Hair Vivi

I just received my first Hairvivi wig which is called "Victoria" within only one week and it is awesome! OMG! The pre-plucked hairline, pre-bleached knots, and the new fake scalp, everything is so natural and I'm so excited about this wig. And before ordering, I contacted their customer service, and they are so helpful and patient for all my questions, thanks for their great help! But there is a little problem on my wig, it has some short hair or fly-aways which is kind of annoying, but after using my wax stick and a hot comb, the problem disappears, so hope they will improve their wigs.

FRAUD! Trying to contact them to cancel an order (because I didn't know they were a China based company and the coronavirus is steady spreading) and have yet to get a response to multiple emails. The number on their website doesn't work. Do not waste your money

All the 5 stars was from the sellers not customers. I ordered 9 different wig and they are all rubbish synthetic and fake with no clip and the wig net was really bad. I even went to the extend of paying extra for thick hair but really disappointed. I emailed them straight away when I received the wig there was no reply to my email and no receipt in my order for me to be able to return the package back. My order number is D41ISD******* so please don't believe in their lies or else you will regret ordering from their website. They are actually deceiving people with real wig and sending the fake one. Very nasty people. Me given the company 1star is just because it the only way I could be able to write this review.

If I could rate zero stars I would. I ordered the Vivian wig March 15. They didn't contact be back for over a week, when they guarantee 48 hr shipping… Getting a bad feeling I ask for them to send a photo before shipping, the lace is atrocious… NOTHING like their advertisements. They then "issue a refund" and declare I must contact a third party I've never heard from, with no information to track my refund of almost 1000 dollars. These are horrible people with no morals.

I waited 2 months for delivery. It was not real hair. It is way to shiny. It is slipery, like holding a live trout. Tried to trim bangs and cut length like doll hair but worse. Very disappointed. I my opinion a scam. No receipt no return shipping papers. Save your money

Please don't buy this hair! It is not real hair. You can't flat iron. I tried to cut bangs in the hair and you know how when you cut barbies hair it just doesn't stay. I've cut bangs before and that was not it. The hair texture is like a Barbie. Fake fake! Not human hair. Please don't listen to these youtubers they are lying for this company. I should have listened to the girls with only a few subscribers. The scalp is horrible! It looks so fake and slides back. Lesson learned too much money wasted. Fake scalp method does not look like a scalp. If you want to be laughed at buy it.

I have purchased many wigs from different suppliers, but Hairvivi made me feel quite comfortable. I live in NY, and received my wig which is a deep curly wig called the Caribbean very quickly. When I opened the package, I felt surprised because it is almost the same as the photo and don't need to do some extra work to wear it. More than that, the lace and the fake scalp color melted perfectly with my skin tone and the style exactly match my complexion.
But I'm not fully satisfied with it because the smell from the wig is not good, so after contact with their customer service, they told me it is a normal situation because they need to use some products to maintain the permanent curl pattern and I have to wash and condition it so the smell will be lighter, hope it will work for me.
So overall, it is a quite pleasant purchase for me and I'd like to give a 4-star review to them and definitely will get another one from them.

Absolutely love this and just bought my second one. I am obsessed with this. I wore it straight out of the box and didn't have to do anything but cut the lace. Looked like it was coming out of my scalp, it was so perfect. For anyone hesitating, I would make the purchase. It came super fast and I can never buy anything else. Tried to go back to a regular lace front for a longer style and it just was not the same. Ended up just buying the 22" from here.

The fake scalp, stolen from Ms. Marie, is not done well by Hairvivi. The lace has very large and visible texture (holes). The knots are quite large and very visible. Delivery time was good.
The sad thing is that with Hairvivi's increased popularity, their quality has gone down. In person and in pictures with the units purchased in 2017, it is impossible to tell where my own hair line was and where the unit began. They've changed for the worse.
The fake scalp causes the units (I tried three times) to sit high. Cutting the fake scalp off reveals a cheap lace, with large, very discernable holes.
What used to be is no more. The units require a great deal of work, must be glued on to wear and look very "wiggy."
Today's Hairvivi is simply not good and surely not for convenience. They're high-maintenance wigs that require a lot of work just to get them to look okay and to hide a wiggy and dreadful-looking hairline.
Hard pass.

The workmanship is very very nice. It didn't take long for me to get the wig. It took about three weeks. The hair is beautiful. I would used their company again. It was a little expensive but I think it was worth the money I spent to get it.

