• Hawalili

Hawalili

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Overview

Hawalili has a rating of 3.9 stars from 1,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hawalili most frequently mention good quality, great selection, and customer service. Hawalili ranks 8th among Men's Clothing sites.

  • Service
    402
  • Quality
    1639
Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
1
Negative
1

Instant Feedback

28,541 reviews

32
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How would you rate Hawalili?
Top Positive Review

“Nice!”

Ethan B.
4/27/24

Always good to find good shop. And this one is exactly one! Good looking shirts and other things! Thank you will buy again

Top Critical Review

“Garbage”

J L.
9/22/21

If it sounds too good to be true it usually is. The shirts they show on their website look great but what will show up at your front door is completely different, I would be embarrassed to wear these shirts in public, and the sizes are completely off. If you have a problem you have to pay all kinds of fees and spend time trying to return it. This is not an Amazon like company. Don't waste your money buying anything from this company,

Reviews (1,924)

Rating

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Reviews that mention popular keywords

customer service (127) return policy (61) web site (262) shopping experience (267) hawaiian shirts (119) delivery time (63) quality products (49)
Thumbnail of user roberts8304
4 reviews
0 helpful votes
  • Send Message
February 15th, 2023

I can't wait to put these sneakers to the test. There were no hiccups during the ordering procedure. Outstanding Assistance! What a pleasure to deal with, and excellent communicator!Every time I use the service, the quality of the product and the speed with which it is delivered are unrivalled.

Thumbnail of user tylera308
1 review
0 helpful votes
  • Send Message
May 10th, 2023
Verified purchase
• Updated review

I appreciated the variety of options that are available on the website. I purchased the items for an upcoming trip that was 3 weeks away from the day we left. We did not receive our items in time for the trip, and although the items seemed to be good quality, I will be returning them as they are too long.

Reason I chose this business:

Shirts I was looking for

Reason I chose this product:

The style, color, look for upcoming trip

Quality
Nice options
March 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Shirts I was looking for

Thumbnail of user anthonyj672
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase
• Updated review

I am absolutely delighted and most satisfied with the shirts I just purchased from Hawalili.
Shopping was easy.
Delivery was timely.
Shirts are a great value for the price... and they're "Very COOL!"
Everything went smoothly.
Thank you, Hawalili!
I'll be back for more.
David Hughes

Reason I chose this business:

Attractive & handsome mens product line.

Reason I chose this product:

I love Hawaiian themed shirts.

Quality
I am delighted and most satisfied with the shirts I've...
July 22nd, 2021
Verified site experience
• Previous review

I am delighted and most satisfied with the shirts I've purchased from Hawalili.
Shopping was easy.
Shirts are a great value for the price.
Everything went smoothly.
Thank you, Hawalili!
I'll be back for more.
David Hughes

Reason I chose this business:

Attractive & handsome mens product line.

Thumbnail of user stepheng1969
2 reviews
0 helpful votes
  • Send Message
July 24th, 2022
Verified purchase

I bought four shirts. All were ordered as size large. One was OK, two were too small and one was super small - couldn't even fit into it. In addition, the fabrics were very thin and low quality. This company needs to get better fabrics and figure out how to size shirts properly. I was really surprised at the low quality. In addition, returning shirts is very hard, and requires mailing back to China! This is not disclosed anywhere until you ask for a return label - I had to ask twice.
My suggestion - don't buy anything here!

Thumbnail of user tomv621
1 review
0 helpful votes
  • Send Message
November 8th, 2022
Verified purchase

I ordered 2 shirts for my son's birthday. He didn't like the style of one of the shirts, said he'd never wear it, and so I'm trying to get a refund. It's been almost 2 weeks, way beyond the 48 hours promised. To get the return labels needed for the return.

Reason I chose this business:

Style of shirt

Service
Quality
Thumbnail of user tonym955
1 review
0 helpful votes
  • Send Message
October 4th, 2021
Verified purchase

I was greatly looking forward to receiving the shirt. However when it arrived I was shocked to find that the material it is made of was so thin and flimsy. I expected the shirt to be made of a more robust cotton mix material. Against my skin it feels like plastic, which suggests it is polypropylene more than cotton.
It fits OK and it looks good on, but I have reservations as to how many washes it will survive.

