Great customer service best I have ever heard big plus HUMAN number 2 American. Thank u guys other companies can learn alot from you
I too was taken in by the tantalizing promise of a great shave at a much cheaper price than the Gillette Fusion Pro Glide! Before I ordered, I checked out reviews and all I saw was effusive praise, so when it arrived and I didn't love it, I thought the problem was me!
I tried to convince myself that the shave was as good as a Gillette blade that I had used a couple of times. Honestly, the shave is not as close or comfortable as a Gillette blade that was at its end-of-life. I shave 3x a week - not that I have light growth, but I work from home. Lol.
I was accustomed to being able to shave downwards on my neck and chin with a single stroke and get a close shave with no irritation whatsoever. With Harry's, it looked like the elevator scene from "The Shining" if I shaved downwards! I had to shave upwards 3 times and still wind up with stray hairs.
I allowed the first order of 8 blades past the trial to be shipped because I thought I just needed time to adjust. I kept thinking back to all the great reviews - the reviews totally gaslighted me! I thought I was crazy! Now I realize that they were all obviously compensated reviews.
Finally, I gave it some rational thought. I've resisted making a decision to save $100/month by switching from Comcast to FIOS because of 2 small but very nagging deficiencies with FIOS for my purposes. But here I am putting myself in physical pain to try and save a few dollars on razors! I bought some Fusion Pro Glides and realized that the difference was comparable to the difference between Spam and Filet Mignon!
Rather than cancelling, I've been pushing back their shipments month after month. I'll tell the truth: I couldn't figure out how to cancel on their mobile site! I'm going on the computer and finally canceling today! I don't know what it says about me psychologically that I was giving positive (obviously compensated) reviews a greater weight than my own physical experience!
Saw a review of Harrys maybe 5-6 yrs ago in GQ or Men's Health and decided to give them a try and I have been using them ever since!
I have used these for over a year and they are the best out there. I give them a solid 4 out of 5!
HAVE BEEN USING HARRY'S FOR MORE THEN 10 YEARS. MY FACE LOVES IT. MY FACE THANKS YOU AND SO DO I. SO KEEP IT UP. YOU ARE THE BEST. Dennis R
No games, no gimmicks just great blades at a great price!
Harry's is the best shave ever!
HELLO ALL I FIGURED ID TRY HARRYS SINCE IV TRYED THE OTHERS LIKE DOLLAR SHAVE CLUB AND THEM SORTS WELL HARRYS IS THE BOTTOM OF THE DRAIN WORST BLADES I HAVE EVER USED I FEEL SORRY FOR THE PEOPLE WHO THINK THESE BLADES ARE GOOD BELIEVE ME PEOPLE THEY ARE NO GOOD AT ALL GO TRY ""DOLLAR SHAVE CLUB"" YOU WILL GET WAY MORE FOR WAY CHEAPER I PERSONALLY GET THE 6 BLADE SINCE I SHAVE MY HEAD AND ITS WONDERFUL ALSO CHEAPER AND THE SERVICE AT DOLLAR IS SO ALMOST PERFECT AND THE CUSTOMER TO THEM IS ALWAYS RIGHT IM SORRY JUST WANTED TO LET ALL KNOW THERE IS WAY BETTER OUT THERE FOR CHEAPER AND BETTER SERVICE BACK TO HARRYS I TRYED TO SHAVE MY HEAD WITH A BRAND NEW BLADE AND CUT ME ALL TO HELL AND WAS DULL ITS JUST BAD BAD QUALITY AND SERVICE I TOSSED IT ALL IN THE GARBAGE AND REVERSED MY CREDIT CARD CHARGES FROM THEM SINCE THEY WOULDNT REFUND ME SO PLEASE ALL OF YOU WHO READ THIS DUMP HARRYS AND TRY ANOTHER ONE THERE ARE BETTER CLUBS OUT THER WHO WILL TREAT YOU LIKE A CUSTOMER AND NOT LIKE A CHUMP LIKE HARRYS DOSE SO TO SUM THIS UP...
