GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
I always get very reliable help from Guraid. This session and other sessions have always resolved my problems to my satisfaction.
Tip for consumers:
Call after 10p or on the weekend to get the fastest service
Eagesh: I'm very please with the service I was offer again. Like always you do a great job Thank You again
I have no complaints in fact I was well pleased. My pc is running well after tune. All personell were courteous.
Very excellant. Balaji Iyengar is a wonderful help and you are very fortunate to have him working for your company
SAJID SHAIKH was extremely helpfunl. He managed to fix the speed of the computer and also managed to reassure me t the computer was not compromised.
Thanks,
Carmen Cypher
Tip for consumers:
sajid shaikh helped me understand the working of the computer. he explained what he was doing so that I could comprehend.
Guruaid has done execellent job forme and fixed my problems in a very professional way
Mausami nath had done good job for me
Dhaval SHah, is very professional, I've called guruaid several times and they have helped me greatly with my pc. Very happy I have guruaid.
The service was great and very helpfull and know what they were doing i wound suggest you try them you glad you did. George
Tip for consumers:
as they try it and you will fine they are great.
The service and the technician as far as I can see, has done a great job. I would recommend the work to every one that I know. Thanks Phillip Iman
Tip for consumers:
try it out you will be glad you did
Mr Kanagara was well experienced in assisting me with a problem i had in facebook, he corrected pretty fast and i was really impressed with him...
Nilesh was very helpful in figuring out our problem. And apparently it was operator error on our part.
I am always completely satisified with Guruaid whenever I have a problem with my computer... which is frequent.
Very good support from the team, very well mannered and very curtious people i have worked with for the last two years.
I have called many times and have been given great help and I couldn't ask for nicer people. I am very happy that I got your number
Always available! Fixed my sound with out having to leave my house. Great service and costumer service.
Thank you very much for your sevices. Your technician was very professional and prompt with my issues.
All my question and problems are quickly corrected and i am happy with the speed of the answers and you guys are very helpfull.
GuruAid has the best IT people I have ever worked with. They are the GREATEST.
Martin Casey
Accounting Control
Palatine. IL
GuruAid has helped me with my computer issue on more than one occasion. Tushar has helped me today. Great job!
The response i have have had from the company and staff has been very very good polite and proficient well worth the money
Ken Critchlow
Terrible thought that I was pranking them. It was ridiculous that I had to deal with this crap, don't use this service.
Prashant partake
I have recommended this service to several people. The experience of the technicians is outstanding. The service is available 24/7.
Tip for consumers:
The value to me because of the work I do is important.
Sajid shaikh very professional and helpful. I could follow his work. All seems very well. I am very satisfied.
I have been very satisfied with the service I have received from Bishwajeet Bose today. He has been very helpful and patient with me.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.