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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
Always a pleasure to call these people. Very helpful. Polite. And very good at there job. Ive always been satisfied at the end of a call
This group of techs did a wonderful job for us for three years. We renewed our contract with them for another three years.
Tip for consumers:
keep a record of your problems for future referrence
It was nice being with you and i love this site it get the work dont for you i recommend the site to any one who need it
Tip for consumers:
take it it works
Tech was very courteous and proficient in dealing with the issue for which I call today I am very satisfied with the results.
Amazing Customer service, friendly, helpful and informative! The rep was very nice and helpful! No complaints!
I like Guruaid, it is easy and convenient to use. It just takes as much time to fix at home as it would to drive somewhere to get it fixed.
My problem was fixed when asked, had no problem contacting Guru. Technician was courteous and helpful.
I find the service of guruaid & the service is very quick, the technician who worked on my computer were polite & resolved my issue
Sagar and the rest of guys are great and polite. They know what they are doing. Keep running smooth.
Tip for consumers:
do not let other bad reviews clog your mind .these guys are good top of the game. something wrong with those people.i never have a problem. helped me for two years now.thanks guys
Service was great but I was not informed about the phone number change, I had to go on the web site to find the new number.
Guruaid appears to have fixed the problem I was having. I like and appreciate the service guruaid provides.
I think the service is easy to use, i am happy with the service, the technician was very helpful to resolve my issue
Very good service and good customer service, happy with the service. Thank you guruaid. Thanks for the technical support for my computer
I was very satisfied with my service; technician was very patient and thoughtful. I will tell my friends about guruaid.
The service performed was excellent. The technician worked quickly to resolve the installation issues and the performance of the computer.
I was very impressed with the customer service and speed of resolution of the problem. Every one was very polite and efficient
I am very happy with the help and service I received. You have been very helpful
And I appreciate it very much.
Tip for consumers:
I would recommend it to anyone
My service today was excellent and completed quickly and expertly. I highly recommend my technician and GuruAid!
Regarding: Case No.CA1510-*******
Ruchir
Dear Supervior / Manager
Regarding Mr Ruchir,
He was very Professionail. Best very helpful. Need more People Like mr Ruchir Could not Ask for more, i have no Words to praise him. VeryThankful to him. I would alway like him to Help me In near Future
Need to contact me Please Feel free to@ *******951
Jyoti Laghari
I think the service is good & it is quick & efficient, the technician was good & resolved the issue quickly so i am happy with the service
I was completely satisfied with the service of guruaid technical support. And the technical support team was great & i am happy with the service
I have been with Guruaid for the past 12 months and have been, more than satisfied with the service.
Tip for consumers:
Have no worries about the service
Mahua Majumdar was very helpful. My computer is running more efficiently and has more memory. Thank you!
Yatin Dalvi... I was a little skeptical of getting this fixed but my freezing has stopped so I am a satisfied customer once again.
Tip for consumers:
I would recommend Yatin Dalvi who took his time and helped me with a problem I had for over a month. Thank you, Yatin Dalvi Scott
Gain trust and grow your business with customer reviews.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
