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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
The work Guru Aid performed with our system was great. The technician serving us during this entire process was fabulous.
Tip for consumers:
Guru Aid is a wonderful web-site with very knowledgeable staff which WILL be there for you and your family should an issue occur.
During the past year and one-half, I found the people handling my Guruaid account to be professional, knowledgeable, and helpful.
Professional and friendly help when you need it most.The technicians have the utmost patience and have never let me down.
Although it was very lengthy the individuals I spoke with were very helpful and was able to solve my problems.
Excellent, fast, and expert service. Never been disappointed with them. They know what they're doing and stick with you until all problems soved.
Tip for consumers:
Keep up to date and call monthly to get a tuneup.
Had alot of problems with my pc but thanks to guru i am back on and up and running good.
Thank You, Guru
Very good service and very friendly also explained every thing that they were doing in a clear way took they time and did not rush me, very impressed
The issues were resolved satisfactorily. Good site, but you must be prepared to spend the time with the technician. I would recommend to others
I found the service and customer service was very helpful and cleaned up everything they said they would do with no fuss. Well pleased
Sagar was very expert on all my issues. He rapidly fixed all my computer problems. I would
Greatly refer my friends to this service.
Guruaid took care of my viruses and my computer is running faster. I recommend them to anyone who is facing issues with their computer
Bishwajeet Bose was very helpful and professional! My PC is running better than ever. Thanks Bishwajeet!
Amit Godambe have been very kind with you time and efforts I will be back again as I need help, You see I am a older retired individual Thanks for your help!
I recommend this service to everyone... I think it is terrific and the technicians are very knowledgeable and polite
I WAS SO PLEASED WITH THIS WEBSITE IT HELPED ME WITH ALL MY ISSUES. THEY WERE SO PATIENT WITH ME, NOW MY COMPUTER IS WORKING PERFECT. THANK YOU GUYS
CARMEL
Tip for consumers:
YOU WONT BE SORRY!..
Nilesh sawant, this guy is very efficient, He fix my virus problem whit a very proffecional actitud, im very happy and finnaly a im free of that annoying virus... thanks
I am really happy with the service of guruaid as u people help me for my problems, the technicians were very helpful & polite & i was happy with them
Tushar Gaikar was very helpful and completed everything that was asked. All of the issues have been resolved.
Tip for consumers:
Very helpful and knowledgeable.
My technician listened to my problems and did many things I never could have done. I am very satisfied
If i ever have a problem, i hope i get the same tech, he handled everything perfectly. Thanks again.
I am pleased with the service. Guruaid has everything I have asked for. I would recommend them to anyone.
I will after we are done
The person that clean up my computer did a great job. I will always use the GuruAid.
Gain trust and grow your business with customer reviews.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