Reason I chose this business:

I was struck by the artistic design of the shirt which will serve to motivate me to ensure that my guitar and ukelele continue to be struck by me!

Quality
Thumbnail of user franky434
1 review
0 helpful votes
  • Send Message
November 14th, 2021
Verified purchase

It's a little bit cumbersome. Trying to find out where my shipment was, was an exercise in futility. The order was for gifts which I needed by a certain date, the order was delayed because one item was on back order. It took me over two weeks to finally determine this, therefore the shipment was delayed and arrived to late by over a week.

Service
Quality
Thumbnail of user billo311
1 review
0 helpful votes
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September 7th, 2021
Verified purchase
• Updated review

It was a smooth transactions. However, I wish all your items carry full sizes i. E. Small, Medium and Large. Two shirts did not have Small Sizes! Do you carry women's mumus or skirts etc.?

I was told that I would receive the Hawaiian shirts from 7 to 10 days. I did not get them till after 3 weeks. I ordered 4 shirts and I received only 3 shirts first. Then, a week later, I received the 4th shirt.

Reason I chose this business:

I saw the ad online.

Reason I chose this product:

I bought the 4 Hawaiian shirts for my son.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback and sorry for any inconvenience caused.
Okay, we will add more size options for the product to choose from in the future. Thank you for your suggestion.

We are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time. And sorry that the delivery time, which depends on the transport efficiency of the logistics company. If there is no accident, the logistics company will ship the package to you on time.

Delivery Time=Processing Time+Shipping Time

Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment.

It will need 3-5 business days of processing time
10-15 business days of shipping time
Expected to receive it in 13-20 business day

Regarding the delivery time, you can learn more about our shipping policy here https :// www.hawalili. Com/information/Shipping%20%26%20Delivery

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

It was a smooth transactions
July 9th, 2021
Verified site experience
• Previous review

It was a smooth transactions. However, I wish all your items carry full sizes i. E. Small, Medium and Large. Two shirts did not have Small Sizes! Do you carry women's mumus or skirts etc.?

Thumbnail of user marvat12
2 reviews
0 helpful votes
  • Send Message
July 27th, 2022
Verified purchase
• Updated review

I purchased 7 of these eye catching shirts for my 16yr old Grandson to go back to school in. He loves the colors, the look and feel of these designs. When I take him out people actually stop him and ask, Where did you get your shirt? Makes him quite popular in school as well. He'll get more for Birthday and Christmas.

Reason I chose this business:

Quality an price

Love these shirts they are all my 17 yr old grandson...
July 22nd, 2022
Verified site experience
• Previous review

Love these shirts they are all my 17 yr old grandson wants to wear.

Reason I chose this business:

They are a favorite. Well made good quality great value

Thumbnail of user billyc431
1 review
0 helpful votes
  • Send Message
July 9th, 2022
Verified purchase
• Updated review

Great, easy, great styles, disappointed that the shirts were made of all polyester, my bad for not paying attention, nice styles but cheap looking with the all polyester fabric, need to offer same styles but made with a different blend of fabrics, ordered from another site that offered similar styles but upscale fabrics and similar price points, won't be ordering from you again. Looked on your site for shirts made with different fabrics, but no luck...

Reason I chose this business:

Good looking website with great detail about products and price..

Great, easy, great styles
May 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Good looking website with great detail about products and price..

Thumbnail of user johnz997
1 review
0 helpful votes
  • Send Message
September 26th, 2021
Verified purchase
• Updated review

Great experience i like the 50's style. I will look very outstanding soon as my new shirt arrives. Shirt arrived balled up in my mailbox. I put it in the cleaners to get the wrinkles out. Material is very very thin and low quality, but what can I say. Im stuck with it. Took a chance. Thx

Reason I chose this business:

Unique 50's style

Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Great experience i like the 50's style
July 28th, 2021
Verified site experience
• Previous review

Great experience i like the 50's style. I will look very outstanding soon as my new shirt arrives.

