GuruAid

I give GuruAid A resounding 5 stars on the entire manner they approached and went about solving the many internet problems I presented to them. I had no complaints what so ever with all of their efforts. Job well done

I had such good service by guruaid that I extended another year. They are prompt and online remote access combined with chat is very effective and convenient. One time I was in Asia with no phone access but was still able to get my problems solved. Different technicians have different skill sets, they could be more uniform, some tend to want to eliminate all default programs, others target specific possible program corruptions-thus rate 4 stars. But the bottom line is my PC works again and with better efficiency.

As someone in the older generation that was not raised on computers, maintaining a computer is often daunting. I had my previous email account attacked and it caused all kinds of problems. I luckily found GuruAid. They are worth every cent for their service. I plan on maintaining my contract with them. In today's world of cyber attacks, identity theft etc, I feel more confident that I can utilize my computer and not be jeopardized. Every contact that I have had with GuruAid has been outstanding in customer service and problem resolution. It is apparent their staff are well trained as well as having the skills to communicate with those of us who are not as computer savvy. I would highly recommend this company to anyone who wants to have the support of an entire team and the piece of mind that any issues will be resolved.

I had a new desk top that through my own lack of skills I had really messed up. I thought I was calling McAfee, but got GuruAid. When I realized they were going to try to sell me something I became skeptical and almost hung up. If I knew more about computers I'm sure I may have been able to dig my way out, but I don't, so I stayed with them. The technicians were very patient and worked for 4 hours and now my computer is faster and better than when I hooked it up. Time will tell, but if they perform as they say, it's worth $10.00 a month to not worry about software issues. I have read the negative reviews and will be watchful, but so far I'm very happy with the service I received.

Very efficient helped to solve all the problems I had also cleaned the data and checked all working again. Windows 8 has taken me some time to get used too. Guruaid has helped on a couple of occasions. Well worth having them in the background.
Niall FitzGerald
Southampton.

Great service he got everything done very well. The best one I have gone to yet and will be a returning customer for sure if this happens again and most likely will be a two year subscriber. Thank you.

I have been having problems with my PC for the last few months. It kept getting progressively worse with ad pop ups and sites I could not back out of or x out of. I called on the guru's at GuruAid and low and behold my PC is just as it was when new. They cleaned everything up added ad blocker and returned the performance to the PC I'm accustomed to. Thank You. I will stay with GuruAid. But hopefully I won't need their services again too soon. But it sure nice to know I can call on them.

I Unexpectedly fall in Rajesh's hand and have a very satisfying experience. He was patient and highly knowledgeable individual. I will come back in the future and also tell my friends to go to GuruAid if they run in to trouble with their computers. My Computer is as good as new after he was finished with it. I would also like to say Mr. Abu Kazi helped me to solve my email trouble with Google that I have not been able to solve thru Google's customer service for the last 60 days. Thank you Guys!

Asked Guruaid today to update our computer. I was last done one year ago. Although we were experiencing no problems, I had been expecting a difficult cleanup. The staff were pleasant and very helpful and the entire cleanup was done in under 45 minutes. I am very impressed and will extend my contract with them when it comes up for renewal.

Used services following a scam call from "Microsoft" techies. Not being particularly technically minded. I used Guruaid to put my mind at rest & put some security measures in place.
Very helpful & hopefully all the problems are sorted.
Would definitely recommend to the less technically gifted.

Before I contacted Guruaid i had big trouble on my pc & all concerned made me realise that I was another innocent victim of a "scam". It seems that you all work very hard to help pc illiterates like me out of the mire. Thank you so much, your names are duly noted. Trevor.

Friendly staff, works to do the best for every customer, kind thoughtful helpful people, act more like a brotherhood of a community rather than a money making business, the even help to keep the prices so low, the best bargain any computer user could use, with wonderful warmth of staff that act almost like your family members. They aim to give not just value for money, but there to understand all computer problems you have with a fast pace stressful lifestyle.

I had 3 phone calls from clients this morning saying they had received odd emails from me that I had not sent. My computer was running very slow too. I called Sachin at Guruaid and had the problem fixed within the hour. Infection removed and everything else tuned. Highly recommended.

Rod M
Brisbane, Australia

I've always got the best service from GuruAid, even when that technician work day had end. He work until he solve the problem, and that is dedication and top of the line service. Trust me when you put with the same tech person two days straight and total hours are 36 and this one person come up with a bight idea and the problem is solve I know I'm in great hands. I have never been so grateful for team of techs and their service.La Juana Rose...

So I have paid for a 3 yr service with GuruAid and had to use it today. They offered anti-virus protection; but I did not know one had to be removed before another could be downloaded. They were more than patient, efficient and understanding of my lack of knowledge. They clean up my computer, added the antivirus and even scanned it as well a a chat session thru it all. They are well read with computers, very professional as well as courteous.

Linda V from Brooklyn, NY

There were a few hic cups earlier but when Vijay took control we had a very good relationship and he gave good feedback and more importantly fixed my problems. I would be happy to recommend Guru Aid to my friends. Terry Stokesbury

The tech personnel I interacted with were very friendly and helpful. I was locked out of my PC after a MS Windows 8.1 download and needed to get back up and running right away. I also opted for the computer checkup/cleanup, which went very smoothly.

I have had Guruaid for about 2 years now. They are awesome and are available 24/7 for any type of technical assistance. Much easier and cheaper than the Geek Squad and I highly recommend them for anyone who might be "technically/technologically" challenged (such as myself).

Mr. Bose did a great job on my computer clean up today. He was most professional and did a good job for me. He represents your company well, and you should be proud of his work.

Gene Chapman
Del Rio, Texas

After problems with my computer system Kaspersky's Guruaid technical team quickly resolved all the problems. They were very polite and took over my computer remotely and explained exactly what they were doing at every step which gave me a great deal of confidence in there expertise. Well done the technical team best regards Paul Wass.

Guruaid has always been very good in keeping my computer running. My biggest problem is that I wait to long to get it serviced. You are paying for the service and not really using it to get its true value. I am going on my fourth year of service from them.

Once again... guruaid came to my rescue in cleaning up my computer. I truly appreciate the help I was given. My questions were answered quickly, and I'm very happy that I've gotten in contact with them!

I am very pleased with the work done today in terms of knowledge base and the amount of time it took to correct the problem. I would recommend GuruAid as a dependable source for computer technology/support.