GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
I WAS VERY PLEASE WITH THE WORK PREFORMED ON MY COMPUTER BY GURUAID IT WAS DONE IN A VERY PROFESSIONAL MANNER WITH EXCEPTIONAL STAFF.
THANK YOU
I am very satisfied and would recommend Guruaid to my friends and anyone who asks...
I feared I had been hacked and am much relieved after their very kind help.
Prashanth Shetty was a great help, he explain step by step was he was doing. He resolve my issue. Thank you PRASHANTH for your patience.
Prashant partake. Great and SUPER Service from th technician with excellent expected results!... Ted Daligdig III
Tip for consumers:
This is an excellent service tohave!
Prashanth Shetty took care of of my problem and did a great job. Thank you for all your help
The work that has been done by GURUAID has been excelent every time i have needed them. Highly recomend them.
Once again guru aid has come to my rescue no fuss no problem to much great people best money spent
Guruaid is awesome to have they are very polite and very good at what they do well worth the money
I received the help I needed in a respectful and timely manner. Thank you.
Excellent service all very patient and understanding for someone not very up on computers
The tech was super fast, All issues resolved, The best in my mind! Jay
I am very pleased with the patience and knowledge the employees have at GuruAid.
This look great and looks like it done good and so far im happy
Tip for consumers:
this is great and i know they do get back to you and so far im happy with them
Did take a while but the computer was sorted and he was very helpful
All issues which have been identified were and are resolved expeditiously and with professionalism.
I wasn't sure anyone could solve this problem, but Guruaid solved it no problem. Great job.
Thank you for your patience I am very pleased with the work you did today Vincet.
This is a fraudulant company that wants to get into your computer remotely to access information.
The help I received was very helpful and the techs. Took time to answer all question for me. THANKS FOR THE HELP RATE THEM A 5 STAR...
I want to thankyou for your patience and service I will return hopefully in one month for check up.
Again well done, all issues fixed and I am back up and running!
Excellent Service and resolved all my issues immediately. Very happy with the service
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.