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GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service, and computer problems. GuruAid ranks 4th among Tech Support sites.
I have used Guru Aid for several months now. They do an excellent job assisting me and fixing my computer when it is slow or has any type of problems. I would be happy to recommend them to anyone that needs help with their computers. They are also very courteous and patient.
I thought I was calling ESET. After letting them have remote access and paying $110, I am finding the next day that a lot of the clean up they said they had done, they did not. They were able to fix my problem with my security, however, I was told it would take 40 minutes and it took over 8 hrs. I actually had to call them back because the tech left me hanging on remote for a long time without doing anything. Once he started working on it again he was finished very quickly. Don't know if I got him in trouble and he skipped over things or what. I even missed a planned event with my Grandchildren because he had told me I needed to stay by the computer. Would not use them again. I could have done most of what he did.
Its been more than three months I am having Guru Aid Services. I really love their professional attire. Most importantly I like their 24/7 round the clock service. I am taking Guru aid services for my office and home computer.
I have been a user of the Guruaid service for the past 2 years. They are a fantastic service that gives professional service to resolve all issues with my pc. I would recommend them to anyone as they give excellent value for money and peace of mind when issues arise. They carry out corrective action to resolution with full satisfaction of the client.
The representative were knowledgable, patient, and explained every step in details. They resolved problems on me and my spouse PC. We are pleased and won't hesitate to consult them in the future regarding matters concerning our computers.
Tip for consumers:
They will resolve your problems or refer you to other sources as deemed necessary.
Pamela R
In answer to your question, I have no knowledge that they are a scam organisation, and have only used them that once. Frankly I'm not game to use them again, as I fear some other problem will arise.
I had a very helpful session today, which addressed issues satisfactorily in both my laptops. Service was courteous and speedy, and I felt my concerns were taken seriously and addressed with complete competence. I'd recommend GuruAid
Guruaid is the best thing that could happen to my computer. The staff is very knowledgeable and patient over the 2 days it took to clean up my system ( cause it was that messed up) they are total pros at what they do. I recommend them on all my computer needs. They took from 15 mb of free space on my hard disk to 395 GB of free space (wow)
I have been very pleased with the services from Guru Aid. All the technicians are very professional, courteous and have knowledge of what needs to be performed on your computer. I would recommend their services to anyone who needs to have their computer for overall tune up or clean up, etc. They are trust worthy as well, good people to work with.
Guruaid has helped me out of several tight spots with my computer and printer, both. Having an HP printer and a Dell computer may be the problem, but the technician was tenacious in finding a solution. I contacted Dell who told me it was a problem with the printer (without checking, of course), but b While it took 4 1/2 hours to complete the fix, I was able to work on other things while he did what needed to be done.
I am very impressed with GuruAid, the gentleman I fist spoke with was so kind and patient with me.
My Technician has helped me from the start, asking questions about what I needed.
My computer will be running faster now.
Many thanks for the assistance
Tip for consumers:
I totally recommend this Website
The technicians are very courteous and knowledgable. Will recommend guruaid to anyone looking for help. Well worth the cost! I have no complaints in fact I was well pleased. My pc is running well after tune.
I have just finished a session with GuruAid. My service tech was Padmaker Sable. He was quick and efficient and did GREAT job of cleaning-up my computer. It is working much faster now. Thank you padmaker.
I find it is good when you are running a business with 'tight' overheads to be able to have a resource available to toubleshoot problems.
In the market place there is not a service like yours available - that operates 24 hours a day - 7 days per week.
It is important if you have deadlines to meet that systems do not let you down.
This were GuruAid comes in.
Many thanks
Alan garnett
Lavesh was absolutely wonderful! It took a while but I was on with him the whole time and he got my computer working splendidly! Only 11 months old but had problems. He also told me how to maintain it clean. Wonderful Tech and service.
Tip for consumers:
I had no shipping so NA great service
Could not be happier with the service I have received from GuruAid, each time I have called with a number of problems. They have assisted me every time. They are a pleasure to work with and I would recommend them to anyone who has a computer or other device. Thank you for all you do!
I would like to thank mohammad sohail... for his patience and understanding... he was very tolerant since I not the best with computers. I will be recommending this site to all my friends and family... and am sure I will be doing business with this firm for a very long time... thanks again for all your support... and happy new year...
Guru Aid was a great help in solving issues I had with my computer. It was time well spent to ensure efficient operations of my device. Thank You for the services that was rendered today. Keep up the great work in helping other like to helped me. Thanks again and I'm glad you in-formed me of information I didnt know about on my computer!
I had a wonderful experience with Fahed Sayed, the technician who helped me through a horrible experience. Suffice to say, solving computer issues is not my strength. But working with a thoughtful, imaginative and thorough professional like him made a bad situation palatable.
If you ever have a problem, I hope you're lucky enough to find a professional like Fahed Sayed to help you solve it.
I'm very happy and grateful!
Tip for consumers:
Do yourself a favor, work with GuruAid.
From the time that I first was introduced in the staff at Guru.com time I found them to be courteous, knowledgeable, and friend. Prior to coming to Guru I had experienced a computer problem with around 30 days without success. As a result of using Guru each of my computer issue has been addressed.
Jayarani biswas
I have used GuruAid for the last year to fix my mistakes on my computer. I have found them to be extremely professional and helpful. My computer is fixed in a short time and they assist me with anything I ask of them. I have learned a lot from them. They will do more to help your computer than other companies will. I think they are the best around!
I have used Guru Aid for several years now and each time the technicians do what I ask to resolve a problem and more if they find something I need to know about. I would highly recommend them for your IT team - they are all you need to finish your business in a timely fashion. Mr. Fshekha was great to work with and made sure i understood what he was doing. Again, with the details, they are "experts" in their field.
Sanjay Gupta - You have fixed my problem with my e-mail in a very excellent manner and several other problems I did not know I had. I will be calling for a check-up more often. Thanks for all the expert help. I will recommend you to my friends.
Prompt and courteous service. Problem solved and I was assured if it was not to my satisfaction or any other problems occurred, they would be glad to help. I am so happy to have this service as I am not computer literate and need the expertise and advice of GuruAid representatives. Thank you for this service.
This is a great service. They understood my problem and they went right to work on. I must say with excellent results. You all are true professionals. I recommend Guruaid to all that need service to their computers.
My initial use of GuruAid has appeared to resolve a vexing problem concerning my attempts to remove AVG from my windows 8.1 pc. The techs were very skilled and quick to understand and fix the problems at hand.
Gain trust and grow your business with customer reviews.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Headquartered in Branford, Connecticut, GuruAid is a division of Lester Inc, incorporated in 1981 in the U.S.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