HARRYS IS NOT WORTH IT EVEN A FREE SET I WILL NEVER USE THEM AGAIN OR RECOMEND THEM BAD SERVICE BAD PRODUCT BAD CUSTOMER RELATIONS AND BAD BILLING SO STAY AWAY FROM THESE FLY BY NIGHT CON JOB WANT TO BE COMPANY THEY WILL BURN YOU AND TREST YOU LIKE YOU OWE THEM SOMTHING BAD BAD BAD...
We know nothing is perfect, and we can't please everyone. While we're so sorry that you didn't enjoy your shave, we do appreciate you giving us a shot. Your earnest review will surely be passed along to our Product Development team. In the meantime, feel free to email us at help@harrys.com if there are any questions you need answered or if you have any more feedback.
Nearly impossible to cancel unless you go to your bank and cancel future payments. This sucks
We actually always allow you to modify or cancel your subscription at any time with no penalties (you can do this yourself if you'd like through your account at harrys.com/profile). If you have trouble doing that, we'd be glad to assist you if you email help@harrys.com
That what I figure I save every time I shave, Dimes add up to dollars and that is what Harry's saves me.
I'm in a quandary. I ordered one of each of the new bar soap. I can't decide which one I like best!
Answer: Great question, Tony! Blade lifespan will definitely vary a bit based on your particular hair type, shave schedule, and blade care habits. While there's no exact standard for how long a cartridge will last you, we find that the average person likes to replace blades every 6-8 shaves. The idea is that our blades are durable and will last a long time, at a great price.
Answer: The new blades are not as smooth as the old ones and you cannot buy the old ones anymore.
Answer: Absolutely! There are lots of women who use our razors so we'd definitely encourage you to give them a try.
Answer: I had a problem with that when I first got them and found out that I wasn't pusing them on the handle far enough. Also if you hold too close to the blade and choke up on the handle too much your fingers tend to push the blades off. When I held back further on the handles... no worries. Since I changed those two things, I don't have that problem.
Answer: Because when they changed the design of the blade by adding the trimmer, the blade lost its smooth shaving quality, life of the blade and no burn feeling. Now it burns after the shave, blade does not last that long and all you are left with is a cheap blade. If they bring back there 1st generation blades back, I will be the first one to buy them and give back my business to Harry's for LIFE!
Answer: Thanks for getting in touch about this, Patricia. If you're having trouble redeeming our offer, you can sign up through this link: https://www.harrys.com/go/cxfreetrial?utm_medium=cxfreetrial Our Trial is a two-week shaving kit that allows you to try us out before your recurring Shave Plan shipments start. The kit includes a handle, blade, 2oz can of Shave Gel, and Travel Blade Cover. Please feel free to reach out to us at help@harrys.com if you have any further questions. All the best, The Harry's Customer Experience Team Edit Remove
Answer: Thanks for your interest! If you'd like to try our Starter Set without a recurring Shave Plan, we offer it for $10 to US customers here: https://www.harrys.com/en/us/products/the-starter-set. We also offer a Truman Set on our site for $15. It includes a Handle, 3 Blades, Travel Blade Cover, and your choice of a medium Shave Gel or Shave Cream.
Answer: I got mine and became a regular customer. All products have been of superior quality and reasonable price
Answer: If I remember correctly, I simply clicked on a button in the ad, and then provided the mailing info they asked for. It was that simple.
Answer: Hi Julius, Our apologies for the late reply. Shoot us an email at help@harrys.com, and we'll be happy to look into this matter for you. If you provide us with your email and shipping address, we can take a look on our end. We're just missing the last part of your sentence. Thanks!
Harry's has a rating of 2.8 stars from 2,910 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Harry's most frequently mention gillette fusion, poor quality and facial hair. Harry's ranks 1st among Shaving sites.
Really sorry to hear that you're having a hard time using our app. We suggest reaching out to our help team at help@harrys.com so you can get your plan properly cancelled. We'll also share this feedback with engineering team. We certainly don't want anyone to have any trouble with canceling their plan.