Harry's has a rating of 2.8 stars from 2,923 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Harry's most frequently mention new blades, gillette fusion, and poor quality problems. Harry's ranks 1st among Shaving sites.
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Have been shaving with Harry's razors for several years now. Always a positive experience from the quality of blades, Shave cream, shampoos and body's washes. Excellent customer service as well. Highly recommend Harry's products!
About 1 month ago I received an offer from HARRY'S offering me a razor blade and shave cream for $5.00. I paid/ordered the promotion. This morning I woke up and checked my bank as I always do, and saw a debit for $24.00 and when I dug a bit deeper I see that HARRY'S had placed me on "Auto-Ship" and that the payment was in process. I don't even know what HARRY'S is Auto-Shipping me. Please know that I did not sign up for anything other than the $5.00 promotion. I sent HARRY'S an email this morning but so far in vein -- no answer. The razor's shave was just OK, not great. A product that I would not repurchase. Now after the unwanted "Auto-Ship" issue I will NEVER buy a HARRY'S product again!
About 1 month ago I received an offer from HARRY'S offering me a razor blade and shave cream for $5.00. I paid/ordered the promotion. This morning I woke up and checked my bank as I always do, and saw a debit for $24.00 and when I dug a bit deeper I see that HARRY'S had placed me on "Auto-Ship" and that the payment was in process. I don't even know what HARRY'S is Auto-Shipping me. Please know that I did not sign up for anything other than the $5.00 promotion. I sent HARRY'S an email this morning but so far in vein -- no answer. The razor's shave was just OK, not great. A product that I would not repurchase. Now after the unwanted "Auto-Ship" issue I will NEVER buy a HARRY'S product again!
Products used:
Not sure. The unauthorized/unwanted Auto-Shipment has not yet arrived
Love the soaps, shave cream and razor! Keep up the good work in this hair abatement quest! Been using Harry products for about 2 years and am expanding my product usage every 6 months or so. Sample pack would really solidly my interests!
Have been shaving with Harry's razors for several years now. Always a positive experience from the quality of blades, Shave cream, shampoos and body's washes. Excellent customer service as well. Highly recommend Harry's products!
We have been customers for about a year and have never been disappointed. We had one issue and it was resolved immediately with no fuss or problems. They have excellent customer service and even email to ensure you received your package is perfect condition. I would highly recommend giving them a shot. I use their razors too and they last me forever. My husband shaves daily and the supple lasts about 3 months. Thank yiu Harry's team!
I jumped into the Harry's branding approach early on because I was weary of expensive blades that I'd bought for 40 years as they give me progressively fewer and fewer shaves. I've never looked back. Plus, the unique handles who has orange for Cleveland Browns fans? And body wash fragrances! Now, I surprise shampoo? Perfect!
It is so nice to have on-hand sharp razor blades that last a long time compared to store-bought blades.
Also, their other products are of high quality and you should try them just to see if they meet your needs.
I buy everything I can from these good folks: shaving gell, SPF skin care, two-in-one shampoo (smells good yet masculine); shower soap (three varieties). Products have safe ingredients and shipping is fast.
Ordering from Harry's is easy and straightforward. My orders arrive quickly. There's never a shipping error or issue. The blades ARE the sharpest I've ever used. I've been shaving my face since 1964. Except for a couple of years during the Peace and Love late 60's. But that's another story. Harry, you rock!
Harry's razors are well crafted, serve for many shaved, and incorporate an ingenious single blade for reaching inaccessible places (like under the nostrils). Shaving gel produces rich lather from a small amount of gel. Great products, well packaged.
Blades always seem sharp and remain so for an adequate no of shaves. Better value than Gillette was and I haven't compared since starting with Harry's. I don't do much online shopping, but it is convenient. Harry's gives me notice of coming shipments and is very responsive when I choose to re-schedule the shipments.
I am a lifetime reluctant shaver. Never learned to enjoy the process. Harry's products make this chore much easier, and I am enjoying pampering myself as I have not before. Good products which actually smell good and work! Nothing in the 8-10 or so orders I have placed has disappointed me, and the facial wash is outstanding. Shaving is a bit less tedious, now, thanks to these fine products.
Could not be more disappointed, but I guess it should have been expected. When anything costs so little, you get what you pay for.
Marketing is the only thing this company has going for it, because its products are literally trash.
Severe laceration to chin has taken many months to heal. Left a significant permanent scar on my face. I filed an insurance claim which they denied of course. Will seek further action. Inferior and dangerous product. Hoping to contact attorney general.
Its been said here by many, dull blades, my face is a train wreck for using them had to stop and throw them away. Just awful, their trendy ads show up everywhere, they are good at that, the blades not worth a dime.
Thanks for giving us a try, Anthony. Sorry to hear about your experience with our blades. We’ll be sure to give your feedback to our product development team.
I just dumped all of my Harry's gear into the trash. Good riddance. Even with a new blade, dragging it across my not-very-heavy beard was an ordeal, almost painful. Meanwhile a Gillette Mach-something starts out quite comfortable and stays that way for several shaves. Harry's prices and subscription plan were quite seductive. It's too bad the product is so poor.