Thumbnail of user bobl760
1 review
0 helpful votes
  • Send Message
April 11th, 2022
Verified purchase

Just found this website - shirts "look" great. Just have to wait and see if the quality is worth it. Hoping for the best. Aloha and mahalo! Ok - I received my order and although the items looked as good as I had hoped, the quality of the cloth/fabric was very disappointing - reaaly tissue thin and cheap I'm afraid.

Reason I chose this business:

Web page appeared on my Google browser and here I am - have always liked Hawaiian shirts - don't disappoint me.

Quality
Thumbnail of user jamess5179
1 review
0 helpful votes
  • Send Message
September 25th, 2021

I'm normally a large or extra large. I bought 4 XL shirts and they are all on the small side. 2 of those shirts are so small that I will never wear them. It's a crap shoot, I won't buy from them again.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Could you tell us your correct order number first so that we can serve you better?

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

If items do not fit, you can contact us to return within 30 days from delivery date.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user kennethj382
1 review
0 helpful votes
  • Send Message
January 25th, 2022
Verified purchase

It took a while to navigate. I had to start over for one shirt because it would not let me change the size of the shirt. Also, I kept trying to find a shirt that would not come up again. Maybe you are selling them out too quickly?

Reason I chose this business:

Well, I am a succor for unusual clothes that are affordable.

Quality
Thumbnail of user jaya532
1 review
0 helpful votes
  • Send Message
February 4th, 2022
Verified purchase
• Updated review

My Xmas shirt don't get here till New Years. Wont order anything from u guys every again. My father inlaw had the same issue with u guys so that's 2 customers u have lost. I suggest u guys be more up front about ur shipping problems in the future before u lose more customers.

Horrible. One answer after multiple attempts to contact u

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Dear customer,

Total time = processing time + shipping time
Order Processing: 3-5 Business Days.
For more details of the delivery, you can check here: https :// www.hawalili. Com/information/Shipping%20%26%20Delivery
And please note the actual delivered date should base on the real shipping situation, we can not guarantee.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Seemed simple enough
December 6th, 2021
Verified site experience
• Previous review

Seemed simple enough. Have to see how long shipping takes

Thumbnail of user danielq291
1 review
0 helpful votes
  • Send Message
July 17th, 2022
Verified purchase
• Updated review

Although I love all 4 shirts, but they are much bigger in tummy area than normal for USA. Returning is a costly hassle as you must ship back to CHINA, not a location in USA. All correspondence is by chat. They'll eventually offer 25% off to keep rather than return.

Reason I chose this business:

I found shirts with patterns I liked

WasnT easy after adding to cart to get back to where...
October 25th, 2021
Verified site experience
• Previous review

WasnT easy after adding to cart to get back to where I left off shopping.

Reason I chose this business:

Friend has your shirts

Thumbnail of user christopherb1042
2 reviews
0 helpful votes
  • Send Message
February 7th, 2023
Verified purchase
• Updated review

Came late after paying for shipping never received the 10percent discount I was told since my order was late
Unfortunately after this experience will not shop this site again or recommend it to others

Not helpful

Service
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for the feedback and sorry for any inconvenience caused.

We're terribly sorry to keep you waiting for your order, the delivery of your shipment may be delayed in some regions since the peak shopping season. We've already sent you an email about the resolution.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Very easy to find what I was looking for
December 9th, 2022
Verified site experience
• Previous review
Thumbnail of user thomasv537
1 review
0 helpful votes
  • Send Message
September 17th, 2021
Verified purchase
• Updated review

Shipping items to China is a nightmare. If you sell them here in the U.S. then they should be returned in the U.S. It's not my fault that some of your shirts are not the size you say they are. So, I end up having to keep shirts that I cannot wear!

Reason I chose this business:

Nice designed shirts

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@Hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Website is a little frustrating
August 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Nice designed shirts

Thumbnail of user jimt634
1 review
0 helpful votes
  • Send Message
August 25th, 2021
Verified purchase
• Updated review

The shirts were/are very nice and the price, colors, texture, everything I could want to wear to
my Costa Rica home. I ordered a X and a XX so I would be certain to have good fit. Normal shirts
would work. Nope. Much too large!

Reason I chose this business:

I love the shirts!

