I normally shave with a Mach 3 and Kiss My Face Moisture Shave lotion. The Harry's starter kit arrived in the mail, and opening the box proved a pleasant aesthetic experience. The packaging and design are certainly easy on the eyes, and just looking at the contents of the box put me in a positive frame of mind to try them out.
After a nice hot shower I settled in in front of the mirror to shave. I thought I'd use the included Harry's shaving gel for the full Harry's experience. As soon as I put it on the chemical fragrance reminded me why I don't normally use that kind of shaving gel. I also thought that to really evaluate the blade I should use the same shaving lotion I normally use, but I forged ahead with the Harry's gel anyway. The Harry's shaving cartridge has 5 blades, which seems silly to me, but if it gets the job done for less than I spend on Mach 3 cartridges, I can put up with silly.
Shaving around my upper lip worked well, but along my jaw, up by my cheek bones, and particularly down on my neck I had a hard time finding the right angle at which to hold the handle to put the blades in proper contact with my face. It seemed like the moisture strip and rubber bumper protruded and kept the blades from making contact with my skin at most angles. By the end my neck was simultaneously bloody AND prickly. There were also patches of whiskers under my jaw. Even though my neck was raw and irritated, I broke out my usual shaving gear and cleaned up after the Harry's shave.
It could be that I would find the sweet spot with the Harry's shaver if I stuck with it, but I don't see any reason to do that. I might go back to the Harry's shaver when my current pack of Mach 3 blades run out, but I see no reason so subject my skin to another ordeal unnecessarily.
BTW, I'm 47 years old. I'm not new to shaving.
Update 13 Feb 2016
The day I posted this review I also posted a link to it to Twitter and tagged Harry's. I got the following response:
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Sorry to hear that. It can in fact take a few shaves to get used to the system, though, so hopefully future shaves show improvement.
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That was just under a month ago. I've continued to use the Harry's razor. I'm still on my first blade cartridge, and the shaves have gotten better over time. I like the feel of the handle better than I like the Mach 3 I was using before. The Harry's shave isn't revolutionary or anything, but it has grown on me over time, so I'm changing the review from 2 to 3 stars.
Always arrives on time, EASY ORDERING.shaving,skin and shower products are awesome.Harrys makes it easy.
THIS IS THE VERY FIRST RAZOR THAT I'VE NEVER CUT MYSELF WITH THE ONES THAT YOU FIND IN THE DRUG STORES CUT MY LEGS UP TWO PIECES LOVING IT
Absolutely love the products of this company love the customer service just the greatest company I think I have ever ordered from I gave up Gillette.
EXCELLENT PRODUCTS SON AND DAUGHTERS LOVE THEM, WE HAVE RECURRING ORDERS AND THEY ARE GREAT GIFTS AT REASONABLE PRIOCES
Four words: Great Shave, Great Service! And since you have to have 100 characters minimum: Great Shave, Great Service!
I was skeptical about ordering my shaving supplies (and eventually other mancare products) from an online merchant. I figured I would receive products that smell more like old man than those on the shelves of {instert retail pharmacy name, any]. I was tired of smelling like an old man - I know that's right. I wanted to smell like a dude in his late(r than he would like to admit) 30's. I just celebrated my first 39th birthday. I don't want to smell like it was my 79th. (No offense to old men who love their scents, but the barbasol of old simply won't do for me.) Harry's products all have an awesome scent to them, specially the soaps (I'm mad that the candles were all sold out by the time I saw them!)
I had a problem with a previous order (through no fault of harry's really, but they fixed it so fast I couldn't finish shaving my face!) I had ordered my future brother-in-law a harry's kit which included a metal handle that I wanted engraved. The holiday gift set that I chose didn't give the option to have the handle monogrammed, so I quickly emailed customer service to see if they could add it--they did, but by sending me a second handle with the monogram so I could just switch them out. I didn't have to $#*! and moan about it, I barely had to mention it, before Mr(s). Post(hu)man was knocking on the door. Awesome work, Katie! (I think that was the reps name.)
