GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
The lady has been very very good in helping me so far and I expect the technician to now get rid of the problem.
Mausami nath
The problems on both pc's were resolved and am very pleased with Yogesh's work and attention. You all do a great job and thank you. Terry
Tip for consumers:
will pass on as needed
The technicians are very nice and do their job quickly. I highly recommend other people to use this type of service!
Extremely polite, helpful, patient and thorough. Never give up looking for the cause of problems. Very satisfied with GuruAid.
Just to say that service was excellent and technicians both extremely helpful. As always very happy with everything.
Great and prompt response with professionalism.
I will continue to use Guru.
Excellent customer service.
Both techs I spoke with were extremely helpful and knowledgeable. Problem was fixed without any hassle. Would recommend GuruAid to others.
Great experience, totally took over my computer remotely and fixed lots of issues I had. Highly recommend
VIcky was extremely helpful in resolving all of my computer problems. I am very satisfied with the experience!
I've had Guruaid for sometime now, I am completely satisfied with the techs! They always take care of my problems!
Tip for consumers:
Check them out, you won't be sorry!
Brilliant service. Would recommend to anyone. Very helpful staff with a sense of humour and patience. Highly recommended
Excellent service by knowledgeable personnel. I recommend GuruAid to all when needing help with computers. They are the best
I was quite pleased with teck taking care of my comp problem. Very polite he would also make good sales person.
They did an excellent job in getting my computer cleaned up and running faster. I would recommend them to anyone.
Best service I have received from any geek squad. Very helpful and they will make sure the services are all preformed.
Great service, GuruAid is extremely helpful! They were able to fix the problems fast and accurately!
Guru just cleaned up my computer again and did a wonderful job, as usual. I would recommend their service to anyone who needs it.
I consider the above named company to be an excellent assistance provider for help with my computer problems
Great job today. GuruAid set up the programs lost and even was able to recover some of my data. Lonnie
The experience is never fun when your computer isn't working, but it was resolved to my satisfaction
Everything that I needed to be fixed on my computer is all done right and thank u again for your help
Good work today from GuruAid. I had issues with an abundance of pop=ups. The system is working again.
My experiences have been good learning process and the help is excellent as i am not very adept to computers yet.
I have used GuruAid for the past 4-5 years and have always come away very satisfied, I recommended this site to my friends.
Evreything was done in A good way. And I will tellall my friends and family about why Ilove the work that they did for me.
Tip for consumers:
Take your time and they will guide you throug the setup'.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.