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    Grindr

Grindr

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Overview

Grindr has a rating of 1.4 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Grindr most frequently mention customer service, drug dealers, and fake profiles problems. Grindr ranks 21st among Gay Dating sites.

  • Service
    44
  • Value
    44
  • Shipping
    18
  • Returns
    23
  • Quality
    37
Positive reviews (last 12 months): 11.1%
Positive
1
Neutral
0
Negative
8
View ratings trends
16
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How would you rate Grindr?
Top Positive Review

“Account banned”

Alex B.
3/5/20

Recently grindr banned my account with no specified reason of it. I did not violate community guidelines. But i can not log in or make a new account at all. I contacted grindr support and they said that the ban will not be lift. Dose anyone know a solution?

Date of experience: 3/5/20
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Top Critical Review

“Deadly”

Daniel R.
12/5/24

Grindr is dangerous. Met the wrong group of gays, who were using meth. So I fell prey. 6 years of he'll on earth. Went from snorting it to injecting it like that. You start to have sex for drugs. It is horrifying if you are under age and you are on, Grindr deleted immediately I've almost been killed. I've been catfish so many times. Or it's a trap and you get killed that way.

Date of experience: 3/6/13
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Reviews (183)

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customer service (18)
Thumbnail of user mattw93
GB
1 review
6 helpful votes
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November 15th, 2017

Used to be great then obviously got corporate and now ad after ad and a complete scam... welll done guys the gays used to love it n now $#*!ing hate it... $#*!ed folk that are running this mockery of real gay men...

Date of experience: November 15, 2017

Thumbnail of user stephene754
GB
1 review
0 helpful votes
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October 12th, 2022

Grindr is getting greedy they have cut down the free views you can have now they only let you view the resent taps all the other taps you have you've got to upgrade to view them it looks a thought it will be a pay site only before long as if the don't make enough money from there advertising its just pure greed

Date of experience: October 12, 2022

Thumbnail of user javierb26
Florida
2 reviews
4 helpful votes
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May 14th, 2018

You are totally on your own with this website. You make a mistake, it stays with you. Profile guidelines are never enforced. Encourages and enables completely anonymous harassment by cloaked users. Once and never again. Don't even think about joining this appalling website!

Date of experience: May 14, 2018

Thumbnail of user terrys585
Australia
1 review
1 helpful vote
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April 16th, 2020

Grindr is filled with spam bots scammers nothing gets done every day i report the same fake spam bots over and over and over again and nothing gets done about it gets reported as " spam " but nothing happens

Date of experience: April 16, 2020

Thumbnail of user jjs23
Canada
1 review
2 helpful votes
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May 4th, 2018

I have been to have my photo, profile, account removed (deleted) for over a week and it is still there. The support team is useless. Grindr doesn't respect the wishes of the user. It shouldn't be this hard to delete an account. You have no control over your account. The question is why are they keeping it open. Stay away protect your information. Don't use grindr.

Date of experience: May 4, 2018

Thumbnail of user nun4
Florida
1 review
1 helpful vote
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September 25th, 2019

This is a really bad site, they allow prostitution and members to ask for money all the time, Prostitution is illegal and have reported them to the authorities, Grindr is liable as they use their site to do so, also majority of members are only fakes and photo collector what a scam. Shut down this garbage. They shut down Craigslist for less

Date of experience: September 25, 2019

Thumbnail of user johnl3284
New Zealand
17 reviews
24 helpful votes
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June 19th, 2021

Truly pathetic i got banned for reporting scams hookers drug dealers money seekers spammers seems the Chinese masters who own it just say in breach of the terms and conditions ban. Seems admin needs to grow up they say they make Grindr safe no way is that true. Grindr actively promotes all the above bans loyal members daily you would get spammed 20 times from other seekers for websites, scammers fake profiles

Tip for consumers:
avoid at all cost

Products used:
grindr free

Service
Value
Shipping
Returns
Quality

Date of experience: June 19, 2021

Thumbnail of user zachm37
Alabama
1 review
6 helpful votes
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September 4th, 2018

Good app except many on there are looking for as young as they can get! Just wait until daddy gets ahold of that son's phone. Legal but you may get your $#*! whipped. Also, I've seen dudes profile pics in their underwear with their wad showing. My pic, with just my underwear band showing was banned. The young turds at Grindr will ban your pic if you're 30+. Pretty much, if it doesn't turn them on, you get rejected. Dumbasses.