Razors delivered to my house that shaves my face. It's not like you reinvented anything or discovered a cure. The product is good and your marketing fabulous. But come on... there just razors, that I can now by at Target. Do even save money with mail order anymore.
As other reviewers have mentioned, I felt duped by the "17-day-trial." The 2 week part was never clear to me. You sign up and pick a 5 month interval, and I'm 99% it said the next box would ship five months from the trial, not 17 days from the trail. I had added some face cream I wanted to try that broke my skin out. Long story short, I missed a confirmation e-mail and got charged another $30 for a bunch of product I won't use. Customer service was unapologetic / unhelpful. I'm sticking with DSC.
Very disappointed in these clumsy razors... they don't contour well on chin and other outer edges, and the single trimming blade is angled poorly so cuts below my nose when trying to trip top of moustache area. The savings are not worth the bleeding, I'm going back to Fusion.
Much better quality and less expensive than store-bought national brands. Flexible delivery schedule. Only negative is the ability to buy only what you need, like just the shaving foam/gel, instead of gel & razors every time.
Thanks for your feedback, Evan! We can help you modify your Shave Plan to send you only our Foaming Shave Gel, if you prefer. Give us a call at 1-888-212-6855, we're here to help!
So, like so many others I sought an alternative to expensive multi-blade razors. Having seen many of the $1 shave club ads as well as at least as many for Harry's, I made the decision to give it a try. I took the big plunge and ordered the best kit with 16 replaceable razor heads. Shipping was quick and problem free. My face and beard hated me. The shaving gel and the aftershave gel were both great. However, the razors were dull. I've pulled hair from my face for over 3 months. I'm glad they are all gone, finally! If the blades are improved to the sharpness of Gillette Fusion then I'd go back. I liked the price much better but one can only endure so much abuse. Stay away!
I was going to give Harry's razors a second chance after buying into a set months ago and nearly running out. I figured after so many complaints, Harry would have fixed the auto-break installed into the razor head and started manufacturing sharp razors instead of the chain saws I received.
Fortunately for me, Harry decided to administer the coup de grace by pulling one of the oldest marketing ploys since P. T. Barnum started his circus...
A set of 8 was advertised for $16.00 along with a coupon for $5.00 off. At checkout the payment read $16.00 before applying the coupon. When I entered the coupon code instead of the price decreasing to $11.00 it shot up to $21.00 then down to $16.00 again. That low-down trick took the cake for me.
Bottom Line: RUN, don't walk from Harry's Razors. There's a reason why they're cheaper than Gillette. Same reason you can get Hoverboards and Galaxy 7's at firestorm prices nowadays.
Most of our coupon codes are for a free Post Shave Balm that is given when you sign up for a Free Trial, instead of $5 off. So you might have had the wrong code. Nevertheless, we're really sorry for your experience, Max. Contact our team directly at help@harrys.com or 888-212-6855 for any other questions or concerns.
I ordered four sets on line during my visit to USA last August and used a set personally; rest I gifted to my friends across India. My experience has been awful as material quality is very poor as also design of the razor blades with its rubberised support isn't conceived well.
With the result, none of these can be used. I have taken some pictures and will send you separately thru email.
Ashok Suri, New Delhi, India
By the time I pay shipping and foreign exchange, these blades price themselves out of the market. $24.00 for 8 blades is $3.00 each. This may be my last order as I see no advantage in your value proposition.
We’re working really hard to make things better for our customers up north, Norman. Exchange rates can make some purchases very difficult for our Canadian customers. As a young company, we haven't quite yet found the right answer to this issue but we continue to keep it top of mind, while also exploring ways to lower the cost of shipping to Canada in the future. And in the meantime, you may want to consider having some friends or neighbors go in on an order with you - sharing the shipping cost can really help! We'll definitely pass this feedback along to our team.
Like many - I was taken in by the slick marketing and promise of saving £££ on my shaving. The product is AWFUL.
The shave is not close enough at all. Still have stubble after shaving which you cant remove. Cant shave under bottom lip or under nose due to poor blade angles. Terrible! Same goes for Bold King.
Does a pretty good job of shaving, but both my wife and I have cut ourselves multiple times with the trimming blade when just shaving (not trimming). It is just poorly designed and will bite you at some point. Hopefully they can redesign them. I cant believe it got past Quality Assurance tho.
If you haven't already, please inform our CX team about this! They can get you taken care of at help@harrys.com.
Shaving is evolving. Never buy overpriced razors again. Get Harry's German engineered blades and shaving cream online for a fair price.
We're sorry for the confusion, Tom. When ordering our Starter Set, you also sign up for a recurring Subscription, based on how often you shave. We try to make that pretty clear at check out - before the order is placed. It's also within the email confirmation that is sent to you immediately after your order has been placed.
We answer our emails within the order they were received, so we thank you for your patience in advance. We'll be happy to get you taken care of. Again, our email is help@harrys.com. Thank you.
All the best,
The Harry's Customer Experience Team