• Hawalili

Hawalili

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Overview

Hawalili has a rating of 3.9 stars from 1,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hawalili most frequently mention good quality, great selection, and customer service. Hawalili ranks 8th among Men's Clothing sites.

  • Service
    402
  • Quality
    1639
Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
1
Negative
1

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28,541 reviews

32
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How would you rate Hawalili?
Top Positive Review

“Nice!”

Ethan B.
4/27/24

Always good to find good shop. And this one is exactly one! Good looking shirts and other things! Thank you will buy again

Top Critical Review

“Garbage”

J L.
9/22/21

If it sounds too good to be true it usually is. The shirts they show on their website look great but what will show up at your front door is completely different, I would be embarrassed to wear these shirts in public, and the sizes are completely off. If you have a problem you have to pay all kinds of fees and spend time trying to return it. This is not an Amazon like company. Don't waste your money buying anything from this company,

Reviews (1,924)

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Reviews that mention popular keywords

customer service (127) return policy (61) web site (262) shopping experience (267) hawaiian shirts (119) delivery time (63) quality products (49)
Thumbnail of user angelar1318
1 review
0 helpful votes
  • Send Message
August 23rd, 2021
Verified purchase

My son is going to love this hippie shirt. I got it for him for xmas, it will be awhile before he will see it but the quality is so nice that I had ordered early just in case that they sale out.

Reason I chose this business:

Looking for a lobster shirt

Quality
Thumbnail of user richardm2775
2 reviews
0 helpful votes
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October 14th, 2021
Verified purchase
• Updated review

Unfortunately, the shirts were not a medium as ordered. They ran small. I requested an exchange for large and they wouldn't. Other arrangements had to be made, but not to my satisfaction.

The earlier statement. says it all.

Reason I chose this business:

By viewing the internet

Reason I chose this product:

Due to the design.

Service
Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

Upon inspection, we have only proposed another plan for you at that time, and it is not mandatory. However, you didn't put forward words of rejection or objection to us in the follow-up email reply, so we don't know that you are not satisfied with that. If you are unwilling to accept it, you can tell us in time.

Since your order issue has now been processed, it will become a little troublesome if you replace it, but please don’t worry, we will try our best to handle it for you.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Great selection!
August 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

By viewing the internet

Thumbnail of user andrewn573
1 review
0 helpful votes
  • Send Message
March 10th, 2022
Verified purchase
• Updated review

I love sales The sales items were a good price, thought my husband would like them.one top was really small in size, the other he dwdntlike at all. Looked nicer in photo.,

Reason I chose this business:

Saw some good deals

Quality
Nice shirt
September 29th, 2021
Verified purchase
• Previous review

Looking through the selection was great and easy to oder except I didn't realise it was in American dollars.

Reason I chose this business:

Looked as if there were some fun things there

Quality
Thumbnail of user williamk1908
1 review
0 helpful votes
  • Send Message
June 23rd, 2022
Verified purchase

The 3 light colored shirts are so winkled-thinnest material I have ever seen & are smaller than the others- can I return for 4X or something Cotton?
Please get back to me.

Quality
Thumbnail of user aaronu73
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Ordered a pull over loose baggy shirt and because I wanted it very baggy I ordered one size bigger an XXL. NOT EVEN CLOSE MORE LIKE W MEDIUM. STILL HAVE NOT GOTTEN A AUTHORIZATION FOR RETURN. Was supposed to be in 48hrs and it's 12 day later and not a word.
Never buy from them again and warning all my friends and Facebook friends

Thumbnail of user missw50
Miss W. – Hawalili Rep

Dear customer,
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Thumbnail of user tonyx163
2 reviews
0 helpful votes
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September 21st, 2021
Verified purchase
• Updated review

Great selection, great sale prices, shipping is a little high, it used to be if you order $65 or $70 or more, shipping was free or I would have bought more I received the wrong shirt and they would not exchange it because it was a clearance item otherwise I am totally happy with Hawaii Lily

Reason I chose this business:

Previous experience, great Hawaiian shirts and attire

Service
Quality
Great variety, reasonable prices
March 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Bright Colors, nice designs

Thumbnail of user dane643
1 review
0 helpful votes
  • Send Message
June 9th, 2023
Verified purchase
• Updated review

Everything is working quite good except for one thing. It takes too long to scroll for items and to browse through offers. It took me 6 hours to choose‍ and 1 year later, nothing has changed.

Reason I chose this business:

I had a positive experience with you guys in the past

Reason I chose this product:

I like it as it keeps my mood up.