Date of experience: September 4, 2018

Thumbnail of user jackf330
Australia
1 review
2 helpful votes
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October 24th, 2020

Grindr is the most ridiculous app out there.
It bans you for no legit reason other then someone not handling rejection very well. You reject someones advances & they report you for a bannable offence, that you're innocent of?

When will grindr wake the F up?

Date of experience: October 24, 2020

Thumbnail of user walterp476
Oklahoma
1 review
8 helpful votes
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October 11th, 2020

Grindr recently banned my account one month after purchasing a one-year subscription saying my profile had been reported for engaging in "spammy" activity which it defined as "attempts to solicit another user's personal information or prompting users to visit outside links," neither of which I have done. When I asked them to provide a specific instance of my doing what they alleged, they wouldn't respond, nor would they refund the cost of the 11 months remaining on my subscription.

Date of experience: October 11, 2020

Thumbnail of user sebastianp28
New York
2 reviews
1 helpful vote
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June 9th, 2018

This is a weak app, looks shiny, professional and plasticy but it's amateurish. I don't think this company has the money or the resources to come up with the amount of power necessary to provide good consistent accurate service to all the members that it promises to be the gay communication mecca for. Messages get drop or delayed for up to 2 or 3 days sometimes. People in your network get pissed because they think youre blowing them off this not a help to the gay community this how to make enemies really fast! And these people want you to pay for awful service? They gotta be kidding.

Date of experience: June 9, 2018

Thumbnail of user buzzr4
GB
3 reviews
6 helpful votes
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July 22nd, 2022

The owner is a communist chinaman and the way the app is run, with idiotic rules, data collection is indicative of that, plus people get banned for no reason, which is a classic chinese method for social networking apps. Boycott china, boycott this app.

Tip for consumers:
use a burner phone cos it wants your IMEI (phone serial number) to sign up.

Service
Value
Quality

Date of experience: July 22, 2022

Thumbnail of user jamesc435
New Hampshire
1 review
2 helpful votes
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June 12th, 2017

This app totally sucks. Been getting "photo" bombed by fake accounts that tell you to go to a paid site. Then you can't delete the fake accounts because you've reached your limit for the day, but of course if you want to pay more money then you can delete more accounts. Total waste of time.

Date of experience: June 12, 2017

Thumbnail of user kenth36
Pennsylvania
1 review
0 helpful votes
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April 29th, 2018

They banned me for literally no reason and claimed I posted "inappropriate content" even though I barely got to use it for less than five minutes and all I did was post a pic of my face while wearing a polo shirt. I have refused to have any pics of me taken since then and that was five years ago. This $#*!ing app made me see that my face is apparently so ugly and offensive to to look at that it needed to be banned. When I contacted the company about this, it took them six hours to reply to me and another two for them to admit that they were wrong and they tried to get me to agree to having it months of premium for free. I told them to $#*! off and that what they did was totally wrong and that I'd never use them again or even recommend them and that I'd tell literally everyone I meet to never use their app.

Date of experience: April 29, 2018

Thumbnail of user jayd189
California
10 reviews
37 helpful votes
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May 15th, 2019

Grindr is a total scam. Full of drug users, bots, trolls, prostitutes, and other garbage. They literally make any conversation a potential violation of terms. The app that normalized "nude pics" has a ban on nudity, IT IS A TOTAL JOKE! Their code of conduct is insanely vague, impossibly broad and they try and declare an authoritarian reign over refunds! This app is a total POS! They take your money and then ban access under undisclosed violations of terms. Their annual fee will automatically renew, even if you are "banned". SERIOUS GARBAGE!

Date of experience: May 15, 2019

Thumbnail of user donnyf20
Florida
1 review
1 helpful vote
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March 23rd, 2022

I would leave my phone out at work. I don't look at my bank stamens but I did this time. I found the app hidden on my phone and they said I was banned. I really don't care but it is the point like I herd it a web site where guys hook up on. What a great company.

