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Hairfinity has a rating of 4.3 stars from 48 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hairfinity most frequently mention shopping experience, customer service, and great results. Hairfinity ranks 19th among Vitamins & Supplements sites.
I've been taking these hair supplements for a while, and they've really improved my hair. They're easy to add to my routine, but the results can take some time. You need to be patient and stick with it. Just keep in mind, supplements alone won't do the trick, you need to maintain a solid hair care regimen.
I ordered 2 times Hairfinity products which are shipped from Netherlands (I'm in Germany). Both times the customer service team is unable to provide me with a tracking number (now 6 days since placing the order have past). The last time my order was even forgotten & I recieved the order 3 weeks later even though I've cancelled the order after 2 weeks. Pure chaos, unprofessional, frustrating & not worth it
I ordered 2 times Hairfinity products which are shipped from Netherlands (I'm in Germany). Both times the customer service team is unable to provide me with a tracking number (now 6 days since placing the order have past). The last time my order was even forgotten & I recieved the order 3 weeks later even though I've cancelled the order after 2 weeks. Pure chaos, unprofessional, frustrating & not worth it
I had a decent experience, but I've just recently begun to use the product, so I can't say much more at this time. In a few weeks, we'll know whether it worked or not. I appreciate it.
I made an order for two items. The delivery took a while. One was finally delivered in a flimsy grey bag the same size as the item(vitamin bottle). I tore it open and took the item out. The second Item did not come with it. I waited a few more days and then emailed asking where my second item is. I had logged on to try to track delivery and I kept getting a "404: This page could not be found". Clearly my mail was not read. I instead received a template response advising me to:
1) photo of the front of the box or package with the weight and order number visible
(2) photo of the actual product received inside of your box
(3) photo of the outside of the box and inside with products in it.
I have explained more than twice, there was no box. It came in a bag. Yet I have received the exact same template email. I have sent a photo of the vitamin bottle I received and at this point, I have gone past wanting the second item and just want a refund. This is a deliberate attempt to not meet their obligations and refusing to refund. I will have to treat this as fraud. They have not addressed my concerns about delivery, the fact I cannot track my delivery due to the consistent error message, they have made no attempts on their end to find out why only one item was sent out and if the other is en-route or not.
Tip for consumers:
Be very wary of this company.
I have never had more terrible customer service in my life! The vitamins are trash. All these reviews are fake. I experienced hair loss and acne. I ordered a four month supply, tried it for two weeks and sent all product back. (3 unopened bottles and one half used) I emailed the company when I sent it back with tracking and they said thank you we will refund when returned. I emailed again a week after it delivered and they told me to wait 14 business days. I waited well over and they told me they would not refund me because it was delivered a day after a month from the order date. So they one month policy is a lie. It's doesn't account for the shipping time to you and back. And it came ONE DAY LATE! I spent a hundred dollars and another 12 to ship and they refuse to refund me for my unused bottles. I have been contacting them via email and finally contacted the manager Giana who was EXTREMELY rude and disrespectful Yelling Over me. She kept saying do you know how many people call about the same issue. Well then fix it. Your a manager. This company is terrible and direspectful, greedy, liars and stealers. I work very hard for my money and they do not care about their costumers. DONT SUPPORT THIS COMPANY! The vitamins do not work and they don't deserve business.
This is my 2nd bottle of Hairfinity. No real results yet. I combine this with Hairfinity's Damage Defense and the Volume Builder.
Excelent produce, especial for my hair.
Was very dry Before.
Working very good for any class the hair.
Im very happy!
Thank you very much.
Tip for consumers:
Your hace the beat HAIRFINITY!
Excelent!
Products used:
Cosmetic
I am completely Satisfied with my order. My order arrived right on time. I hope hair infinity will help my hair grow.
Thank you to the staff of the site for the quick shipment of the order.The goods are intact. Well packed. Quickly delivered.
Great store! With a great selection and quality! Thanks to the staff for your service and for your work!
I have not used product I just started this week taking the hair of vitamins
So love this product makes my hair grow longer and thicker. I told my daughter frie
Everything about hairfinity apart from the products being shipping from abroad is 10/10
Great product,
I just started using this product for my edges
Hair growth in 30 days.I've been using this for a while now
It's working my hair is growing back I take them everyday
The process was amazing just started my healthy hair journey with love
My order came just as it stated I use the product before
Love the product n came early also it helps my hair grow more
Amazingly long and thick hair growth since the year 2017.
Zuerst war ich über den niedrigen Preis verlegen, aber nachdem ich meine Bestellung erhalten hatte, war ich von der Echtheit des Produkts überzeugt. Ich danke Ihnen für Ihre Einfachheit, Transparenz und Ihren hervorragenden Service.
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