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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
Very satisfied with the service and results! I highly recommend Guruaid to everyone!
Tip for consumers:
You'll be very pleased! Outstanding company!
It took a little time to get the tech., but he worked well and addressed my concerns.
Always have a good experience with guru. The people there are very helpful
Thank you guruaid for helping me get my computer running faster. Your service was right on target.
I am very happy with the service that Guruaid provide.
Tip for consumers:
Is excellent
My tech fixed every issue with great patience. I would recommend GuruAid to any one.
Tip for consumers:
The fee may seem steep at first but is worth it in the long run when unforeseen problems arise.
They are great im so happy to have them on my team the work is fast
Excellent service - repaired my issue and I am very happy!
Tip for consumers:
Just have plenty of time allotted as it is very time consuming
Its was a very long well done process and now my computer works fine
I have had excellent service. They do a great job.
Thank you very much.
Guru was very helpful. Explained every step, solved the problem well. I am completely satisfied.
Guru aid is very good. They keep my computer working well.
Give it a try.
Most excellent work. Great trouble shooting. Highly recommend them.
Excellent service and they had a lot of patience with me Thank you very much
Very helpful to install norton security and clean up my computer
Guruaid has been very helpful in resolving my problem would recommend them to you
I had a virus issue; Guru aid took care of it; they were great service
Guruaid always solves my problems, efficiently and promptly.
Today I got out of the virus attacks!
Guruaid technician did a great job and all of problems seemed to be fixed.
Will resolve problem, but takes forever. Make sure you have plenty of time.
D is a wonderful tool, the technicians are great. I appreciate your help.
Tip for consumers:
Everyone should use this aid.
Gain trust and grow your business with customer reviews.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
