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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
I have just used GuruAid again and all issues were resolved to my satisfaction
The staff was very helpful in fixing my computer, their great!
Guru Aid never fails when it comes to cleaning up computer issues. They always do great work.
The service was most pleasant and professional. My issues were taken care in a timely manner.
My issues were all addressed. Took a while but the result is fine
Very good service, get all your problems, sorted. Computer will be a lot quicker, thank you
Thanks, Guru Aid. You always do a great job for me. I'd give 6 or 7 stars if they were shown!
They were very nice and helpful. My computer is working much better now.
Raj promptly ascertained my problems with the computer. He fixed everything expeditiously.
Very helpful and courteous. Issue resolved. Would recommend to others.
Tip for consumers:
Keep in mind about the offers that can sometimes let u off the hook for an alternative reasoning for the price.
Your people are very helpful they really know about computers
Tip for consumers:
don't be nervous
It was frustrating and time consuming but Guru Aid solved my pop up add problem.
It is great to have someone who can fix problems on computer
Service is patient & polite. I hope it will correct the problem.
If you have any difficulty resolving an issue, this is the place to go.
Gain trust and grow your business with customer reviews.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