Finally, the quality of these products is far beyond what I have found on the aforementioned shelving systems of your local retail pharmacy. For example, the soaps have lasted 2-3 times longer than any I've found in the pharmacy, The razors are precision, and I mean PRECISION so I don't have to shave for a couple of days before I start to feel super stubbly, but they don't last quite as long as cheap steel, but they do a much better job. QUALITY OVER QUANTITY will always win my patronage. And see section one, on scents. No men of a more mature vintage smells on this dude celebrating his first 39th birthday.
Anyway, I hope that has convinced everyone to not only buy the shaving supplies, but the soaps, deodorants, hair products, etc -- you got to play to win.
Now, where did I put those reading glasses...
Love Every Product From Razors To The After Spray. The Shaving Cream Is Amazing! I Have No Need To Look Anywhere Else Because Harrys Just Works!
The only razor I've used since. Great products, great price. Will never go back. Thanks, Harry's.
Great shave. Customer service has not responded to a shave gell problem. I hope this improves
Hopefully we've responded to that email by now! Though the volume of emails can sometimes make us take longer to respond than we'd like, we generally try to answer all emails within 24-48 hours.
Answer: Great question, Tony! Blade lifespan will definitely vary a bit based on your particular hair type, shave schedule, and blade care habits. While there's no exact standard for how long a cartridge will last you, we find that the average person likes to replace blades every 6-8 shaves. The idea is that our blades are durable and will last a long time, at a great price.
Answer: The new blades are not as smooth as the old ones and you cannot buy the old ones anymore.
Answer: Absolutely! There are lots of women who use our razors so we'd definitely encourage you to give them a try.
Answer: I had a problem with that when I first got them and found out that I wasn't pusing them on the handle far enough. Also if you hold too close to the blade and choke up on the handle too much your fingers tend to push the blades off. When I held back further on the handles... no worries. Since I changed those two things, I don't have that problem.
Answer: Because when they changed the design of the blade by adding the trimmer, the blade lost its smooth shaving quality, life of the blade and no burn feeling. Now it burns after the shave, blade does not last that long and all you are left with is a cheap blade. If they bring back there 1st generation blades back, I will be the first one to buy them and give back my business to Harry's for LIFE!
Answer: Thanks for getting in touch about this, Patricia. If you're having trouble redeeming our offer, you can sign up through this link: https://www.harrys.com/go/cxfreetrial?utm_medium=cxfreetrial Our Trial is a two-week shaving kit that allows you to try us out before your recurring Shave Plan shipments start. The kit includes a handle, blade, 2oz can of Shave Gel, and Travel Blade Cover. Please feel free to reach out to us at help@harrys.com if you have any further questions. All the best, The Harry's Customer Experience Team Edit Remove
Answer: Thanks for your interest! If you'd like to try our Starter Set without a recurring Shave Plan, we offer it for $10 to US customers here: https://www.harrys.com/en/us/products/the-starter-set. We also offer a Truman Set on our site for $15. It includes a Handle, 3 Blades, Travel Blade Cover, and your choice of a medium Shave Gel or Shave Cream.
Answer: I got mine and became a regular customer. All products have been of superior quality and reasonable price
Answer: If I remember correctly, I simply clicked on a button in the ad, and then provided the mailing info they asked for. It was that simple.
Answer: Hi Julius, Our apologies for the late reply. Shoot us an email at help@harrys.com, and we'll be happy to look into this matter for you. If you provide us with your email and shipping address, we can take a look on our end. We're just missing the last part of your sentence. Thanks!
Harry's has a rating of 2.8 stars from 2,910 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Harry's most frequently mention gillette fusion, poor quality and facial hair. Harry's ranks 1st among Shaving sites.
Thanks for continuing on with us, Kevin. We hope that since February you've found even more improvement in the shave, particularly now that, as of July 19th, we released our new and improved blade cartridges.