Quality
Everything is working quite good except for one thing
May 10th, 2023
Verified site experience
• Previous review

Everything is working quite good except for one thing. It takes too long to scroll for items and to browse through offers. It took me 6 hours to choose‍

Reason I chose this business:

I had a positive experience with you guys in the past

Thumbnail of user bobb1465
2 reviews
0 helpful votes
  • Send Message
November 1st, 2021
Verified purchase

Received shirt after trying to order 2 times. Finally went thru. Shirt little thinner that I excepted and had a couple deep wrinkles. Should come out after I iron it. Beautiful shirt.

Reason I chose this business:

Christmas shirt

Quality
Thumbnail of user johna1116
2 reviews
0 helpful votes
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August 28th, 2021
Verified purchase

All the shirts that I ordered arrived and were exactly as indicated in the catalogue however I ordered a T-shirt in size XXL/2XL what I received was way too small, probably only a large or medium. I had ordered a black T with the wording "Let me pour you a tall glass of GET OVER IT Oh and here's a straw so you can suck it up." I will probably give this T-shirt to someone who fits it better.

Reason I chose this business:

I like to look of the various shirts in your catalogue and I find them quite unique!

Quality
Thumbnail of user erick790
1 review
0 helpful votes
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September 19th, 2021
Verified purchase

Easy done choosing and ordering true, but but the Decrition and the delivered Items are 180° difference. Those goods where dedlkvered to the Trash can

#Pitty for the Transportation costs. Made of lausy Material.
Nothing fit - different Sizes between all Goos. Odered XXL

Reason I chose this business:

Looks difrent

Service
Quality
Thumbnail of user carolynw503
1 review
5 helpful votes
  • Send Message
January 28th, 2021
Verified purchase

I wouldn't even give this ONE STAR - I purchased 2 shirts from this company in November for a Christmas present. It is now the end of January and they have not been delivered. I have queried, queried and queried and they just keep sending me round in circles. This company is disgraceful. DO NOT BE TEMPTED TO BUY ANYTHING!

Service
Value
Shipping
Returns
Quality
Thumbnail of user michelles1675
1 review
8 helpful votes
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November 25th, 2020

Horrid experience. Delivery took MONTHS. Then when the package arrived, shirts were way too small. When I PAID $30 to return the small shirts to China, Hawalili claimed they never received the package. They have a TERRIBLE return policy, and you have to respond to emails every 7 days or they close your case. I have been trying to get a refund for about 9 months without success. DO NOT ORDER FROM THIS AWFUL RETAILER.

Thumbnail of user jimx301
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Great selection - good discounts - happy with quality of first order - Great selection - love the graphics - poly and spandex combo is spot on - timely delivery -

Reason I chose this business:

This is my second order and wanted to take advantage of free shipping code

Quality
Thumbnail of user margm7
2 reviews
0 helpful votes
  • Send Message
December 17th, 2022
Verified purchase

I order 5 shorts for my husband:: to be surprised a 6th shirt arrived:: so pleased and another great shirt. We are going on a summer cruise so my husband will look just thank you

Reason I chose this business:

Looking in internet and like products

Quality
Thumbnail of user jeffw1042
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase

No issues as of yet. Love the look of the clothes. I received all five pieces of clothing in one shipment and everything including sizes were correct.

Reason I chose this business:

Look of clothing. Can't find shirts like that at all locally and not many online but I like almost everything Hawalili has to sell!

Quality
Thumbnail of user scottb1660
1 review
0 helpful votes
  • Send Message
October 1st, 2021
Verified purchase
• Updated review

This is the 2nd time I have ordered from Hawaliii. The 1st order was perfect as I was pleased with the products and everything was sized properly. However, the 2nd order for of the 6 items were mis-sized and I gave 4 of the 5 shirts to my wife as I ordered XL and 2 of the shirts had the size label cut off but were not even close to a fit and 2 of them were marked XL but not even close. I get XL not because I am fat as I am 6'3" and weigh 193 but because I like a loose fit. So I was terribly disappointed in my purchases and this will make me hesitant to order again and I always look at your ads as I like the styles and colors.

I was just told to send them back. I didn't even keep the envelopes they were in as I assumed since I had such a good experience my 1st time I had nothing to worry about. So I don't know the address nor who pays for the shipping.

Reason I chose this business:

Liked the shirts and good prices is exactly why

Reason I chose this product:

I wanted something different

Service
Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

According to the height information you provided, are you over 185cm even 190cm? For tall men, we generally recommend that choose products with sizes above size XXXL are more suitable.

If items do not fit, you can contact us to return within 30 days from delivery date.

If you don't like the product in your order, you can submit a return request online here: https://www.hawalili.com/contact-us

How to Make Your Return:

Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.