Quality
So far it works very well
July 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I love the shirts!

Thumbnail of user bryant361
1 review
0 helpful votes
  • Send Message
October 16th, 2022
Verified purchase

Service was good, but too bad it takes a week to put money back on a credit card when they take it out in second. The design on the shirts were very good, got one shirt that was listed as a medium but actually is a large, the shirts collars is too small, and the material is very thin, and had to pay transaction fees which is not mentioned when ordering the products. The shirts could be outstanding on better material, but you get what you pay for. And 20 days is a long time to wait for your items.

Reason I chose this business:

Because of the shirts.

Quality
Thumbnail of user allenm260
1 review
1 helpful vote
  • Send Message
July 28th, 2021

I purchases a shirt, assuming it was a clearance model and that is why it was so cheap, I didn't know I was getting it from China direct or I would not have ordered it. I order a 4x and after nearly a month, I received a shirt with a label saying 4x but it is smaller than my sons large shirt in size. I will never buy another thing, their website is misleading and the quality is crap.

Tip for consumers:
Don't buy this cheap crap. Spend the money elsewhere and get something good.

Products used:
Shirt but can't use.

Service
Value
Shipping
Returns
Quality
Thumbnail of user billd599
1 review
0 helpful votes
  • Send Message
October 14th, 2021
Verified purchase
• Updated review

The charge for shipping is bull. It didn't show until I placed the order. I would never have agreed to that much of a charge for shipping. One of the two shirts I ordered was too small as though miss labeled. I suppose this is a god company but my experience was a disappointing.

I was responded to quickly, a plus, but my complaint about the cost of shipping and it not being shown clearly before placing my order was NOT handled at all.

Reason I chose this business:

Liked the shirts in the pictures

Reason I chose this product:

They looked nice

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

If items do not fit, you can contact us to return within 30 days from delivery date.

Shipping cost of your order depends on the shipping distance and weight of the packages. We are a multinational online shopping site, and our products are shipped internationally. We are also very sorry about shipping, but due to the increase in international transportation costs, our transportation costs have also increased.

We now offer free shipping service on orders over $79 (except for pre sale items and final sale items).
There is final sale item in your order, so you did not reach the requirement of free shipping. So when your order amount is less than $79 you`ll be charged the shipping fee. Hope for your understanding.

You can learn more about our shipping policy here https :// www.hawalili. Com/information/Shipping%20%26%20Delivery

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@HAWALILI.com or by chat online.

HAWALILI is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

The charge for shipping is bull
September 14th, 2021
Verified site experience
• Previous review

The charge for shipping is bull. It didn't show until I placed the order. I would never have agreed to that much of a charge for shipping.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ritak273
1 review
0 helpful votes
  • Send Message
February 22nd, 2023

The shirts that I ordered for my husband was to small. I took pictures and uploaded as they requested. They response was they would only give me a 15% credit on my next order as it will be expensive for me to return the items.

I would never order from this company again.
Scammers

Products used:
MENS SHIRTS

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for the feedback and sorry for any inconvenience caused.

The size of items from different styles varies. The detailed measurements of different products on our website differ even in the same size. We recommend customers check the detailed measurements in the size chart first and compare the measurements with the clothes they usually wear before submitting the order.

Would you mind to share us more details such as your order number which can help us to locate the problem and double-check your issue? We've already sent a private message to you, please check and we are looking forward to your reply.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Thumbnail of user clarensr
4 reviews
0 helpful votes
  • Send Message
December 5th, 2022

AWESOME! This was by far one of the best experiences I have had in not only customer service, but customer satisfaction. There was a slight mistake made, and they corrected it and took care of everything better than I have ever seen.

Thumbnail of user dionm56
1 review
0 helpful votes
  • Send Message
May 4th, 2022

I ordered 4 shirts, ( For Free Shipping) I ordered in time to receive before an important event. They send a tracking email. I figured everything was fine. I then noticed that they were out of stock of the one shirt I needed. They didnt contact me about this and left me in a bad spot. I would not recommend this company.

Tip for consumers:
Failed to contact me knowing you were only able to send half the order.

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@Hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

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Thumbnail of user missw50
Miss W.

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