Date of experience: March 23, 2022

Thumbnail of user stephana12
Belgium
1 review
3 helpful votes
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June 24th, 2018

All the above is accurate. But the worst is that they shared private data such as email, Location, HIV Status, Searches, Activities and so on.
The app is so crappy I cant open it since 10days so far, customer service still doesnt answer. They dont promote our wellbeing

Date of experience: June 24, 2018

Thumbnail of user sarahl544
Texas
2 reviews
2 helpful votes
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August 4th, 2019

This app discriminates against it's Transgender users and is of poor taste. They prohibit transwomen from wearing bathing suits even at the beach or anything close to showing skin but every other profile is of gay men in nothing but underwear or thongs. It's full of scammers and Gay men message guys that clearly have ONLY TS in their profiles dogging out an degrading transwomen in hopes for a 2 minute hook up. It's pretty clear that they have no Transgender moderators.

Date of experience: August 4, 2019

Thumbnail of user th179
Texas
1 review
1 helpful vote
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August 21st, 2019

Grindr, banned my account and would not refund my remaining 11 months subscriptions. The reason was because they said my photo was posted against their guidelines. However, all photos that are posted on any Grindr account is approved by Grindr staff before being posted. One would think the photos meets the guidelines if the staff approved it? Grindr did not ask me to remove the photo that the staff approved. Grindr did not provided a warning or remove the photo. Grindr just banned my account and took the money for services not provided. In fact, I only got one month of service for 12 months paid. When asked about the remaining 11 months they said sorry. This is not an honest way to operate a business and I encourage everyone to stay away from Grindr. In fact, run away from this Business... run, run, run. Clearly dishonest.

Date of experience: August 21, 2019

Thumbnail of user joem1787
GB
1 review
3 helpful votes
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January 21st, 2021

Lack of any verification or photo or phone verification.

As a result, I've seen numerous illegal content, fake profiles of people pretending to be other people and anyone joining at any age.

Grindr aren't taking ownership of this seriously huge safety concern that is a wide spread issue and not just a odd individual case, as the reviews clearly show.

Their report "system" is none exsiting.

Needs to be passed on to authorities, as this is a safety concern in regards to verification and protecting others.

Service
Value
Shipping
Returns
Quality

Date of experience: January 21, 2021

Thumbnail of user martinb660
Germany
1 review
1 helpful vote
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July 19th, 2021

There was a Chinese IT nerd in Sweden Gavin who wanted to have picture Galary of me, when I didn't send him more I got immideately blocked by the supervisor ( maybe himself). I'm blocked for life time. Luckily I didn't pay. I warn u to use this crap

Date of experience: July 19, 2021

Thumbnail of user benk151
Australia
1 review
8 helpful votes
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December 31st, 2019

They said i had engaged in bulling & harassment which i knew was a Lie there was nothing in my history to support this when i asked for proof they refused to show me they failed to provide proof & evidence then they just stopped talking and they closed my request without providing me proof i went to police they said they never got a complaint from Grindr or this guy i supposedly abused

Date of experience: December 31, 2019

Thumbnail of user bradt251
South Carolina
1 review
2 helpful votes
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May 9th, 2023

Nothing on this app but underage kids, drug dealers, and drug users. They should be shut down and Apple and Google should be shut down for allowing this company to get away with it.

Service
Value

Date of experience: May 9, 2023

Thumbnail of user airbusp
Sweden
1 review
2 helpful votes
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December 9th, 2017

Rude and super stupid customer support from GRINDR! Never use this stupid add! Grindr is a joke. Grindr is a dictator who can ban you without any reason. Grindr ban you first and forfeit your unused purchase without any reason. They will only tell you whatever they want to do on you... So. Do not use Grindr... An app that sucks! At least do not pay to use Grindr.

Date of experience: December 9, 2017

Thumbnail of user tonyc1454
Virginia
1 review
0 helpful votes
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December 29th, 2023

Grindr is the worst gay hookup sight on the internet, not that the others are much better. The problem with anything anywhere these days, not just on the internet, is it's all about somebody making money.
1. the fake spam conman profiles or con-whatever (because you never know who's on the other end of a con) are out of control and Grindr Admin does NOTHING about it.
2. ad's in general are TOTALLY OUT OF CONTROL! They freeze up your window and make you have to close the app and reopen it. I.e. I wouldn't buy an effin online Monopoly app if it where the last thing on earth and I was bored out of my mind! Freezes your window regardless if you are a paying subscriber or a free user so the other guy on the other end never knows if you are ghosting him or what? Great way to hook up! Way to go Grindr NOT!
3. most of the controls in the setting don't work consistently let alone work at all. I.e. I block the same guy 10 times a day and he reappears.
4. Profiles stay up long after you exit the app so other guys still think you are online.

Service
Value
Quality

Date of experience: December 29, 2023

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