• Hanes

Hanes

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Overview

Hanes has a rating of 1.4 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hanes most frequently mention customer service, and new ones problems. Hanes ranks 125th among Underwear sites.

  • Service
    17
  • Value
    22
  • Shipping
    13
  • Returns
    8
  • Quality
    19
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
17
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How would you rate Hanes?
Top Positive Review

“They definitely don't make these socks like they used to!”

Leonard N.
5/4/23

The new Hanes socks are cheaply made. Definitely very thin, you can literally see right through them. I'm give this 12 pack of socks away to the community center. Will NEVER waste my money on Hanes again!

Top Critical Review

“Enshittified Underwear Experience”

Æda L.
7/9/24

Ive had these two styles of hanes underwear for 4-10 years. What i recieved after ordering is absolute garbage. The seams are trash and the fabric is getting holes my old underwear took 4y to get in 3 washes. The stitching around the legs is horrible and the elastic chafes and rashes meaning i spent $30 for some shop rags. The waistband is cheaper as well and is already worn out with minimal use. Buy another brand.

Reviews (102)

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customer service (27)
Thumbnail of user geneb224
California
1 review
0 helpful votes
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June 16th, 2021

THE TITLE TELLS THE STORY. I HAVE SEEN GROSS COMMERCIALS BUT THIS IS ONE THAT I HAVE USED THE PRODUCT BUT NO MORE.

Service
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About the business

Welcome to the official Twitter account of HanesBrands. We are a worldwide, socially responsible maker of underwear, intimate apparel and activewear.

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