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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
I was very happy with the work that Vijay did on my computer. He was very efficient and new his job well
These guys r the best. Ive been working with guruaid for three or 4 years there the best my cleanup was great
I think the guruaid is very helpful & a courteous service, the technician who worked on my computer they resolved the issue
I found Guruaid very patiently helping with my problems and I recommend to my friends as well. Its a good technical support.
I am always really happy with the service Guruaid provides. I do wish however that they would change the 'waiting music' :)
Appreciated the time and patience given by operatives i dealt with today explained all things clearly and why i was having problems
I am very happy that I am in controll of my pc with the teck's help. Without his help I coulden't do that. The tec was very proffessional and courtous.
Tip for consumers:
I would recomend him to my friends
Received excellent service from Rejesh, he was able to solve my popup problems and clean my computer.
Thank you for helping us out, a job very well done. We would still be going around in circles if you did not do the job for us. Many thanks.
You people are great thank so much for all you have done this is the best service I have used and tell every one about it I really mean it
Mahua Majumdar was a total life savior today. I appreciated all that she could accomplish for me in timely manner. Thanks to her and guruaid i'll sleep better tonight.
Astrig
Mahua Majumdar did a great job solving my problem today and what a nice person for you to have on your staff.
Nilesh Sawant did an excellent, professional job on my computer this evening! Very pleasant! Highest quality customer service! I was very pleased!
Think the service of guruaid is excellent & i do not have any other problems with guruaid, the technicians are good
After getting serious problems with laptop guruaid solved all my problems with just one easy phone call, very highly recommended site
Everything I wanted to do and be done as well as useful advice. Very impressed and will continue using there service
Guru helped me fix my computer get what I needed and get my refund too. I can depend on them for the next year. Thank you Guru very much.
My experience with Guruaid was great and they took care of all my issues. I would recommend them to any one
Thanks Sagar and Guruaid
Treated with much patience and dignity. The job got finished in no time and I thank you all. So glad I happened upon you guys!
I HAD A PROBLEM WITH ME E MAIL AND I NEEDED MY SYSTEM CLEANED UP. EVERYTHING WAS COMPLETED IN A VERY TIMELY AND EFFICIENT MANNER. THE TECHNICIAN WAS VERY PROFESSIONAL. THANK YOU
Problem was resolved and computer cleaned up expeditiously. As has come to be the norm, service was efficient and courteous.
I am very happy with the service they provide and whenever I need help, they do a wonderful job... Robyn
They were very patient. And excellent service, offered advice, and cleaned up a very big job for me, Highly recommend.
I wish to thank Milan for a long, but delightful (and finally successful) adventure on my computer. Thank you Milan.
Tip for consumers:
Be patient.
Did everything i needed and was great at it. King and respectful. Good experience i would recommend to a friend...
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Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
