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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
Tip for consumers:
Keep in mind about the offers that can sometimes let u off the hook for an alternative reasoning for the price.
Guruaid has been very helpful in resolving my problem would recommend them to you
Your people are very helpful they really know about computers
Tip for consumers:
don't be nervous
Guruaid always solves my problems, efficiently and promptly.
Today I got out of the virus attacks!
It was frustrating and time consuming but Guru Aid solved my pop up add problem.
It is great to have someone who can fix problems on computer
I have found this service very helpful in setting up my new computer and dealing with problems.
Very helpful in spite of my technical knowledge and language understanding!
Service is patient & polite. I hope it will correct the problem.
GuruAid go out of their way to make sure your computer is working at its best. Very helpful staff.
Guruaid is great. They are always there to assist you with your problems and get a remedy quickly.
I'm very happy as always for having Guruaid, they take good care of me.
Good quick service to be recommended for sure, problems resolved in no time, 5 stars!
If you have any difficulty resolving an issue, this is the place to go.
Would highly recommend, they are of great help and sorted my problem very quickly.
Outstanding service and patience. Issues resolved. Recommended! (Raja Ramaswamy)
This is a wonderful service and would recommend it to anyone. So many thanks
He did super and fixed the problem. I am very satisfied with his work.
Gain trust and grow your business with customer reviews.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
