Grindr

Same as everyone: After five years with the same profile, they blocked with with no warning, saying (FALSELY) there was something hateful or racist about it. To my inquiries they sent two automated message, them cut me off from the help site. No warning, no explaination, no refund.
And they mention for me to turn off my automatic payments, which I think is a cover your $#*! thing for them so they can keep charging you if you happen to forget, even though you are shut out. I encourage everyone to SEND A COMPLAINT to the Better Business Bureau, who have already revived quite a lot (you can view on their site).

The service is not in the level of the money taken!
They seems enjoy banning people. Even if they ban for silly reasons sometimes and without a pre warn or notice we still understand they are their guidelines! But when people are paying you money for membership and are regular customers you have to find a way to resolve the problem instead of taking their money then you close their profiles.if banning accounts with membership is that easy why giving people their money back is not easy too! I was a regular customer very active for 5 years roughly but I will never pay again and I think other apps give more freedom and respect their customers who are paying money for service. There is block option for any other member who is not happy to talk with someone else. No need for the app team to act like parents to ban any one...! The app is in its declining.
I still have to thank the app for taking the step for me to stop using it as I was always thinking I have to stop in some point to save more time in other useful things for me in my life save money that I pay on this app and then my account got closed!

My account was closed for no reason, I contacted support and in response I got this.

Hey,

I can confirm that your profile will remain banned.

I have personally reviewed your account and will not be allowing this ban to be reversed.

Please be aware that under section 11.2:
GRINDR RESERVES THE RIGHT TO REFUSE OR SUSPEND ACCESS TO ANY USER, FOR ANY REASON OR NO REASON, AND WITHOUT ANY NOTICE.

Regards,
Claudio
Customer Support Specialist

THIS IS UNBELIEVABLE! WE SHOULD ALL COMPLAIN!
I have just been discriminated by Grindr support for NO reason. They just banned my profile RIGHT AFTER I created it - they say I "violated some guidelines", which I DIDN'T (in fact, I had even no time to fill out my profile OR even to talk to someone!), and they refused to lift the ban for no reason. The support member told me somebody reported me and does not even give me a reason - for what. I am 100% sure I did not even talk to anyone, NOR did I write anything unusual in my profile (again, I had no time to even finish it).

I live in Brussels and I am planning to go tomorrow to complain to the European Commission as they already had ethnicity discrimination issues, but this is now UTTER INSANITY! They are discriminating gay people AT RANDOM!

THIS IS AGAINST THE LAW IN EUROPE!