• Hawalili

Hawalili

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Overview

Hawalili has a rating of 3.9 stars from 1,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hawalili most frequently mention good quality, great selection, and customer service. Hawalili ranks 8th among Men's Clothing sites.

  • Service
    402
  • Quality
    1639
Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
1
Negative
1

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28,541 reviews

32
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How would you rate Hawalili?
Top Positive Review

“Nice!”

Ethan B.
4/27/24

Always good to find good shop. And this one is exactly one! Good looking shirts and other things! Thank you will buy again

Top Critical Review

“Garbage”

J L.
9/22/21

If it sounds too good to be true it usually is. The shirts they show on their website look great but what will show up at your front door is completely different, I would be embarrassed to wear these shirts in public, and the sizes are completely off. If you have a problem you have to pay all kinds of fees and spend time trying to return it. This is not an Amazon like company. Don't waste your money buying anything from this company,

Reviews (1,924)

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Reviews that mention popular keywords

customer service (127) return policy (61) web site (262) shopping experience (267) hawaiian shirts (119) delivery time (63) quality products (49)
Thumbnail of user bene426
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

I ordered two styles of light weight shirts, 4 total shirts, and the XXL styles were too small. Typically these island shirts should run large. Only one of the 4 shirts had a tag of contents that being polyester. I thought all were to be linen. Non of the shirts had a tag with the certificate of origin. The quality of the fabric seemed nice and when washed initially the emerged almost wrinkle free. I will donate these shirts to a nonprofit.

Thumbnail of user nushinn
1 review
5 helpful votes
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November 12th, 2020

The products are cheap from China. The item's large size, is American medium size. They do not refund you unless you send the item back to a Chinese address. Paypal does not refund you either and asks you send the item back to China first. The cost of sending an item to China is more than the item's value. That's why they are Scam.

Thumbnail of user ryant841
1 review
0 helpful votes
  • Send Message
October 19th, 2022
Verified purchase

On my original first order, you advertised a special discount of 20 % on the first order. I did send you an email, reminding you of the discount, and to date I have not received the discount.
I am sure that somewhere along the way, my reminder email was just by past and out of site, out f Mind.
You can credit my Credit card from the original purchase, and that help me decide if I wish to do any more business with you.

Wallace Hoffman *******@aol.com

Reason I chose this business:

Received an Ad

Service
Quality
Thumbnail of user kellyl892
1 review
0 helpful votes
  • Send Message
January 6th, 2022
Verified purchase
• Updated review

Loved the quality of the shirts I recently purchased from you guys. Felt like I was in Hawaii even though I wasn't.
And received the shirts before Christmas, less than 2 weeks after placing the order.
Keep up the good work.

Reason I chose this business:

It just appeared on a Facebook page

Reason I chose this product:

I lkied the design

Quality
Very efficient website
December 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

It just appeared on a Facebook page

Thumbnail of user deborahg458
2 reviews
0 helpful votes
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December 11th, 2022
Verified purchase

I was able to find what I wanted pretty quickly and I was able to get a few variations. I was excited to get my order, but when I received the shirts, they looked thin and cheap. I also discovered that they were meant to be dry-cleaned, something I was not prepared to do.

Reason I chose this business:

The type of men's shirt I was looking for showed a result in my Google search, and reviews of the shop online were good.

Service
Quality
Thumbnail of user russn48
1 review
0 helpful votes
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June 21st, 2022
Verified purchase
• Updated review

It was a good experience until I put the shirt on. Liked the shirt in the picture but the one I got has a piece of a leaf where it buttons and looks terrible. I will never where it even though it fit good and was comfortable. I loved the hat I got and have worn it already. Will probably never order again from them unless they read this and fix it.

Reason I chose this business:

I receive there emails and have gotten a shirt one other time that I liked.

Reason I chose this product:

They have comfortable, stylish and cool looking products.

