GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
I called and sought and you came to my rescue. Fixed to my satisfaction.
Tip for consumers:
Just do as they say. Don't try to beat the system
Very satisfied with the service, Very knowledgeable of the program
Balaji done a good job on my computer and he is nice to talk to.
Guru aid provides patient service and solves problems. Santosh is a courteous and efficient contact
Got my system working perectly! Use them once a month min to check my computer
Great service. System performance greatly improve. Thanks to the Guru team!
Good service excellent results solves all problems worth the price.
Very helpful to install norton security and clean up my computer
I had a virus issue; Guru aid took care of it; they were great service
Guruaid technician did a great job and all of problems seemed to be fixed.
Will resolve problem, but takes forever. Make sure you have plenty of time.
D is a wonderful tool, the technicians are great. I appreciate your help.
Tip for consumers:
Everyone should use this aid.
I have just used GuruAid again and all issues were resolved to my satisfaction
The staff was very helpful in fixing my computer, their great!
Guru Aid never fails when it comes to cleaning up computer issues. They always do great work.
The service was most pleasant and professional. My issues were taken care in a timely manner.
My issues were all addressed. Took a while but the result is fine
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.