• Hawalili

Hawalili

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Overview

Hawalili has a rating of 3.9 stars from 1,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hawalili most frequently mention good quality, great selection, and customer service. Hawalili ranks 8th among Men's Clothing sites.

  • Service
    402
  • Quality
    1639
Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
1
Negative
1

Instant Feedback

28,541 reviews

32
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How would you rate Hawalili?
Top Positive Review

“Nice!”

Ethan B.
4/27/24

Always good to find good shop. And this one is exactly one! Good looking shirts and other things! Thank you will buy again

Top Critical Review

“Garbage”

J L.
9/22/21

If it sounds too good to be true it usually is. The shirts they show on their website look great but what will show up at your front door is completely different, I would be embarrassed to wear these shirts in public, and the sizes are completely off. If you have a problem you have to pay all kinds of fees and spend time trying to return it. This is not an Amazon like company. Don't waste your money buying anything from this company,

Reviews (1,924)

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Reviews that mention popular keywords

customer service (127) return policy (61) web site (262) shopping experience (267) hawaiian shirts (119) delivery time (63) quality products (49)
Thumbnail of user eugenen131
1 review
0 helpful votes
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March 4th, 2023
Verified purchase
• Updated review

I oredered the same shirt in White, LIght Blue, Gray, and Dark Blue but and another color bu t when you go to cart in only shows 5 light blue. I am hoping I get different colored shirts. They did a great job of fixing my order and I ended up with exactly what I was hoping for! Great overall customer service.

Had issues with the website and they contacted me to get everything taken care of.

Reason I chose this business:

Had what I was looking for.

Reason I chose this product:

Looking for clothes for a cruise.

Service
Quality
I oredered the same shirt in White, LIght Blue, Gray,...
February 1st, 2023
Verified site experience
• Previous review

I oredered the same shirt in White, LIght Blue, Gray, and Dark Blue but and another color bu t when you go to cart in only shows 5 light blue. I am hoping I get different colored shirts.

Reason I chose this business:

Had what I was looking for.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user samk548
1 review
0 helpful votes
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August 27th, 2021
Verified purchase
• Updated review

I ordered 5 large and the shirts and not one is close to a large
They are a toss up between small and medium
I am trying to get a refund and so far they have offered me a discount for something that does not fit

Still waiting for a return tag and refund

Reason I chose this business:

I thought the products looked nice on the web site but when I received them they were not as described

Reason I chose this product:

I was looking for a colorful shirt for summer

Service
Quality
Nice products
July 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I was looking for a few more shirts and the price was reasonable

Thumbnail of user davidd3017
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase
• Updated review

I am a little disappointed that there is no tel # to speak to a representative since i had a few questions before placing my order. I am going on vacation on 7/20 and wanted to know if i would get delivery before i leave. Hs

there was no tel # for me to call, thus i only used email.Thus i am very dissatisfied with their customer service.

Reason I chose this business:

I like their variety.

Reason I chose this product:

Thought they look good.

Service
Quality
I am a little disappointed that there is no tel # to...
July 4th, 2021
Verified site experience
• Previous review

I am a little disappointed that there is no tel # to speak to a representative since i had a few questions before placing my order. I am going on vacation on 7/20 and wanted to know if i would get delivery before i leave. Hs

Reason I chose this business:

I like their variety.

Thumbnail of user jaimem354
7 reviews
0 helpful votes
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February 15th, 2023

On the Hawaiian island of Oahu, there is a store that sells apparel for guys. T-shirts, sweatshirts, and hoodies are just some of the items that can be found in the store's extensive collection of apparel and accessories. Additionally, they provide a good variety of shorts and pants to choose from.

Thumbnail of user nickw534
1 review
0 helpful votes
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September 26th, 2021
Verified purchase

My previous order arrived safely and most items fit well. One shirt was way too small, one pair of pants was way too large. Not sure where the error took place. The items that fit well are nice wearing.

Reason I chose this business:

Web pop up ad which I normally hate...

Quality
Thumbnail of user danc1075
1 review
0 helpful votes
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February 27th, 2023
Verified purchase
• Updated review

Easy peasy ordering, however when they arrived, I tried them on and they a a bit too big to look good on me. I maybe need a SM, but to my knowledge, they did not come in SM, only MED on up the scale. Actually last 4 shirts are too big, but I know that each shirt may fit differently. I'm pausing all shirts now from Hawalilli for this reason. All previous shirts fit well and I have received many compliments. BTW: my body size, weight, height, and shape has not changed in last 2-3 years.

Reason I chose this business:

Past experience; I have many unique shirts and get many compliments

Quality
Nice but one size too big
January 8th, 2023
Verified purchase
• Previous review

I like the Valentine's Day shirt but unfortunately too big to look right for going out.

