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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
ServIce was everything I needed. Tech was very attentive to my needs. Understood what I was talking about. Solved my problems so that I could get back to work.
I have used Guruaid for a few years now. The service is excellent and convenient. There is no waiting for a technician to come to the house. It's a good service for the money.
I have found my request thoroughly satisfactory & informative. It has been a pleasure to have spoken with your representative Mahua Majumdar
Thank you for your expertise and patience
David Walker
Rude phishing scammers. I was looking to speed my computer up but that was not the case. The first person who I spoke to did not even seem to care and told me to stop "prank calling" and hung up. I called back and was repeatedly was put on hold for 20 minutes while he 'spoke' to his technician. The phone eventually got disconnected. I finally, got to talk to someone who I explained my situation to told me that it was no problem to fix. When I gave him my name he ended up going through his computer and told me files no files matched my name and repeatedly told me I would to repay the $200 plus bucks. I told him that I was not going to repay for some of fix I could eventually do myself, he eventually said he would diagnose my computer and help me find my receipt on my email. He got remote access control, but I just logged off my computer as I could not be bothered with him contradicting and yelling at me all the time. Eventually, I had a local technician look at my computer and it turned out that he found corrupt files placed in my computer from the day GuruAid looked at it from somewhere overseas in India. Never use these rude, phishing, con artists.
Tip for consumers:
Do NOT USE
BEST COMPUTER TECH. SERVICE EVER RECEIVED.
MY COMPUTER WENT CRAZY OVERNIGHT. THIS MORNING I COULD NOT READ THE DISK DRIVES, COULD NOT RECORD ON THE DRIVES OR DVD'S--NOTHING SEEMED TO WORK. I COULDN'T EVEN GET INTO THE RESET MODE! AFTER TRYING TO USE MY COMPUTER ALL MORNING I CALLED GURUAID AFTER ABOUT AN HOUR MY COMPUTER IS WORKING AGAIN.
Guruaid diagnosed my problem quickly and professionally and resolved all my issues to my satisfaction. Technician Rajesh was very polite, patient and answered all my questions.
I am really happy with the service of guruaid, the technicians were good & i am satisfied with them. The advisors are good & polite whenever they talk with me
I am very happy to be a customer of GuruAid. They always do a great job fixing my computer problems, I highly recommend them to anyone seeking a good computer troubleshooting firm. David Goedeke
I have always had excellent service with GuruAid. All tech's I have worked with have been able to help me with all my computer issues. Thank you to all.
I needed to have my computer cleaned and updated. Sachin Gawali was my technician and he performed every service I did ask him to do with great success. I am very pleased with his work. Thank you.
I just want to say if your having trouble with your computer you should get in touch with guruaid-- they are the best you will find. They keep working till your issuse is fixed. Thank You, Mary
Thanks you very much for your service. It was very complete and functional. Your service was very easy and your technician was very good to work with and very personable.
I appreciate your service.
I thought the service was very thorough. And the techs were very helpful. And personable. I was impressed with their knowledge and appreciated their help.
I thank the gurus that fixed my problems and especially Fahed. Very courteous and full explanations were received. Also some helpful comments were made. Thanks Avast and Fahed. Ken Butler
Tip for consumers:
If they (gurus) are all like Fahed you will be well safisified.
The service i got today was top class the telephone manner was excellent and so helpfull i will recommend this service to my friends thanks for all you have done
Tip for consumers:
be patient and listen it will all come clear well worth it
I was 100% please with Guruaid services As always... I Will use ''em forever. I Recommended to every one who's havin issues with their Computers (etc.)
Tip for consumers:
They are the Best!
Eagesh: did a great job in helping me solve my problem. He literally took hours and was very patient with me and thorough. I am very pleased with his help.
Tip for consumers:
I did have a little trouble getting someone to answer to begin with - I was put on hold, but once I was responded to it went well.
GuruAid is a wonderful tech company with very pleasant and knowledgeable employees!
I've never had a problem with my computer that they couldn't resolve. Very Pleased!
These guys are f***king brilliant. They spent 7 hours helping me today. Great value for money. The friendliest people and very professional at their work.
It was awesome working with Guruaid. They were wonderful patient and resolved all the issues that i had. Need to appreciate Rajesh who helped me. An absolute 5 stars for these guys.
From beginning to end my representatives were polite, efficient, professional, and effective. I highly recommend Guruaid.com. Amit Pawar was the same.
When I was having my computer cleaned and updated like MacAfee told me to do with my windows, I called Guruaid and Pralhad Jadhav was the one who Worked on my Computer. He did a Wonderful Job! They are Very Nice! And There Is No Way You Can Go Wrong Signing Up With Guruaid to Fix Your Computers Laptops, Desk Tops Or Any Other Kind!
Tip for consumers:
Go To Guruaid And You Will Be Thank Full !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Eagesh was the most professional and knowledgeable person that I have worked with, ever.
He will have a referral from my corporation, (Care First Corporation) any time.
Thanks very much, Eagesh,
Daniel T Veza, CEO
Care First Corporation
Temecula, CA *******
Tip for consumers:
GuruAid is my only choice!
Mahua was very helpful, she was to the point for what I ask her to do, she cleaned up problems on face book and etc. Thanks for your help and patience with me.
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Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
