GuruAid

I became aware of Guruaid when I contacted the helpline for McAfee after a supposedly automatic renewal of McAfee software went wrong. Guruaid gave prompt and excellent support by sorting it out (albeit for a fee!). It seems to be an excellent support service for those who are not boffins. Time will tell over the coming weeks, but it has started well...

I contacted GuruAid again today. Yesterday they did a great job of clearing up a lot of junk and unwanted and dangerous things on my system. They cleared it up nicely. Today, I called because I had a problem with a check printing program I just purchased. They took care of that also. Love GuruAid. Have been with them for several years. Highly recommend them to anyone with a computer or IPad and is not too electronic savvy.

I have had an awesome experience today, in regarding the help with my computer and printer! I have recommended this service to a couple of friends! The patients is remarkable!
Thank you again for all time put in for me!

Today I had to call GuruAid for assistance with issues i've been having with my computer. As always, the people I spoke with are extremely professional, eager to help, and can quickly get issues solved. I want to say a special thanks to Fayed for helping me today. He attended to each and every issue I called in for, and then asked if there was anything else he could do for me. GuruAid is a super company, which I would highly recommend.

We are so happy to have taken another contract everyone that worked with us today was extremely knowledgeable my wife is going to try every thing today if she has any problems she will call back. Also everyone was polite.

I have been a customer of GuruAid since my house was struck by lightning earlier this year and I had to get all new equipment. I would recommend them to anyone. Their technicians are excellent, responsive, easy to communicate with, do their jobs efficiently while explaining what they are doing. I am very happy to be a GuruAid customer.

I found these guys very helpful and very patient with my and spent a whole day "servicing" my computer. I paid a year's subscription in August but forgot to ask them for remote access in September.

I have this morning sent my phone number and details to them for help as my computer keeps freezing so I will update this later to let you know if they have contacted me to uphold their end of the contract.

I just renewed for 3 years for $399.99 and I am happy to do it. I can call these experts as much as I want ( they encourage me to call every 30 days) and they keep my computer in tip top shape. Their services are comprehensive and include my printer and scanner. I have subscribed to them for 7 years. Worth every penny. I even have Costco concierge service on my newest computer but I purchased Guru Aid anyway because their service is better and on point. I have read negative reviews about GuruAid but that has not been my experience with them at all.

I can't praise GuRu Aid enough. I have never been less than pleased with the service, and the agents are so understanding of my lack of knowledge of the computer. Always thorough & don't leave 'til I'm satisfied. I give them 5 stars.

I have recommended GuruAid to others who may not know how to take care of problems on their computers. They may already have contacted GuruAid for assistance.

It just seems to take so long to get through a session sometimes, but it must be what it takes to correct the problems as on this session-it was over 3 hours. Sorry, but it is very tiring

I have gone to GuruAid on several occasions for maintenance/clean up and have been quite pleased with the help I have received from their technicians. They are most patient(I am not computer savvy) in working with me and are very amiable during the process. At this time, I do not hesitate to recommend them.

Sandy

I would recommend their services highly. They are complete from start to finish. They do not rush and completely finish the issue that you call about. Every technician that I have spoken to has been knowledgeable, courteous and very problem solving. Thank you all at GuruAid.

Guru Aid has the best technical support and services. No matter what the problem, they can fix it. My technician, Raja Ramaswamy, did a superb job cleaning up my computer and helping me fix my printer problems. I salute them as the best in their field.

As I am a senior with limited skills I am frequently in need of help. They have corrected a couple of problems for me and have got me "up and running" on both occasions.

The cost seemed high but I would not know how to compare "apples" to apples" to what I receive.

Time wise it has been lengthy but that could be part on my end since the terminology is GREEK to me.

Excellent service. All the reps are very, very patient and helpful. What I especially like is the follow-up. Once the chat is finished, they don't just disappear, but call back in a few days to see how things are going. Great customer service in a time when that is not so common.

Again, I'm very grateful & pleased with the professionalism of the individual working for Guruaid who worked diligently and I may say with great patience to resolve the problems that I had with my computer. The problem was self generated when I opened a specific email that I questioned, however, I opened it anyway. I'm happy to say that originally I opted for a two (2) year plan. Now in retrospect I should have taken a three (3) year plan. Having said that I'm seriously considering taking the third year. As an organization they have been very pleasant to work within resolving my problems.

This is the Finest service that I have found in the computer world, Very professional and extremely devoted to doing only the Best for thier customers! They rate more than 5 stars They should get a 10!

Needless to say I have entered into a world I don; t know enough about to prompt my computer to install windows 10. However, through the expertise of the technicians at guruaid.com I have my equipment back in working order. I plan on continuing to call the techs when needed and will continue with the service if so I can keep my equipment clean and serviced.

You have been a life saver. Wish I had a little of your know how. Technology is not my thing. I am 70 years old; I rather play in the garden. However, I still need the computer. I am thankful for people like you. Keep up the good work. God bless.

The service was 100%. The people are very friendly and took there time to explain everything in great detail. The tech who helped me was very helpful. I am not a computer person and they made me feel at ease. I would recommend them anytime.

As hopeless as I am with computers, it was with great relief and satisfaction that I was able to put my trust in the capable hands of someone like Rakesh who pleasantly and effortlessly guided me through the nightmarish task of putting right my new laptop. Top notch!

Guru Aid technician (Raja Ramaswamy) was contacted by myself with a couple of quite serious computer problems. He has resolved both which were both complicated to my full satisfaction. As previously when I have used Guru Aid I found this company excellent to deal with.

This company serves its customers well keeping their pcs, laptops and smart devices running at their best. They go above and beyond all expectations cleaning junk files and malware with remote access, while you watch them work. I highly recommend this service to anyone interested in getting technical help with the least amount of wait time and frustration.