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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
Guruaid has been a great help in identifying and solving software issues. They are always available and ready to help in any way.
The technician Mahua Majumdar, help me so much I'm not into computers etc, but was guided through the process, and I'm very happy with all the help i was given thank you.
Spent a very long time trying to solve a problem. It was not a fault on the computer after all. Very long- suffering and polite service.
I was very please with the service I received today, looking forward to working on the PC. Thank you for your prompt service to my issue.
Tip for consumers:
Well worth the money
The tech did a wonderful job cleaning up my computer and help speed it up. I appreciate all his help and his professionalism. Thank you again.
Guruaid consistently corrects whatever problems I bring to them. I would be lost on my computer without them!
Tip for consumers:
Sign up today , so when you have a tough problem ..help will be a phone call away!
My issues were fixed and computer cleaned in excellent shape. Cant thank Guru Aid and my technician enough!
First class service, professional and courteous to the nth degree. I am happy to be with your service..
Cannot say enough of the job WELL DONE by the tech this evening. Fast and effeciant (SP?). Wish I could use him every time. THANKS
Tip for consumers:
Great company.
Very professional, and fast, very satisfied and solved my problems. Would recommend to anyone having problems. Will use them again for sure!
Very helpful and solved the problem polite and friendly, i am a pensioner with a limited technical understanding they were very patient
The service was stellar and the chat on line was professional and hospitable i will use these guys again they know what they are doing!
This was a very pleasant experience. The tech was very helpful and did a great job fixing my computer. It is working great now. I, am very pleased.
Every time I have an issue no matter how small or how large they always solve the issue very professionally. They have a great team
Tip for consumers:
They are best that I have had
The service was excellent and they resolved all my problems. However, the only negative thing was the wait time for the technician to be online.
Service was great. Everyone was polite and helpful and the tech worked hard at fixing all the issues on my computer.
I was given very good service. I had to leave once but the work continued and was done to my satisfaction
I have found GuruAid a very reliable, respectful company to have for your tech. Support. I have used them since 2011 and I will continue using them.
My experience with GuruAid was very great, the tech was very helpful and kind. I'm so glad that i choose GuruAid to assist me with my problems..
Technicians were helpful and you don't have to be on the phone and computer for them to help you out.
They are prompt and helpful. They cleaned up my computer and have been available for issues that I have had.
Gain trust and grow your business with customer reviews.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
