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Hardaddy has a rating of 3.3 stars from 196 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardaddy most frequently mention customer service, high quality, and affordable prices. Hardaddy ranks 232nd among Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
52,033 reviews
The products are of very high quality and affordable prices, and they have very innovative styles. It's a good website where you can easily order and the visuals are very nice. I would also like to thank you for your interest in customer service.
I ordered two shirts for my husband and myself for a theme party we were going to attend. First, I never got any sort of confirmation of the order but they definitely charged me. I ordered three weeks in advance of the party. When I finally got shipping confirmation it was for one and two weeks AFTER the party! One shirt arrived the day after the party. The other arrived a week after the party and it was DEFECTIVE! The sleeve was folded up and sewn to itself. I had already gotten two different shirts. My husband wanted to keep his but mine needed to be returned. There is NO contact info whatsoever on their site. NO email. NO phone number. I followed the return directions on the packing slip and those didn't work. Broken link. I finally went back to the shipping email and did the return that way. It said I'd hear from them within 48 hours. It's been over a week and NOTHING! I have been screwed out of the cost of the shirt. I will NEVER order from them again.
Excellent online store, here you can always find high-quality and stylish clothes at reasonable prices, thank you)))
A wide selection of stylish and high quality clothes at affordable prices, there is everything you need, ordering is easy, delivery is fast
I recommend this store, excellent quality clothes at affordable prices, excellent service, easy to use website
Excellent high quality clothing store, good selection, excellent service. Delivery was on time and as agreed
I ordered 5 shirts. I checked the sizing chart and ordered accordingly. They were all too small.
They reached out to me and made it right.
Products used:
None
We love them and the price was extremely reasonable! They're always quick to get us the products and have excellent customer service.
Always fun! I adore shopping here. I loved window-shopping. Lovely modest dresses. Despite my first purchase here this week! It's a must-try.
They changed the shipping address and said ti was delivered. Don't trust hardaddy.They won't fix the problem
Beautiful store with great selection, high quality beautiful stylish clothes, excellent customer service, website ok
Satisfied Customer! Another quick turnaround on a quality product. Love your customer service! Top Notch!
The quality is super! Great service! I'm just happy! Thanks a lot again for the prompt delivery. I will buy again
I liked the website, it is very easy to use, it's easy to find and choose the thing you want, place an order. By the way, delivery is fast as for me
Excellent clothing store of good quality at reasonable prices, I also want to note the good service in this store
I want to thank the staff of this store for the excellent attitude towards customers and help, the clothes that I ordered are of very good quality
I ordered one clothes for my boyfriend as a gift for his birthday and he really likes it like he always wearing it
Excellent product and I especially liked that you gave detailed and accurate measurements to make the process easy and the end result perfect!
In principle, not bad things, the quality is very good, everything is beautiful and stylish, I will order more
Delivery by the way is very fast
I like the service in this online store, everything is at the highest level, the price matches the quality, the clothes are stylish and beautiful
Excellent service, good attitude to customers, I recommend this store, the quality is good, delivery is fast
Great Value! Our order was processed and delivered very quickly, and the items are very good quality.
I like the clothes here, they always fit me perfectly, and even in size, I really like the quality, super comfortable clothes
Nice store, great customer service, all questions are answered, the website is very easy to use, ordering is easy and delivery is very fast
Very low end, I will never buy from them again! If you want to return it you have to pay to ship it back to China.
Tip for consumers:
Don't do it, you will be disappointed
Products used:
Shirts and shorts and a hat
Hi Wayne,
We understand your thoughts. Our products are shipped from our fulfillment center in China so the address for returning products is also the return warehouse in China.
We really want to solve your request. If you are willing, please provide your order number so that we can help.
Hardaddy
Very easy process. My orders came very quickly. I was informed throughout the process and I am pleased with my product.
Gain trust and grow your business with customer reviews.
Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?
We always ship orders based on the addresses customers provided and it's been written in the order conrfirmation email. You may double check that and contact our customer service if it's wrong.
If you have questions about your order, please contact us by email at service@hardaddy.com or by 24/7 chat online.
Stay safe and have a good day!