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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
Great service.If you need help these guys are the ones to turn to
The technicial help I received from Bishwaycet Bose was very good and efficient
However I did not like the constant pressure to renew my contract
Very Good service. I'm glad for the support and advice to others to come and try it out.
I want to thank my tech tonight. He did a very good job in a very timely manner.
Don't hesitate to use guruaid. THE TECHNICIANS ARE VERY HELPFUL AND WORK HARD TO RESOLVE ANY ISSUES THAT YOU MIGHT HAVE VERY POLITE AND HELPFUL.
I appreciate the help of the techicians Sammeer Vairat and Kumal Pawar in resolving a month long problem. I should of saught their help sooner.
Tip for consumers:
Experiment on your own, but own up to the fact your not guru's
i am very impressed with the service ,and the prompt advice given.
Wonderful service every time I call, wonderful people to work with. Thanks
Doing good in every steps when working in my computer and laptop
I appreciate the helpful and respectful way the technicians interacted with me.
All my issues were resolved at this session, you have been very helpful. Thank you very much.
Tip for consumers:
I would recommend this service to anyone needing help with their issues.
My technician was responsive and professional. He solved all my problems quickly.
Tech support was very professional and completed work in very good time.
A serious problem taken seriously and resolved with great patience and professionalism
Tip for consumers:
Be patient. Some problems are not as simple as they seem and some are not as complex as they first appear
I am so impressed with the help I get. Just wish I was as smart. Thank you
Very helpful with problems working with PC's online. Polite and professional.
Stan
Company does very well with working with customers and fixes the issues that people come up with
Excellent Service I was a very very frustrated customer but the agent was able to quickly solve the problem! OUTSTANDING!
The tech was great and efficient and very courteous. A good investment in time and money.
My experience was very good I was able to get the help and service I needed.
Great get things done. I was very happy. Thank you very much. Have a great day.
Thank You very much. This was a great clean up. The best every. Thank you again..
Gain trust and grow your business with customer reviews.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
