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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
Sachin is a great asset to your business He is very knowledgeable and takes a customer as the only one he has to take care He did a great job and explained what he was doing as he went through the computer Thank you for caring and putting the best techs on your working pay roll Lona
All issues were resolved in professional manor. Did not have to leave my home. Took less time to do it this way than to take it in! I have used my membership several times... and no additional fees!
Tip for consumers:
Enjoy it!
I have been having troubles witht he memory in my old computer. The techs at GuruAid were able to find and fix teh problem all while I watched it happen on the screen. Would I recommend them-ABSOLUTELY I would.
My experience with the Guruaid tech have always resulted in excellent, professional service.
Everyone is very polite and they fix my problems all the time. The know what they are doing.
I was having a major problem with installing Norton 360 so called guruaid. It took them a while cause my computer was a mess but thankfully it ds doing better now!
I have just had my monthly clean up of my computer, and I could not be happier with the service. It is quick and efficient. Thank you guruaid.
Kathy Iliopoulos.
Tip for consumers:
don't hesitate.
Prashant Partake was professional and experienced in his working on my PC. I have called multiple times and GuruAid has always been able to resolve the issues.
Tip for consumers:
Calling them is worth the time and the small monetary contribution
I love GuruAid they have helped me out so many times and the out come is by far the best experience. To know your computer is up and running is always such a relief. Thank you GuruAid
Guruaid is great as you do all you updates at home and no having to carry your phone or computer somewhere and wait in line. All tech were patient and very easy to understand in there instructions.
Tip for consumers:
Cheaper than a $100 each trip, they will check your divices every 3 months.
Just call and there you go with your updates.
I appreciate very much having Guru Aid to be able to call when I need help with my computer. You are always so kind and friendly and willing to help and for this I'm thankful. God Bless
My computer was running slow and they were able to quickly identify the problem and solve it within a timely manner. I would recommend Guruaid to my friends and family
Guru aid always resolves whatever issue(s) we are having with our computer, very professionally, and in a fairly timely manner. They are very patient, and kind!
Guruaid has been a great help to me with my issues; it may take a long time but they get the job done! Yatin Dalvi was very patient and helpful. I recommend this service.
Nilesh Sawant did an awesome job of cleaning, troubleshooting and tuning my desk top computer. GuruAid reps are very attentive and thorough. I highly recommend their services.
Lalit kept me in the loop throughout the whole process of addressing the issues on my computer. I am very satisfied with his work. Lailit did an excellent job.
They were very helpful and were patient with my lack of pc knowledge. They explained every step and asked permission where aproppate. I never felt rushed to do something.
Vijay Sahane is a very knowledgeable technician, very thorough and polite. I have always had excellent service when I call for a cleanup or an issue to be resolved.
Nilesh Sawant did a super job getting my computer up to par while sitting in my home. Thank you very much for your service. I will not hesitate recommending GuruAid to my colleagues. Again thanks!
Tip for consumers:
You will not go wrong with GuruAid's service rendered!
I had Guru do a clean-up of my home computer. It did take a long time, but that is due to my slow internet speed. Everything is now working to my satisfaction. Thanks.
GuruAid has given me the support and satisfaction of knowing my computer is in great hands. They al took the necessary steps in providing me with the support information required for future concerns.
Service from your company has always been great! And is well worth the money I spent for the service.
Thank you for someone who finally fixes the computer when I screw it up.
I was very pleased with GuruAid. I called them and they did just what needed to be done, and the technician was very polite. A little pushy on the subject of upgrading, though.
Today Yatin Dalvi fixed all the problems we were having with our pc. He was truly amazing. The subscription for remote control access is well worth the money.
Tip for consumers:
fantastic. well worth the money.
Mahua Majumdar was very patient and worked really hard on everything with my computer. I strongly suggest doing guruaid.com if you want help with your computer viruses etc.
I like having your service for when i call they are patient (for i am not the most computer literate). The problem is resolved in quick manner of time and it easy and conveince to deal with
Gain trust and grow your business with customer reviews.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
