THE RIGHT TO REFUSE OR SUSPEND ACCESS TO ANY USER, FOR ANY REASON OR NO REASON, AND WITHOUT ANY NOTICE.
Regards,
Claudio
Customer Support Specialist
Date of experience: April 1, 2017
Never response to the emails, don't care, then you can not delete your account and all your personal photos and information show in public while you're banned.
Evil costumer service. Evil company.
Date of experience: November 9, 2020
THIS IS UNBELIEVABLE! WE SHOULD ALL COMPLAIN!
I have just been discriminated by Grindr support for NO reason. They just banned my profile RIGHT AFTER I created it - they say I "violated some guidelines", which I DIDN'T (in fact, I had even no time to fill out my profile OR even to talk to someone!), and they refused to lift the ban for no reason. The support member told me somebody reported me and does not even give me a reason - for what. I am 100% sure I did not even talk to anyone, NOR did I write anything unusual in my profile (again, I had no time to even finish it).
I live in Brussels and I am planning to go tomorrow to complain to the European Commission as they already had ethnicity discrimination issues, but this is now UTTER INSANITY! They are discriminating gay people AT RANDOM!
THIS IS AGAINST THE LAW IN EUROPE!
Date of experience: June 30, 2020
This app is horrible. Whenever I try to create an account it says that I have reached the max amount of accounts. I have contacted Grindr suppprt and they have not helped me at all.
Date of experience: December 16, 2016
WOW... I thought grindr would be a great app to use for meeting other gay guys in my community... I'd rather go to a gay bar and drink myself to drunkenness!
Date of experience: January 14, 2016
I've been using Grindr for ten years. I have witnessed it's rapid descent into dumpster fire. The subscription went from €6 a month to €20 a month only now you get LESS features, as they want you to pay €40 a month for the unlimited membership… really it's a con.
On top of that the app is owned by straight people who don't care at all about our community, just profits. They also use algorithms to permanently ban members, I was permanently banned recently despite not breaking ANY rules (as I said, I've used the app for ten years and I know exactly what is and isn't appropriate and what breaks the community guidelines) and with no reply from the team despite numerous attempts to contact them, I assume they are doing this to steal money. AVOID.
I've also now sent them a GDPR request which legally they must fulfil, if you are an EU citizen I recommend doing this as well as they legally have to hand over any and all data they hold about you, including any internal notes they attach to your file.
I beg all queer people, leave this app and let's find a new place to communicate, play, and celebrate our sexuality
Tip for consumers:
Avoid, avoid, avoid. And never EVER pay them money. Find a queer community app that is fun and supportive, not one that is abusive and extortionate.
Products used:
Xtra subscription
Date of experience: October 26, 2021
Grindr will ban you and they will Just take someones word for it
About 1 hour ago some Local people nearby messaged me on a fake Blank account they said send $#*! pic i said face pic he said " your pic gets mine " i said i'm not playing your childish games so then he said your fake you always use the same pic i said at least i got 3 face pic unlike you so then he decides to report me for not sending him my nude pic and i'm banned on his word and say so yet No proof or Questions asked
Date of experience: October 22, 2020
Its worst. After upgraded my account from free to premium member( US65), suddenly they permanently ban my account, when i contacted to customer care, they said phrases are against the guidline. I couldnt understand, as a premium member, i dont have freedom to write something? I didnt write againt to anyone or anything. What F*****,, guys be careful, grindr is cheating app. Be carefull.
If something (phrases) is wrong moderator should edit it. F. right? I just paid 67US$ for one year. Now they ban permenantely. I hate grindr.
Date of experience: January 4, 2017
The reason why I am reviewing Grindr is that many people use dating apps for social, dating potentials, and hookups. I believe people need to be aware and not have a false sense of security.
I have had a paid membership with Grindr before and it was okay, I do think there is way too much potential scams of new members that seem to have a very dated pic (90"s) and misinformation about their stats. The pic doesn't seem to match with the person's weight or age. It seems obvious it's probably "Bots"(robots). People (fake) constantly ask for my phone to text and comment how attractive I am even though I have no pic only one with the beach or nature. I do like my privacy. Many METH addicts are on there trying to get me to buy them drugs which I immediately block.
Also, a lot of guys with roses (meaning hustlers/prostitution). The potential crime seems to be when someone immediately asks what my job is? Or if I am alone (not necessarily a crime but, when it's immediate it's noticeable).
I stopped alerting Grindr about the scams because it has gotten out of hand (too numerous to count).
Though it seems to have gotten better in my area (60 miles from a major city) when googling Murders and assaults on Grindr alone it's very alarming. I am sure they are working on this but, it seems to be mostly on Grindr and not so much on some of the other apps.
I am reviewing this so people don't naively give too much information to someone they don't know.
Be aware and act accordingly.: :)
Date of experience: July 24, 2019
Worst app ever, ton of bots who are Pic collecting, people stealing pictures from web sites to make them it, its them bots also so not interested, Gay Grindr is not a support of boy next door BOY COTT GRindr
Date of experience: September 6, 2017
Grindr staff are BULLIES & LIARS and Very dishonest they will make FALSE allegations about you saying you did all this stuff they wont send any proof to support it they will expect you to believe it they said i was being " abusive ' when asked for proof all they said was " we can not disclose this "
Date of experience: March 5, 2019
1) there are a lot of chat bots (maybe 5-10%) from places like China and Azerbaijan; these are identifiable by their lack of a geolocation and professional photos. If you'd like to engage in unending sexy chat this might be a good app for you. These profiles became more prevalent after grindr became web-based.