I spent $500 on this wig 2 months ago and the hair was very thin and frizzy. I am not sure if it's real hair or not but o for my hair done at home and after 30 minutes outside the hair was all fizzy also plp can see the fake scalp. I emailed them to complain about it and the try to charge me $125 for delivery and to fix the wig they also told me to try to fix it myself so it would be cheaper. It was my second purchase from Haor vivi the first one was okay I paid $750 for it and the second one was a very disappointing. I end up fixing it my self and spent $100 the hair is still very frizzy and thin. And be careful they deleted my 2 bad reviews on the website

I bought a Hairvivi wig after doing what I thought was a ton of research. Shipping was fast and I was so excited to receive it in the mail. When I opened the box and looked at the wig, it was so awful and I felt so disappointed that it actually made me cry. The hair was shockingly thin, probably only about 120% density. The length was two inches shorter than what I ordered. The colour was completely different than what it looked like on their website and on the influencers they pay on social media. When I double checked that I ordered the right wig, I noticed from their shipping confirmation that the wig originated in China. I suspect that Hairvivi is scamming consumers and selling cheap wigs from places like Ali Express. I'm furious.

I purchased a wig from Hair ViVi recently for $354.00. The wig was put together poorly. The wig cap was bumpy and the hair was too thin. I also had uncomfortable ear pieces. Be aware before you order. What i saw on you tube was totally different.

I ordered a wig on July 30th. Today is August 10th and I have not received a confirmation email or anything. I find it extremely unprofessional that the company takes payment for the wig but does not send you an email or anything letting you know that they are working on your wig. I have emailed their customer service and sent Hairvivi a DM on instagram and have not heard anything. I'm starting to worry because I was planning to have this wig for an event on August 13th. At this point I want to cancel my order, but can not even do that. I know that Hairviv has really nice wigs because this is actually my second time ordering with them; however, this did not happen the first time I ordered.

First off, the hair on the wig was incredibly THIN so I decided to return it. I had doubt about ordering from their site, especially since their wigs cost over $400! But I decided to take the risk since they promise hassle-free returns at NO COST. Well a few weeks after returning the wig, I get a letter in the mail from FedEx stating that HairVIVI requested the charge be billed to my account! I AM FURIOUS! They say free returns but turn around, and get Fedex to bill you for the shipping costs to CHINA! I will never shop at HAIRVIVI again, they are a scam! I will make sure everyone knows about it too.

I recently purchased a Hair Vivi wig. The Hair Vivi website says- YOU CAN RETURN THEIR WIGS,.
"FAT LIE". I had been 2 times to Fedex and what Hair Vivi says is incorrect.
They know to ship anything to China is almost impossible. Hair Vivi just waits until you get tire of all the running around they tell you to do and give up. I had to apply for Export Agreement, I still can't ship the item.

What a joke!

SO, IF YOU ARE NOT 100% SURE THE WIG FROM HAIR VIVI WILL WORK FOR YOU,
DON'T WAIST YOUR MONEY. You won't be able to return it!

Hilda P.

ATTENTION: THIS HAIR IS NOT WORTH IT! ON HAIRVIVI.COM WEBSITE, THEY CLAIM THAT THE HAIR IS 100% VIRGIN HAIR! THIS IS A BOLDFACE LIE! I BLEACHED THE "NICOLE DARK BROWN" UNIT THREE TIMES AND THERE WERE STILL VERY BLACK STRANDS. I PULLED THEM OUT AND THEY WERE THICK DARK STRANDS, SIMILAR TO A SYNTHETIC FIBER... INTERESTING, RIGHT? I PAID NEARLY $400 FOR A BLENDED WIG? COME ON. HAIRVIVI IS LITERALLY ROBBING THEIR CUSTOMERS! ALL FOR WHAT? FOR MONEY? HOW DESPICABLE! IVE BEEN WEARING WEAVES, WIGS AND EXTENSIONS FOR YEARS! I KNOW 100% HUMAN HAIR FROM A HUMAN BLENDED WIG LIKE THE WIGS SOLD AT HAIRVIVI. DO NOT BUY! DO NOT WASTE YOUR MONEY!

They scammed me out of 630$ and insulted me as a transgender along with my light skin tone to which their lace IS NOT hd lace and they are falsely advertising that it is so it will NOT blend in with any skin tone as HD lace is supposed to, google it, they offered me 10$ refund for a 630$ wig because I'm transgender