Reason I chose this business:

Past experience and attractive pricing for quality

Quality
Love your shirts and all at reasonable prices for uniqueness and quality
October 16th, 2022
Verified purchase
• Previous review

Love this company. Never have I received such compliments on shirts before. These shirts are unique, comfortable, don't weigh you down and don't wrinkle. They travel exceedingly well. I have several now.

Reason I chose this business:

Past experience has been very successful

Broken Heat- Not Broken
August 23rd, 2021
Verified purchase
• Previous review

Hopefully everything fits and arrives in a timely fashion. I used CODE HW*30% as directed due to previous order delays and size/fit issues. I will give you guys one more chance. I now have three garments that I cannot wear due tgo sizing issues. I will eat that and hope for a much better experience this time. Thank you. Dale
De Villers

Quality
Thumbnail of user christopherb2324
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

Like the products and prices and good info provided and shipping to Canada - so that's all great. The Buy 5 Get 6th Free appears to be a scam. Awkward to get past the shopping cart to actually put in the order

Reason I chose this business:

Saw an ad on my phone (on CNN newsfeed maybe?) and wanted to take a look. Thought the shirts looked great and the prices looked very reasonable. Fingers crossed on quality and fit... such is shopping online.

Quality
Thumbnail of user briany205
4 reviews
0 helpful votes
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December 18th, 2021
Verified purchase

I love the products and would order again. I used your size chart and my order is to large, when I sent in the info you said to return it and I needed to do to many things to do that, It's just easier to reorder the same product later. So I"ll just trash these. Maybe.

Reason I chose this business:

Like the shorts. I only wish they made PJ's with the $#*! on them.

Quality
Thumbnail of user jacks1612
2 reviews
0 helpful votes
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October 31st, 2022
Verified purchase

Shopping was easy. We wanted to add on to our original order, but your chat site said we couldn't do it. She quickly cancelled our original order and, after receiving an email confirmation, we corrected our order and increased it from 2 shirts to 5. Then we found a 30% discount. We're very pleased.
We still have to see the quality of the shirts and if of we picked the correct sizes.

Reason I chose this business:

A friend had one of your Halloween shirts gave us the name of your site.

Service
Quality
Thumbnail of user markc2144
1 review
3 helpful votes
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December 7th, 2020

Do not order from this Chinese company called Hawalili. Orders Takes months to get to you (China). Sizes come about 3x too small. Costs are extremely high to ship back to China. End results they say they've never received it. Hawalili is a scam from China. Stay away.

Thumbnail of user anthonyc2164
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

I made a purchase of several men's shirts that I thought I might like for the summer. I was very disappointed when I received them to find that none of the shirts fit. Extra Large was about the size of a Medium. I was not happy with the sizing, however very satisfied with the quality of the shirts. I contacted the source for an exchange, however I have no reason to believe that the Largest Size would fit properly. After a few written exchanges, I was offered a % refund and I could keep all 6 too small shirts. I was not given an Exchange Address so that I could calculate the expense for Return Shipping, so I have no idea what that would cost. I very much like the shirts, however they are of no use to me.

Reason I chose this business:

I'm trusting the quality is as nice as the products appear in add.

Thumbnail of user charlesg982
1 review
0 helpful votes
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July 25th, 2022
Verified purchase
• Updated review

Unfortunately I don't have a pleasant experience with my latest purchase. The order came late wrinkled in a small plastic packing. And the label doesn't have anything that indicates it came from Hawalili. All I did is guessing based on my memory of the photo of my selection.

Placing orders is easy without confusing fillout
July 4th, 2022
Verified site experience
• Previous review

Placing orders is easy without confusing fillout. And packages come as promised. I'm happy with the purchases.

I'm happy to receive everything I ordered for they appear like in pictures.
October 10th, 2021
Verified purchase
• Previous review

I"m happy so far with my purchases. However my orders took a while to arrive.

Reason I chose this business:

The stylings are capturing with vintage look, invoking some nostalia of the time gone-by, and the price is riight. It may take a little time to receive the merchandise however.

Quality
I"m happy so far with my purchases
October 2nd, 2021
Verified site experience
• Previous review

I"m happy so far with my purchases. However my orders took a while to arrive.

Reason I chose this business:

Mostly nice garments and the motifs stand out.

Nice shorrts
August 13th, 2021
Verified purchase
• Previous review

Quick and easy without cpmpplication. Soft and comfortable to wear.

Reason I chose this business:

Hawaiian theme designs. Hawaiian motif.

Reason I chose this product:

I always want to own a Hawaiian shirt. At least one.

Quality
Quick and easy without cpmpplication
July 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Hawaiian theme designs.

