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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
Service and assistance that I received today has been excellent. I recommend this service to all.
Service was very patient with a senior citizen with little experience
Quick, friendly service. Attended to all my requests promptly. Good service
I was helped to my satisfaction on my experience with guruaid.
Always helpful and courteous and able to resolve any issue and keep my PC running
They are very friendly and help you with everything you need. I am very happy with my results.
The whole experience was very informative polite and very professional.
Third time is a charm. I guess I got the right tech this time.
Took a long time but the technician solved the problem
Tip for consumers:
Make sure you have lots of time as these things are not done quickly
The few times I have had to use this service I have found the personnel very helpful
This experience has been worth the price I paid to have this service up to this point.
Prashanth Shetty is a six+ star employee and it has been a pleasure to work with him.
They are very helpful and have fixed my computer twice. They are courteous and knowledgeable.
Tip for consumers:
Do not be afraid of being scammed. they just want the work and are legitimate.
Always treating me very well
Today i find out mausmai nath did a execellent job for me
Spoke to a rep, good communications & very clear & easy to use very pleasant & helpful
Gain trust and grow your business with customer reviews.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
