- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Hardaddy has a rating of 3.3 stars from 196 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardaddy most frequently mention customer service, high quality, and affordable prices. Hardaddy ranks 232nd among Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
52,033 reviews
The products are of very high quality and affordable prices, and they have very innovative styles. It's a good website where you can easily order and the visuals are very nice. I would also like to thank you for your interest in customer service.
I ordered two shirts for my husband and myself for a theme party we were going to attend. First, I never got any sort of confirmation of the order but they definitely charged me. I ordered three weeks in advance of the party. When I finally got shipping confirmation it was for one and two weeks AFTER the party! One shirt arrived the day after the party. The other arrived a week after the party and it was DEFECTIVE! The sleeve was folded up and sewn to itself. I had already gotten two different shirts. My husband wanted to keep his but mine needed to be returned. There is NO contact info whatsoever on their site. NO email. NO phone number. I followed the return directions on the packing slip and those didn't work. Broken link. I finally went back to the shipping email and did the return that way. It said I'd hear from them within 48 hours. It's been over a week and NOTHING! I have been screwed out of the cost of the shirt. I will NEVER order from them again.
You're Simply the Best! My opinion about your company can be summed up in four words; you're simply the best.
The website is very easy to use, easy to place an order and pay, delivery is fast, quality is good, corresponds to the price
I liked the customer service, the staff is very polite and lovely, the quality is very good and the prices are affordable
Super fast turnaround. Beautiful work, exactly as shown, great value and delivered quickly. No need to look elsewhere!
Good attitude to customers, excellent quality of clothes, affordable prices and generally a large selection
I recommend
I recommend this store for shopping, there is always excellent quality and stylish things at very affordable prices
In this store you can find anything, a large selection of quality and stylish things, I am happy with my purchases
I only had a minor problem with checking out using my paypal account. But delivery was smooth and received the complete package.
Fantastic quality and fits beautifully. Great customer care too. The website, once you input your measurements is easy to use.
Exactly how on picture! It's so surprising, I didn't expect that. Thank you for your honest and clear company policy.
Great store if you are looking for good quality items at super affordable prices i liked the website very simple and easy to checkout
The best I have ever bought. Reasonable prices I know what I pay for, cause quality really very good, I was surprised when get my order
Thnx
I was really easy to use. I would recommend it to anybody. I like the fact that I can get tickets sent to me I mean online. Great site yes yrd
No room for a promised 15% discount. Customer Service fix it.
Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by applying discount.
Regarding the promo code, users need to enter the code number before checkout and click "APPLY" to activate the code.
Regarding how to apply a coupon, please refer to this link: https://hardaddy.com/information/q-a. There is an area "Enter or select coupon code" at the shopping bag confirming web-page on your right side above "Proceed to checkout"
Would you mind to share us more details like which coupon code you’d like to apply? We'd like to confirm if this coupon code is eligible for your order and offer a suitable solution for you. We've sent an email to you today about your issue. Looking forward to your reply.
Your feedback is very important to us. We'll forward your sincere feedback to our team to optimize our feature for discount applications.
If you need additional assistance, please feel free to contact us by email at service@hardaddy.com. We will reply to you within 24 hours.
Best regard,
Ashley
HARDADDY
Saw add on Instagram. Never received order. Only got a BOT. Order "destroyed by Post Office" Offered 30% in rewards WTF? TOTAL RIP OFF
Tip for consumers:
All complaint links are deadends. Communications are with BOTS
Products used:
None Products never delivered.
Dear customer,
We apologize for the inconvenience and frustration that you have experienced with your order. We take all feedback seriously and would like to address your concerns.
We recommend that you send us an email with your order number so we can track the status of your shipment. Based on the information you mentioned, we guess that the address you provided may be wrong or some of the information is missing, resulting in the undeliverable package.
We understand how disappointing this must be for you, and we want to make things right. You can reach our CS team at service@hardaddy.com. Our team is available 24/7 to assist you with any issues you may encounter.
Best regards,
Jules
HARDADDY
Good selection, good prices, good feedback everything was veeeery goooood, I really satisfied with my purchases from your store
De bonnes choses, la qualité est juste super cool, je suis très content de l'achat, livraison rapide, prix wow
I did have a issue with a coupon but customer service dept solve it
I did have a issue with a coupon I recieved by text. Customer service contacted 3 times to solve the problem with a refund of 10% cash offer
Great shirts
I RECEIVED A TEXT INDICATING A COUPON FOR FREE SHIPPING. WHEN I PLACED MY ORDER IT WOULD NOT ACCEPT THE COUPON. I COMPLAINED TO SOMEONE ON YOUR CHAT LINE BUT NO ONE RESPONDED TO MY COMPLAINT. THE SHIPPING CHARGES WERE $9.80
* Hardaddy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
What a whimsical and festive shirt for Turkey Day.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the coupon code.
Please note that an single order can only enjoy one promotion code. Since this order has applied coupon of 12% off, the other code is no longer valid. Hope for your understanding.
If you want to change to a larger percentage off code, please click on Change to delete the current code, put in the new code and click on Apply.
Our representative has sent an email to you discussing about a better solution, please check your inbox and spambox and reply to us by email. Your patience and understanding is highly appreciated.
If you need additional assistance, please feel free to contact us by chat or by email at service@hardaddy.com. We will reply to you within 24 hours.
Best regard,
Louisa
HARDADDY
They have an excellent selection and prices are great. Great service and prompt delivery!
Recommend
Order received and I will be placing another one asap! Great clothing items
Great customer service team
I saw the collection while browsing Facebook
They looked nice from the pictures
I've ordered from here and have yet to receive any products or notification
* Hardaddy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Gain trust and grow your business with customer reviews.
Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?
For your information: if you order a shirt, it will need 1 day of processing time and then 7 days of shipping time. Therefore, you can expect to receive it in 7 business days.
If you have questions about your order, please contact us by email at service@hardaddy.com or by 24/7 chat online.
Stay safe and have a good day!