Thumbnail of user rone327
3 reviews
0 helpful votes
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August 29th, 2023
Verified purchase
• Updated review

Shipping charge too high customer service could not or would upgrade shipping at no cost to me. I have ordered from you before and had incorrect items and sizes sent to me. This may be yor chance to have my business. Placing this order has been one big hassel and close to being not worth the effort.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user missw50
Miss W. – Hawalili Rep

Dear Customer,

Thank you for reaching out to us regarding your concerns about the shipping charge and the previous issues you encountered with your orders. We apologize for any inconvenience or frustration caused.

We understand that shipping costs are an important consideration for our customers, and we strive to provide transparent and competitive rates. We apologize if the shipping charge for your current order appeared to be too high. We regularly review our shipping options and rates to ensure they align with industry standards and provide the best value for our customers.
Please note that the shipping charge is adjusted by our system automatically, it depends on the distance and parcel weight.
You can enjoy free Standard shipment when the order amount after the discount is over 89 USD. Upon checking, your order amount is not over 89 USD.

Regarding the upgrade of shipping at no cost, we apologize for any confusion or miscommunication. While we do our best to accommodate special requests, free shipping upgrades may not always be feasible due to various factors such as carrier limitations or additional costs involved. We apologize if this was not clearly communicated to you.

We sincerely apologize for the incorrect items and sizes you received in your previous orders. Could you please send us some pictures of the items to check if they are the incorrect size?

We appreciate your feedback and the opportunity to regain your trust and business. If there is anything specific we can do to address your concerns or assist you further with your current order, please let us know. We are committed to providing you with a positive shopping experience and ensuring your satisfaction.

If you need additional assistance, please feel free to contact us by email at service@hawalili.com. We will reply to you within 24 hours.

Best regard,
Echo
HAWALILI

Easy
July 1st, 2021
Verified site experience
• Previous review

Easy - good varity

Reason I chose this business:

Items & prices

Thumbnail of user nickg665
1 review
0 helpful votes
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February 12th, 2022
Verified purchase
• Updated review

I placed my order in early December as a Christmas present. As it got closer to December 25, I tried to track my order. Pages that the "Track" link took me to were either disorganized non-sense and mostly blank, or in Chinese! I had no idea where my order was, or when it would arrive. It actually did arrive, but in the first week of January. I understand there are problems with shipping that are out of the Hawalili's control. What is under Hawalili's control is the quality of your communications, which was very poor.

Reason I chose this business:

I love the design of your shirts.

Reason I chose this product:

I love the design of your shirts.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Dear customer,

Total time = processing time + shipping time
Order Processing: 3-5 Business Days.
For more details of the delivery, you can check here: https :// www.hawalili. Com/information/Shipping%20%26%20Delivery
The actual delivered date should base on the real shipping situation. Hope for your understanding.

Sorry for the inconvience.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Very slick
December 13th, 2021
Verified site experience
• Previous review

Very slick. Drama-free. Cool stuff.

Reason I chose this business:

Cool stuff.

Very quick and easy
August 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Friend recommendation

Thumbnail of user steved1295
1 review
0 helpful votes
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October 11th, 2021
Verified purchase
• Updated review

On the last shirt that was shipped to me, the size was not labeled and it had to be size small as I could not even get into it. (I ordered large on all 5)
On the long sleeve blue and white shirt, the collar on it was extremely wide and did not look right when I put it on. The other three shirts were fine. I was going to order a few other shirts but I am unsure now. I do not like to return shipped items.

Reason I chose this product:

I liked the look of the shirts.

Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback and sorry for any inconvenience caused.

Regarding the last product you received, after inspection, you bought a large size, and we also truly sent you a product of this size. We did not send the wrong product.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop.
If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Great shirts and very easy checking out to order
August 12th, 2021
Verified site experience
• Previous review
Thumbnail of user christopherb1572
3 reviews
0 helpful votes
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December 15th, 2021

I have been buying everything online for a long time. It's easier for me to choose, and in general, I don't have to go anywhere. The service at the store is excellent, no delays, everything is on time

Thumbnail of user nicholash518
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

I ordered several hats and caps. They arrived in an envelope all smashed. You should know that it is like a sacrilege to smash and ruin a good hat by smashing it and creasing it where it shouldn't be creased. I like the product otherwise

Reason I chose this business:

I like why I saw. Prices were good.

Quality
Thumbnail of user tomu319
1 review
0 helpful votes
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April 27th, 2022
Verified purchase
• Updated review

I ordered a 4X shirt since I'm a big boy. It fit great so I ordered 4 more shirts in 4X. All arrived as expected and are beautiful. Only problem is that these 4X shirts are slightly smaller than the 1st one I ordered and are a little tight across the chest. Now I'm wishing you made 5X shirts though it would probably be better for me to just lose 20 lbs.