2) there are a lot of prostitutes; these are identifiable by the phrases "lost chats" (because grindr deleted their profile for obvious criminal activity) and the word "visiting" - what they really mean is traveling prostitute.
3) there appears to be a substantial and homeless and criminal element. Maybe they intend to rob you in your own home or have you show up in a car, ("Car Fun") than stick a knife or a gun in your ribs and drive away in your car. Have fun explaining that to the police.
4) there are a lot of just plain old fake profiles. There are an even greater number of false profiles with guys claiming to be something that they are not, such as hosting or clean.
5) You don't get what you pay for: grindr has a lot of ads for children's games which you cannot bypass and if you upgrade you continue to get those same ads for games. As a result of this grindr is a very slow process. You might even spend more time looking at ads then being able to browse or search. In the end every time I clicked on a profile it was an ad for a paid upgrade which I'm not going to be willing to pay for for the reasons listed above. At that point I uninstalled grindr from my phone. It's
In a nutshell it's Not so Great.
If grindr mandated geolocation, blocked the phone numbers of prostitutes, got rid of the web-based grindr, insisted on one XXX non-portrait full frontal and one non-portrait XXX side photo it would cut out a lot of the fake, false and criminal profiles and allow grindr to charge a weekly or monthly subscription without any ads. This would also probably result in a greater number of actual & real people participating in the app but unfortunately this is not their business model.
Date of experience: August 4, 2023
Please help. When I upgraded, I thought I chose the monthly payment option. I was surprised to see the whole annual fee go off my account. How do I fix this. To be billed monthly.
Date of experience: November 20, 2017
Grindr is a scam app to steal your money they will take your money then refuse to refund it they think an account you paid for is still there's they will take all your money then block your account for no reason then make some FAKE story up they wont send any proof they expect you to believe what their saying then they will hide behind their rules your paying for an account your not even using and they say NO refunds and the account is blocked permanently so your paying for an account they blocked or no reason they won't unblock it or give you a refund
Date of experience: August 28, 2019
I very really go on Grindr because the simple fact is the majority of the people on there are just $#*!s they think they're the s*** they think they're God's gift change humanity and they treat people like s*** and not only does it hurt but it makes me feel like s*** and it makes me want to kill myself I f****** hate grinder it sucks and to all you people who go on Grindr go f*** yourself you suck your arrogant and you have no need to be I hope you get AIDS and die for real I do I pray for that everyday. SO grinder you can go and f*** yourself and suck my penis
Tip for consumers:
Do not even dare to go on this website the people are the worst and I would not want to associate with any of them they're arrogant pieces of crap
Products used:
I stopped going on Grindr because the guys on there I arrogant Pricks who think they're God's gift when in reality they're nothing but scumbags and I hate them all and I hope they all die and contract AIDS in any deadly sexually transmitted disease because they're $#*!s and they treat people like s*** they deserve it
Date of experience: June 11, 2022
Grindr is banning 1000s of inicont profile users and NOT banning drug sellers sex workers scammers and under age profile users putting other profile users at risk of criminal offences and prison time in the UK there is no re address if you are banned no appeal the site owners are corrupt in promoting criminal activity making the hole use of the app flawed if problems
Date of experience: January 25, 2020
Was banned on grindr. Contacted them countless times. And the response allways the same they say it was drugs.
NO DRUGS! AND I DO NOT SMOKE! I DONT DO DRUGS! PLEASE!
But a lot of escorts, weed ofering, illegal and imoral acts hour after hour that is allowed.
I think the app at the final will be just BOTS!
Date of experience: April 29, 2020
Grindr seem to go out of their way to ignore reports of sexual harassment or crime on their app. If you report harassment, you get banned! If you email, they ignore the reports.
Date of experience: June 5, 2019
I was spammed several times a day. Eventually I reported every spam hoping it would stop. It increased and then I was banned from using the app. Horrible business model.
Date of experience: July 3, 2017
I got banned from site, when contacted the customer support, a canned mail was sent staying i bullied, harassed and was racist. Idiots that's too much to say about a individual. I felt disturbed as that is not my nature.
When asked for chat transcript I was told sorry to let you go, we can't provide. After that my numerous mails remain unanswered. They treat LGBT customers as sex starved people and don't have basic customers support ethics.
The largest LGBT dating site is riddled with auto boi. Spam. Commercial. Massage. Escort guys... drug peddlers. Who recreate new account withIn seconds of ban. And they recreate it every time. It's appalling to know how easily the security can be compromised.
All I did was reporting of commerce guys and why a pic of me in vest and shorts sitting on couch is sexual suggestive, while the site is filled with guys in underwear in bedroom with their private parts outlining. And the next thing insee I banned message from grindr.
The so called largest LGBT site is serious security concern, no uniformity in moderating the pics. Have no control on spammers, prostitutes, drug peddlers who easy recreate account numerous times.
The customer support is non existent. They treat LGBT community as pieces of $#*! and sex starved pathetic human beings. The customer support lacks customer focus, customers who report gets banned.
Date of experience: July 9, 2019
Who is working right now approving pictures and emailing spam?
3:11 PM PST
This guy declines/all my pictures...
And email me extreme # of emails SPAM
Who is this TURD?
SPAMSUNSOLICITATED messages are from GRINDR
Date of experience: June 26, 2017
Banned for nothing took my money and didnt give a flying $#*!e about it. If you pay for a subscription they will just randomly ban you and keep your money and this is somehow legal?
Date of experience: September 4, 2020
Dont waste your time, People take pics from sites and put it on there profile pic, Ton of 10 year old photos nothing is updated They cant tell the difference between whats real and Fake,,,
Date of experience: November 29, 2016
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