I bought Two wigs Mia long 180 density and Nara symmetrical cut both were the worst wigs I ever seen the hairline was horrible lace wasn't HD and density 180 was not for Mia long when you send them pic to prove the products has multiple problems instead of excepting you are not happy and want your full refund they insist for to tamper with wig make excuses for how it came in a box and shipping has nothing to do with the pics I can show you and waiting on a response now on the pic I sent with my custom form receipt I pay almost $100 to ship back to return sender while receiving emails about how to fix wig on my head to hide defects, I paid a lot of money for each wig together cost me $682 and I had to take it a step further to make sure they are aware their products were shipped out and I will not be doing any fixing or tampering to cover anything on my head because this is absolutely not what I wanted and paid for if I don't hear from them bout what I emailed them about which was photo of proof it was sent back thru custom and how long will it take to refund my full amount back to my card. I feel like they want you to threaten them with lawyers and banks to get involved with this situation which can be handle a lot better with all the money there customers spend. No more excuse about how the business is lacking workers aren't efficient with work I want my full refund or else it will get into lawsuit which will cost them more then my refund

I waited a year to do my review so I can give people full context. I am a male, who is mixed race black/white, my hair is fine and is the 16inches, so I got the 16in. Unit. I do have thinner hair on top due to radiation exposure and made this purchase while I save for the hair transplant.

Now, I want to say that it is great out of the box, for those who like more volume you can certainly wear it from the box, the perimeter is pre-plucked and to me was very realistic, and the framing of the hairline is very natural, it is a tiny bit reddish tint on the cappuccino last from tinting, so I'm gonna try the lighter one, I wish it was transparent lace. I am fortunate to have a roommate that works in a salon, so they put layers in it and "took some weight out" as he says lol: volume-wise. So it became very natural. I plucked the heck out of the part lol although it looked good from the start, I will say being new I over-plucked the sides so I'm buying a new one.

The unit had no smell and minimum shedding and I use the Tresemme Keratin Smooth Shampoo/Conditioner and flat iron spray. It does swell a little in humidity like human hair and it looks like a fresh blow-out, with little tangles from the nape when sweating, but not too crazy. I get hella compliments and they think it's mine. You can wear it glueless for sure, as I did a lot. Im a sweater so here in NYC in the summer I use the Ebin Active and do 3 spray-on layers and it's good all day.

Sorry, my review is so long. The photo in the salon is my hair before braiding and then the unit after cutting/layering and taking some bulk out, the others are me with it on.

I want to start off by saying, I was beyond skeptical of my purchase and took weeks, if not months before deciding to make a purchase from an online store. This is an investment that I did not take likely.

Before reviewing my Afrolista 13x6 lace-front, I wanted to wear it for a few weeks and have the chance to wash it a couple of times to see how it would hold up. I've had textured lace-fronts before, they are my favorite. However, they tend to snag and shed like crazy, so they don't last very long and they are challenging to maintain. And because of the density of the hair (this totally surprised me), I expected that I would have a hard time managing it - combing & brushing. Truthfully, I have not had that experience with this lace-front. It has shed VERY little in the 3 weeks I've had it, which is indicative of quality workmanship. It has shed so little that I actually cut out a few strands and burned them to confirm that it was actually human hair and not synthetic. It's human hair.

Secondly, after washing it a total of 2 times so far, it hasn't (a) tangled and become unmanageable, and (b) changed texture after washing. The texture has remained consistent, and I continue to brush and comb it with ease with no snagging or loss of hair.

I chose the mocha lace color and it matches and blends into my skin tone pretty well. Be warned though, there is a chemical smell when you first unwrap your new purchase, which is off-putting. I'm assuming the smell is a remnant of the texturizing process. This smell has pretty much disappeared after 2 washes and conditioning and I think it will be totally gone once I get that 3rd wash in. Overall, I'm happy with my purchase and will definitionally make another purchase in the near future.

On May 31,2022, I purchased the Ciara wig on Hairvivi.com. When I received the wig, I noticed the hair was very thin at the ends and the lace was over bleached. Since the quality of the hair was nice, I decided to exchange the item. BIG Mistake! The return and exchange process is incredibly long and strenuous. First you have to email customer service, which is old school. ( I don't understand why they don't streamline the whole return and exchange process). Also, they are solely based in China, so you have to wait almost 15 days for your package to get clear from a 10 day sanitation period due to the lockdowns. It would take you almost a month to get an exchange or refund. That is not practical. Especially at these prices. On July 11,2022, I received my exchange wig and the hairline was completely unplucked and the wig cap was too small. It was smaller than original wig that was sent to me. I believe that this company is providing higher quality wigs to their sponsored influencers while giving some customers lower quality wigs. I had to return the wig again on July 14,2022 for a refund. I had a trip coming up and now I am stuck styling my own hair. This company may provide decent wigs, but It is a painful process if you have an issue that needs to be corrected. They would have better customer service if they had a warehouse based in the US. Since they don't, customers who have issues with their orders are more likely to have a poor customer service experience. FYI I'm still waiting on my refund and it is 7/26/22. They need to improve their return and exchange operations if they want to retain customers.