Reason I chose this business:

Previously purchased here

Quality
Difficult to enter credit card information
March 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Nice shirt design. Hope it fits.

Thumbnail of user jimw937
1 review
0 helpful votes
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September 5th, 2021
Verified purchase

Really enjoy the variety of of great patterned shirts. Will review further on material and quality when the shirts arrive.
The shirts arrived….
Unfortunately, they are cheap polyester similar to Halloween costume material. The patterns, which look great on the computer, look cheap in reality. These shirts if made of cotton with quality prints or embroidery would be great. As they are, they are only suitable as costumes, not to be worn otherwise.

Reason I chose this business:

Recommended by a friend. Sale clinched the deal.

Quality
Thumbnail of user jasona1033
1 review
0 helpful votes
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March 12th, 2023
Verified purchase
• Updated review

The first shirt was pretty as it looked like stained glass. It was too small so I sent it back for a larger size. I have not heard anything about returning the first shirt. I received the second shirt and it is very unique.

I was told I would be getting information about returning the shirt, but I have not heard from anyone yet. Please have someone contact me about returning the shirt. I would like a larger size if you have it.

Reason I chose this business:

The many colors on the shirts.

Reason I chose this product:

My husband likes to wear shirts that are made for wearing out side.

Service
Quality
The shirts are so colorful
February 9th, 2023
Verified site experience
• Previous review
Reason I chose this business:

The many colorson the shirts.

Shirt sizes
May 31st, 2022
Verified purchase
• Previous review

We were afraid that since the shirts were made in another country they might be smaller than ones made in America. We ordered a 2XL. My husband wears a XL in shirts purchased in the USA. These are a little snug, but will be good if they do not shrink.

Reason I chose this business:

Saw it on computer.

Quality
Thumbnail of user ericm1320
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase
• Updated review

In future I have to be cautious to order, because Yours company cannot give nearby Time of delivery?, I get upset, cause sometimes items ordered are to be worn in a stipulated Time, its called Time sensitive, thus, not very pleased.

Reason I chose this business:

Easy to shop with more choices.

Service
Quality
Easy to navigate
November 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good choices

Deliveries have to be more quicker
July 6th, 2021
Verified site experience
• Previous review
Thumbnail of user seang534
1 review
1 helpful vote
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February 14th, 2023
Verified purchase
• Updated review

Too many flashing visual fields pop up. I ordered 4 shirts that I requested to be 3LX but was sent only 1 shirt with that size. I don't feel that the mistake was on my end but I can't prove it and I don't have the documentation to prove that the order was changed. So I have sent back the 3 wrong size shirts and you should be receiving them shortly. Your return policy is awful and if I had known this before hand I would never had used your web site.

You need to have a free return process for wrongful errors.

Reason I chose this business:

Searched on google" mens 3 LX shirts"

Reason I chose this product:

I thought they were pretty reasonable for that size shirt not knowing that the order would be changed.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for the feedback.

Upon checking, your order contains 3 XXL items and 1 3XL item. We are not allowed to exchange the sizes of our customers' items without their permission. Items need to be returned to our fulfillment center and our return policy states that buyers are responsible for return shipping. Please accept our sincere apologies for any inconvenience caused. We'll forward your sincere feedback to our team.

We`ll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Too many flashing visual fields pop up
January 15th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Searched on google" mens 3 LX shirts"

Thumbnail of user willw316
1 review
0 helpful votes
  • Send Message
April 4th, 2023
Verified purchase

While searching to replenish a diminished supply of shirts I discovered Hawalili. They offered a unique variety of colors and patterns suitable to my taste. Narrowing the choices was a pleasing adventure, but adding to my shopping cart and completing my order was no trouble at all.

Reason I chose this business:

Replenish a much-diminished sourly of Hawaiian style shirts.

Quality
Thumbnail of user douglasg338
1 review
0 helpful votes
  • Send Message
December 25th, 2021
Verified purchase
• Updated review

The product was very colourful and the service was good and product arrived well in time for Christmas.
The only problem I had when replying to emails was being told they were not receiving my return emails when I was replying every time and I had to to live chat twice before I could get through. All ended well though.

I contacted Hawalili twice Both were were seemingly very helpful but I only got my order sorted after second call

Reason I chose this business:

Saw it on internet.

Reason I chose this product:

Something different

Service
Quality
Good variety to select from
November 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Saw it on internet.

Thumbnail of user annelia2
7 reviews
1 helpful vote
  • Send Message
March 2nd, 2023

I've been a customer at this store for several years. I've never had a problem with the service or the quality of the items I've purchased. They offer a diverse range of products at reasonable prices.

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Thumbnail of user missw50
Miss W.

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