website thubmnail of Grindr
How would you rate Grindr?
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Illinois
2 reviews
3 helpful votes
Follow Vincent B.
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Suspended permanently when I tried to update my profile that I was adept at amateur no cost massage.

Date of experience: April 20, 2020
New York
1 review
2 helpful votes
Follow Eddie C.
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Grindr regularly bans accounts without warning and with no justification given for the ban. Most of the time it is for some minor infraction that they could have just warned you about and then let you get back to grinding.

I was telling someone about an event happening (a Pride party) in NYC and when they asked for more information I just gave them the website. Well, that got reported as spam and Grindr banned me without any warning. When I contacted them they said I violated the Terms of Service by sending spam and that my account would not be turned back on.

The problem for me and them is that I had a Grindr Xtra Subscription.

If you have a paid subscription, ask immediately for a refund when they ban you. If they refuse, don't play nice with them anymore. Immediately contact your bank or credit card issuer and file a dispute.

The dispute process immediately results in the money you paid being clawed back ($10 for a monthly subscription) and them receiving a chargeback fee which usually ranges between $50-$100, depending on who their credit card processor is. That means they need to get 6 new monthly subscriptions to make up for the one dispute you processed and possibly more depending on their actual fee.

If enough people do this, they will have to change their policies and start listening, or they can potentially have their CC processing terminated by their processor if they rack up enough disputes. It's nearly impossible to get a new one if that happens.

Don't let Grindr walk all over you. Just let their customer service know that you will be disputing the charge unless they give you an immediate refund or remove the ban.

Date of experience: June 27, 2017
Canada
1 review
0 helpful votes
Follow Thomas S.
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Scum Bag company.
December 12, 2020

Total losers. These guys havent a clue how to manage an app. Get a real job and provide a legit service..

Date of experience: December 12, 2020
California
1 review
1 helpful vote
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Waste of time
September 6, 2020

If you are interested in meeting people in real life this is not the app anymore. Bunch of BS is all

Date of experience: September 6, 2020
South Carolina
1 review
0 helpful votes
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Don't use Grindr
October 10, 2020

Grindr uses your private information do not give this app your credit card information or your phone number. Also a lot of drug dealers on

Date of experience: October 10, 2020
Belgium
1 review
6 helpful votes
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GRINDR IS SCAM
October 7, 2019

After paying account, they banned my account with the statement I violated their rules. I paid more then 70 Euros and they don't react anymore

Date of experience: October 7, 2019
New Jersey
1 review
0 helpful votes
Follow Thomas Y.
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Nudes
August 8, 2021

Gringr discriminates against certain people. They allow some people to post $#*! pics while blocking others.

Date of experience: August 8, 2021
Canada
1 review
1 helpful vote
Follow Bruce J.
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FROM BAD TO WORSE!
May 17, 2019

I wrote a review about this company before. Needless to say it wasn't very positive. Now it's gotten even worse. Over the years, I have purchased two, one year paid memberships. Both times there have been issues. To this day they still cannot figure out why blocked profiles becomes unblocked and it's been at least 4 years since I reported it. Now, the app locks for about 60 seconds when first opened and they have no answer for that either. That along with the drug dealers and scammers trying to get people to join their fake websites that require credit cards, it's not really worth the effort. We report them but nothing is ever done.

Well, yesterday I was BANNED! Yup! BANNED! And, the best part is, they won't tell me why. Just that they received "reports" that I broke their rules and regulations. When I asked which one(s) I broke, they refused to tell me. Just that it was based on "reports" (see attached pic)

I have used this service for numerous years without any issues regarding their guidelines and now, out of the blue, without so much as a reason why, I am banned. Their agent Cesco seems to feel this is appropriate even though I asked 4 separate time what I did wrong. HORRIBLE CUSTOMER SERVICE!

IF you choose to use this service, use the free version. It's TOTALLY NOT WORTH IT to buy a subscription. The system has far too many bugs and scammers. Be VERY aware of who you chat with. If the pic seems to good to be true, it probably is. As soon as they say they're away in the military but show as being in your immediate area, it's a scam! Also, there's no service that you need to join to prove who you are because the person you are chatting with was attacked. It's a scam!

Don't say I didn't warn you... There are plenty of other awesome apps out there.

Date of experience: May 17, 2019
California
1 review
1 helpful vote
Follow Trung P.
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Bander
October 3, 2021

I have been use Grindr for years and sometimes I pay for 1 month extra account was last month I pay 1 extra then today my account Expired Grindr suspending my account For no reason

Date of experience: October 3, 2021
California
1 review
1 helpful vote
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Trash
March 31, 2022

Trash. Never trust anyone from this site. They banned me for nothing. The need to work on a lot of internal issues

Date of experience: March 31, 2022

Overview

Grindr has a rating of 1.5 stars from 177 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grindr most frequently mention customer service, drug dealers and fake profiles. Grindr ranks 21st among Gay Dating sites.

service
47
value
46
shipping
18
returns
23
quality
40