Hawalili

Don't Buy! Vendor sent wrong items and then finally settled for halof price for unusable product. It took days of phone calls to even get this relief.

Shirts were the ones with lighthouses, loved them...found the other shirt (golf style) a bit short
But still okay
Webs ite easy to navigate.
Delivery - cam earlier than expected.

I don't like online shopping being elderly.

No notification after order confirmed, so couldn't track.
Showed up one day after Christmas stuffed in my mailbox. ‍

I ordered 2XL it fits more like a XL. Material feels cheap and paper thin. Threads hanging everywhere. Overall a poor quality product. You got me this time won't happen again

I wear an x large shirt. I ordered 2xl for additional comfort, but the shirts don't come close to fitting. Very disappointed and will not buy from you again.

Recently purchased this same merchandise, sizes we not accurate. Purchased a large T-shirt and it ran really small. Giving your company another chance chased 3 more shirts for other family members, I TRULY HOPE THEY FIT!
If not then I'll refrain from further purchases from HAWALILI

I am trying to return a shirt that is way oversized, they confirm and say I can return it, but give me no RMA or mailing address and offer less than the purchase price back!

Don't order from them

When my items arrived, ALL OF THEM were clearly two full sizes smaller than standard sizing, and the return policy is very much geared in favor of Hawalili and not the customer. That being said, they responded quickly and followed through on our agreed upon resolution.

I was mot fully aware of their return policy (which is my fault), which does not favor the customer, but in all fairness, they did respond quickly and followed through on our agreed upon resolution.

Some of the sizing did not match the measurements given with the items. I understand that this can be difficult.
One item I ordered a XXXL and received an M - gave it to my sister so she is happy

Nice selection, but did not like
1. No time line for delivery
2. Cost of shipping was high and wasn't known until the very end of ordering!

Next time I might look elsewhere because of that.

I've ordered over a dozen shirts from this company and have always been very satisfied! Just be a little patient with shipping times; afterall, the orders come from China!

Fun designs and multiple size options.
I was a bit disappointed that the delivery took soooo long. But everything I ordered did arrive and all my shirts fit fine.

Website was easy to navigate and made purchase easy. Items received were off good quality and my husband is excited to wear the shirts on our vacation in January

Looked good on the pictures but material was poor quality. Also, some were of different sizes although they were all marked Large. They also took too long to arrive.

Their shirts are absolute garbage made with the cheapest polyester that feels like you are wearing a plastic bag!
Stay away, you will never get a refund from them!

I liked the store very much, I recommend! The product is of high quality, reasonable prices, friendly customer service :)) ) It's great that you can buy a lot of things.

Here is what you really need to know about Hawalili... Their quality is poor. Sizes are often smaller than they should be. Forget about returning or exchanging items - you would have to send things back to China at your own expense. They will generally offer you a 15% ("stop bothering us") refund for items that are wrong or don't fit. It may take weeks or months for items to arrive, since they are shipped from China.
So why do I buy from Hawalili anyway? Because their Hawaiian shirts are just so outrageously fun that I never fail to get complements from total strangers whenever I wear one. Yes, they have the usual beach scenes and palm tree Hawaiian shirts that you can probably get anywhere, but the pirate, hippy, music and other fun patterns patterns are traffic stopping colorful and an absolute blast to wear. I buy the shirts a size too large (because of the constant sizing problems), and the ones that still don't fit, I give to skinnier family members as gifts. It is what it is, but they are lots of fun (and drive my wife crazy).

As a consumer I recognize these chinese shirts are inexpensive items. BUT as a customer I also recognize Hawalili's acruracy, return policies, and "customer service" is unfortunately terrible, I do not recommend doing business with Hawalili. Accurracy: 1 out of 3 items sent to me was wrong. Return policies: I should send photos of the error AND I should pay for the shipping cost back to China for their error/inaccurracy. "Customer Service": they first offered me 10% discount on my NEXT order. (So I paid for ($20) and should keep the item I did not order, that was sent to me in error, thus avoid paying the shipping back to China for their error AND order from them again...no thank you). After a month of trying to correct this, with no less than 8 emails/requests, the "suprvisor" did up the ante to 50% refund. Keep the $20 dollars Hawalili as my gift to you, you've lost a customer instead of gaining one. Richard B

I am furious with this company. I used the measurements they gave and ordered 7 shirts before a trip I was taking. Not only were the shirts made of lousy material, but 5 of the shirts were too small. Their return policy is a complete fabrication. It states: "If you are not entirely satisfied with your purchase, it is easy to return and receive a refund. Please don't hesitate to contact us at *******@Hawalili.com, we will try our best to meet your request." I dare anyone to test those words. I chatted with customer service online and followed up with emails explaining I want to exchange the shirts, I wasn't asking for a refund, I figured I was dumb enough to order them, but I do want shirts that fit. They responded to me and followed up with several emails that all said the exact same thing. "Because of the cost of returning items Hawalili you may either receive a 15% refund for the shirts or a 20% discount on a future purchase". I did not want a 15% refund for shirts I can't wear and I will NEVER order from this company again. Finally, after many emails back and forth, they sent me a return label (see picture) with an address in CHINA and, of course, no postage. These shirts were sent to me from Chino, CA which is about 70 miles from where I live. I was so frustrated, I just gave the shirts to Goodwill. They were made from the thinnest most flimsy material I have ever seen and all of them were cut way too short, for someone, maybe 5' tall. They make profits from people dumb enough to order from them. Don't be duped, go to a real retail store who is honest and will stand behind their sales.

I ordered two shirts in XXLG size and they were both only slightly bigger in size than a US made medium size shirt.
I wanted to send them back but they said that I would have to pay for all of the shipping costs and it could take over a month to get any replacement since shipping was overseas.
They ended up giving me a discount of around $11 which although was not satisfactory to me was the best I felt that I could do under the circumstances. I ended up giving those 2 XXLG Hawalili shirts to my nephew who wears a US shirt size Medium and they fit him perfectly.

One of the two shirts were assembled wrong and the print on the front was badly misaligned. I notified customer service and they ordered me a replacement. I have not yet received it.

All their clothing is small cheap and they lie about easy returned they'll provide an address not a pre paid label it cost 48dlls to return to china this company is a fraud do not buy from them.

Ordered 2 shirts in August, never received. Now in October, Customer Service (robot) says tracking shows one delivered and one STILL in transit, have asked for a refund twice, just keep sending me tracking oinks that expire in China. DO NOT BUY.