Thank you for your suggestion and we will improve our products accordingly.

If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Takes a long time as last shipment was spread out item...
March 2nd, 2021
Verified site experience
• Previous review

Takes a long time as last shipment was spread out item by item

Reason I chose this business:

Liked the shirts and good prices

Thumbnail of user stevenf1343
1 review
0 helpful votes
  • Send Message
September 20th, 2022
Verified purchase

Love the variety and the pricing, but the sizing was a little off. Not a deterrent from buying again as I will just order a few sizes larger than usual, but disappointed I can't wear these for now.

Reason I chose this business:

Looking for decent shirts

Quality
Thumbnail of user peterb1916
3 reviews
0 helpful votes
  • Send Message
December 18th, 2021

I make an order from your website for the second time, things came of good quality, everything matched in size, the dimensional nets correspond to the sizes. Thanks for your work

Thumbnail of user jeremyi53
1 review
0 helpful votes
  • Send Message
March 24th, 2022
Verified purchase

So far so good. Easy shopping experience. I was reluctant but did some research and decided to give it a try. Everything was delivered fairly quickly and exactly what I ordered.

Reason I chose this business:

Web search.

Quality
Thumbnail of user williamg1726
1 review
0 helpful votes
  • Send Message
September 7th, 2021
Verified purchase

10 out of 11 items were great - 1 single item was delivered separately and not to the quality of the others. I am please with the purchase and will be back,

Reason I chose this business:

Friend showed me the site.

Quality
Thumbnail of user jessicar1045
15 reviews
51 helpful votes
  • Send Message
August 20th, 2021

Everything I wanted in an online shop is in Hawalili. They've got quality pieces and their services rocks. They tend to their customers so well, I have no complaints whatsoever.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gloriav220
1 review
0 helpful votes
  • Send Message
August 3rd, 2022
Verified purchase
• Updated review

Quick and easyPeople cannot read You sent me a shirt that was for the size of a man and then you sent me a shirt for the size of a boy we don't need to do any more business you don't need to email me again I won't be buying your product again I don't care about the return on my money just stop bothering me

Your company can’t read simple instructions you wasted my time you sent me garbage we will not be doing any more business

Reason I chose this business:

Nice looking products And no longer matters

Reason I chose this product:

And no longer matters It will no longer matter

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for your feedback.

Sorry to hear that the product does not meet your expectations.

We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again.

If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Quick and easy
June 4th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Nice looking products

Thumbnail of user anthonya1353
2 reviews
0 helpful votes
  • Send Message
August 11th, 2022
Verified purchase

10 all the clothes fit perfectly and are described. Only one shirt was entirely to small. I don't know how because it's the same as all but it was too small. It was an XXL and fitted like a medium.

Reason I chose this business:

Stumbled across it playing a card game.

Thumbnail of user douglasn248
1 review
0 helpful votes
  • Send Message
April 14th, 2023
Verified purchase
• Updated review

Ok nice range of product only problem I have is finding my correct size.and tried to return it to you, as it was too small but without success as you did not respond to my returns request.

There was not one as you did not get back to me .

Reason I chose this business:

Liked the product on offer

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

So sorry for not replying sooner!

Upon checking, our colleague has previously replied to you before(on Feb.22nd). Would you mind double check your mailbox? Maybe it is in the spam folder. T T We have replied to you today again to your email. We look forward to hearing from you and we would like to help you with the return request.

The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details. Thanks for your understanding.

All inquiries will be responded to within 24 hours. Please feel free to contact us anytime!

Ok nice range of product only problem I have is finding...
February 13th, 2023
Verified site experience
• Previous review

Ok nice range of product only problem I have is finding my correct size.

Reason I chose this business:

Liked the product on offer

Thumbnail of user royy5
2 reviews
0 helpful votes
  • Send Message
August 10th, 2021
Verified purchase
• Updated review

Quiet good. I like a lot of shirts here but they are too big for me, or the other hand, I bought several shorts but one of them I have to get 3xl according to your measurement, strange.

Reason I chose this business:

I like the colours and style of the clothings

Reason I chose this product:

They looked good in the pictures but the materials of the products I received are not good. The materials of the orange and white shorts are so thin that it doesn't look like in the pictures. Thru I chose 3xl for the shorts, I still find them too tight.

Quality
Quiet good
July 11th, 2021
Verified site experience
• Previous review

Quiet good. I like a lot of shirts here but they are too big for me, or the other hand, I bought several shorts but one of them I have to get 3xl according to your measurement, strange.

Reason I chose this business:

I like the colours and style of the clothings

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Company Representative

Thumbnail of user missw50
Miss W.

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