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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
I have only been a client for about a week. We are still resolving some issues with the computer and access speed but so far everyone has been very helpful
Jayarani biswas
They were extremely helpful as they always had been with resolving my computer problems and i would recommend them to anyone having software issues! SAJID SHAIKH is the person who was a great help to me and would ask for him by name.
I appreciated the work that Sajid Shaikh for me. He was very patient with me and knows exactly what he's doing. He definitely deserves 5 stars.
Thank you.
Marcia
Tip for consumers:
It is very worthwhile to get.
I have used Guruaid.com for two years and always found them helpful and courteous. The technician today seemed even better that usual. I have nothing but good to say.
Solved my problem and went the extra mile by changing the hated Windows 8 layout to Classic. Really impressed with: professionalism, courtesy, skill and patience with a semi-skilled luddite!
The Technicians are really kind and make sure that they have done everything they could, they always ask anything if needed and don't ever go through your files or anything important unless they have permission, I would recommend using GuruAid if you have any difficulty with your Laptop, computer, etc.
Tip for consumers:
I would ALWAYS recommend getting the 1 year plan with GuruAid, you don't have to pay to get your laptop fixed for a whole year, just call them up and they get the job done within an hour or less.
My name is joe ive been using guruaid for some time now and im very happy with them. They take care of 2 cpu s and i highly reccamend them too friends and family
GuruAid is a very excellent company to take all your computer to. I'm so glad to have them working on the problems I have had because I know that they will fix the problem in timely fashion
Tec's are very courteous and knowledgable and patient. They keep working with the problem until it is resolved to my satisfaction. I appreciate that all very much
I can't tell you how fast Vineet Sethi fix all my computer problems and so fast. This was one heck of a tech. When I call GURU AID I know all will be fixed in record time. Everyone who owns a computer should have access to GURU AID. Thanks all of you!
Guruaid, provides professional and prompt consulting services, thank you again. I have been using Guruaid for 2 years now, and it is a business must for me Bernard
I had a problem with popups on my laptop. Guruaid technician Milan Prasad fixed the problem right away. My computer is now working much faster. Thanks
Tip for consumers:
Give it a try. It worked for me!
Everytime I have an issue, they are there for me 24-7 with problem solving skills everytime that put everyting back to normal. Great work, great company.
The performance of this technician was absolutely remarkable. I am very happy with the work that this tech and his company do for people like myself. It it worth it to have this access.
Thank you
Tip for consumers:
do not hesitate.
Bought a new computer and McAfee would not load rang guru aid thinking it was connected to McAfee -they said problem would not be fixed under computer warranty but they would fix it for a price.
They did fix it but I declined the further annual fee
3 week later my computer is unusable - files have been encrypted with virus which can only be removed if money is paid
Coincidence - I think not
BE WARE
The tecks are very good. They gave me a1 service and took off junk and cluter to get the best perfomance out of my computer. I got to see what they were doing, they explained what they were doing and they cared best commuicating i had. It was avery good experience.
Tip for consumers:
i was trying to install Mcaffe and i had too muck junk it would not install properly.the tecks showed me all the junk and installed my Mcafee i bought from the store.Very good help,Mcafee tecks are great
You must contact Guru Aid and they will then contact you. NEVER give any information over the phone from someone stating they are from Guru Aid. That is a SCAM. They will NEVER call you unless you contact them first.
To begin with, the help I am receiving from Mausami Nath is exemplary. However, ultimately I would like this problem fixed finally. Hopefully, this will be the case today. Thank you.
Had a lot of internet issues and they have been solved. Then a phone app for dialing was down and tech did not stop till it was fixed. Thanks, good work
Tip for consumers:
notheing
I have used Guruaid on several occasions and each time I have been satisfied with the finished product. My problems recently were handled by Vishal Pillai to my complete satisfaction. Thanks
Terrible I thought I was phoning Microsoft for a 6 pounds a month subscription but the guy was trying to charge me 300 pounds: I put the phone down and he phoned me back saying ok give me 80pounds don't phone them scams
Very impressed with the expertise of Rajesh Kanaguraj and his knowledge of computers. He did what I definitely could not do. Really appreciate his response.
I found GuruAid very helpful... I was concerned about being scammed... this is a legitimate company... they resolved my issues... they were courteous and professional
Brilliant. Will definitely make referrals. Very very patient and efficient, will definitely keep coming back. SOLVED ALL POP UPS, VIRUSES AND EVEN ADVISED ME ON HOW TO AVOID PROBLEMS. GURU AID IS DEFINITELY THE BEST
Tip for consumers:
ITS NOT A FRAUD, ITS FOR REAL. PAYMENT SECURITY IS SAFE. U ARE IN GOOD HANDS
Guruaid are great! Always very polite and helpful. They take all the time necessary to resolve any problems you have. Great service and great value. Highly recommended.
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Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
