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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
EAGESH was very attentive and patient dealing with may problem and in particular with me as I am partially deaf. He was very professional and hopefully has solved the problem for the future
He was very knowledgeable and helpful. I will highly recommend this company to all my friends and family.
I am happy with the service of guruaid technical support, the technicians were great & resolved my issue
Although I was surprised to get the call my computer was serviced with speed and confidence thank you
My experience has always included technicians and service people with absolute dedication to helping me resolve my concerns.
Very good efficient and helpful. Takes some of the stress out of computer
Problems. Would recommend. Nice people.
Service received from Guruaid was excellent, Thorough cleanup of my computer was undertaken, technician very courteous and helpful.
Very patient. Took all the time needed and communicated with me so that I could watch each step. Impressed with the customer service.
Thank You
We are extremely satisfied with the service we received and not knowing a lot about computers the team was very helpful. Thank you so much!
My service from guruaid today and in the past has been impeccable the people I speak to are really polite and they have solved.my problems.
Iam very happy with service I waa provided with today. Tech was very polite and understanding with all questions I had. I will recommend ur servies to all my friends
Good service - poor phone connection at first but cleared up and was pleased with attitude and results.
Had unwanted pop-ups and message about speed of computer. The guys at Guruaid were very helpful and deleted unwanted software in a timely manner
The young man who helped me did a great job. I am very happy with his service.
When ever I call they help me.
I have had a great experience with Guru Aid. They provide great customer service, are always quickly available and helpful with all my needs.
Mahua Majumdar was very helpful and very professional. She also informed me that I could use my I pad through guruaid when I support with best Guy is expired/ Thank you Mahua
Thanks for the great service and fast action. It is always a pleasure to talk with these folks! I gladly give them a 5tar Rating!
Prashant partake
This is the best people to help an old lady who only plays games and get emails from sons 100 percent best ty
Tip for consumers:
the best site to help on compter
The Techs that I worked with today were very friendly and a pleasure since they were both very knowledgeable and kept me informed as to what they were doing and what results were expected. GOOD JOB.
Mr. Aditya Chatterjee did excellent work on my computer and fixed what was wrong with it. He should be commented for 5 stars for his service.
Anil Kakar was the best technician I have ever dealt with. He did not give up until all my issues, which were many, were resolved. Thanks, Anissa
Don't believe ANY of the positive reviews, they are fake and it you read carefully you can tell. I needed help with a BSOD after Windows 10 installation, so I looked up windows 10 customer service since they are providing it free with this software and almost immediately an Indian sounding rep answered the phone, already highly suspicious, but the fact that he wanted my full name, phone number and email before he helped me was even worse. But I gave him an old email and my other cell which isn't actually on anymore so I'm ok on that part. I allowed him to help me get the laptop booted up into safe mode which in turn showed me that my previous system restore that failed had finally worked effectively solving my issue, however, he still wanted to be sure and wanted to have me connect to the Internet directly and allows him to "share" my screen with guru aid, I let him know how that would take a while and he promised to call back soon to finish... then I went online and did research on guru aid... NOTHING BUT COMPLAINTS OF SCAMMERS! They are very nice and sound very knowledgeable but they are not real techs and falsely represent the other companies they pose as. VERIFY YOUR REPS! Or you may end up like others who have lost money, time and control over their own computers when connected online.
Rajesh helped me a lot with my computer and upload the right software without picking the wrong one I give 10 stars excellent
Hafizul was very helpful and took time to resolve my email problem and I have taken out a one year contract. Les Baynton
Tip for consumers:
A worthwhile investment to help you with any pc problems
Amit Godambe has done everything that I needed to be fixed in a professional way. And I am pleased with his service.
Gain trust and grow your business with customer reviews.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
