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Gymboree has a rating of 1.6 stars from 116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gymboree most frequently mention customer service, credit card, and business days problems. Gymboree ranks 301st among Baby sites.
My little miss always looks so cute in this clothing line. It's not that expensive. We've purchased items in size newborn to 3T thus far. I'm not usually into some of the themed clothing Gymboree offers, but every once in a while I find something oh so cute.
The package has never arrived. I contacted their customer service, was told to contact my financial institution. Cute clothes but still not worth the headache dealing with my bank during dispute process.
Gymboree is a HUGE SCAM and I will NEVER ORDER FROM THEIR WEBSITE AGAIN! I ordered $250 worth of Christmas gifts on Black Friday. Shipping was very cheap and through FedEx. Usually companies that ship with FedEx pre-pay any customs and duties but Gymboree TRANSFERS DUTIES TO THE CUSTOMER and DOUBLE CHARGES SHIPPING. ALL of the fees associated with your package will get charged AGAIN when you pick it up.
On $250 worth of clothes the fees to pick it up were $109! But it gets worse. I refused the shipment, no way I'm paying $350 for $250 of stuff, and Gymboree DID NOT REFUND MY MONEY.
They took back the merchandise AND ROBBED ME OF $250! This company is a bunch of disgusting lowlife THEIVES and I will NEVER EVER SHOP THERE AGAIN.
Since their CSR's suddenly stopped understanding and speaking English, I can only assume this company that used to have high quality products and representatives decided to stupidly outsource their call center and website order fulfillment. Canada customs told me the charges were so high because they're no longer shipping from California. I've only had duties and shipping this high when I ordered from an Asian country... my guess is they moved the whole operation to India or someplace and expected nobody to notice.
Disgusting, theiving, ILLEGAL behavior!
I am wondering if Ill ever get my order from Gymboree, it has been weeks and I cannot seem to get any customer service assistance.
I cant check my order status - after i pay and money taken my order disappear, no customer service. Never try again
Kids dress collection is superb specially for girls, very cute dress and colors. New design and models, they have special collection for ladies too.
I love the quality and ordering online. Pic in awhile there are availability issues but overall I'm a returning customer over and over and over
Never receive my online order and terrible customer service asking me to go to the bank! How is the bank related to the missing package!
The worst experience ever with and on-line order. The package was lost between UPS and USPS. The company do not secure shipment.
I cancelled my order for which I got cancellation confirmation email also after cancelling the order and it says "Your order has been cancelled". 10 hours later I got another email which says "Your order has shipped" I called customer service and Rep. Told me that its not cancelled and even its not in the system records that I spoke to someone for the cancellation.
I forwarded that cancellation confirmation email 4 times and spoke to 4 different customer care Reps. But none of them was able to see my emails. How surprised or shocking it is. I was getting replies(which were not relevant to my concerns at all) for those emails from these people:
1)Angel
Gymboree Customer Care
www.gymboree.com
*******932
2)Mary Ann
Gymboree Customer Care
www.gymboree.com
*******932
3)Cris
Gymboree Customer Care
www.gymboree.com
*******932
But replies were so different from what I was asking.
Unfortunately I am stuck and this order is FORCEFULLY SENT TO ME BY GYMBOREE.
AND the first customer care representative told me that if in any case she is unable to cancel my order I can refuse to recieve it and Gymboree will get the package back. After this process I will get all my money back.
But the Last rep Keran told me that If I refuse the package I will not anything back neither the package not the money. Gymboree is MISGUIDING ITS CUSTOMERS.
What if with the incorrect information I refuse to take the package and I loose package and my money both. Who will be responsible for that.
They sent the order to the wrong address, customer service did nothing, and in the end they took my money and I didnt get my order.
Gymboree is my favorite store for baby clothing! They're adorable! Love!
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Gymboree kids clothing celebrates the joy of childhood. Shop our wide selection of high quality baby clothes, toddler clothing and kids apparel.
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