Quality
So for quick & easy
April 22nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Like products

Thumbnail of user gabrielu67
1 review
0 helpful votes
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August 14th, 2022
Verified purchase
• Updated review

Loved the product, print and material. However it was way oversized. I ordered XL as a I normally do for this style of shirt but when I hold it up against my other Hawaiian style shirts it is 2-3 inches bigger on both sizes. Could be a XXL or XXXL.

Reason I chose this business:

Liked the look of shirt

Reason I chose this product:

Need it for a family photo. Received it 3 days before phot so did not have time to exchange it.

Quality
Good so far
June 15th, 2022
Verified site experience
• Previous review
Reason I chose this business:

. Liked the look of shirt

Thumbnail of user nickk466
2 reviews
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase

Ordering was easy. Delivery was a little sooner than expected. Customer service was very good at responding. I had ordered shirts, five in total. Two fit great (Hawalili labeled), two fit snug (Misslook labeled), one fit like a small (no printed label). All were ordered and labeled XL. They are not the same in sizes. The material of the shirts are light weight and feel fine. After washing, with my other shirts, they seem to have held up well and did not change in fit. If I can determine how the shirts are labeled I may order more.

Reason I chose this business:

Ad showed up on site I was reading. Decided to check the site out. Now we will see what the quality is like.

Service
Quality
Thumbnail of user nancyf1468
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

I love your selection. Honestly, I didn't expect much. I was hoping for the best. I was amazed by the quality and the fit of the shirts. I am a super fan. I will continue to order and tell my friends and family.

Reason I chose this business:

Needed to find my style and you definitely have it

Quality
Thumbnail of user jordano131
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

It was easy to shop on your site. I received one shirt and it was fine. The second shirt came and it was damaged, a tear in the shirt and a tear on the collar. My husband emailed you about this, you told him could mail back, would cost us to ship back, or keep shirt and would give 15% off next purchase. Nothing was said about refunding full amout paid for shirt or you pay for the shipping to send back and send a new shirt. WE loved the first shirt received. I will not be shopping on your site again. I did love your shirts and would have probably ordered more in the future, but not now since this is the kind of service we got when having a problem.

Reason I chose this business:

Beautiful shirts

Service
Quality
Thumbnail of user williami426
1 review
0 helpful votes
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September 6th, 2021
Verified purchase
• Updated review

Shopping experience excellent. Now to see how long it takes to get purchased items delivered. This is my first purchase on this web site. Want to purchase more but will see how long it takes to get items.

Reason I chose this business:

I like the ease of use.

Quality
Shopping experience excellent
August 7th, 2021
Verified site experience
• Previous review

Shopping experience excellent. Now to see how long it takes to get purchased items delivered. This is my first purchase on this web site. Want to purchase more but will see how long it takes to get items.

Reason I chose this business:

I like the ease of use.

Thumbnail of user chrisq411
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

No issues at all. Easy to order and then it arrives. I hung it up in closet and waited for him to discover the three shirts. He found them first night and liked them! Thanks. We love the colorful guitars and music notes, thats for nights at Pappy & Harriets! And the shirt with the long guitar neck is for when he plays every Sunday at church!

Reason I chose this business:

Great designs

Quality
Thumbnail of user justinl717
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

"T-Shirts"
Allowed purchase of products that were not available and didn't offer a refund. I had to get a refund on my own, check my order statuses on my own and wait a long time for my part of my order to come in. 2 are here now, waiting on the last t-shirt to come in.

Service
Quality
Thumbnail of user stevev863
1 review
0 helpful votes
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April 18th, 2023
Verified purchase
• Updated review

One of the shirts I ordered was for Mardi Gras and it didn't show up and one of the shirts my husband didn't like and I followed the instructions to return the two shirts, but did not receive an e-mail confirmation within 48 hours as the instructions stated on how to return the shirts and receive a credit. I assume the ploy is to wait until it is too late to return them.

Reason I chose this business:

Needed a Mardi Gras shirt for my husband

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for the feedback and sorry for any inconvenience caused.

Upon checking, our colleague has previously replied to you before. Would you mind please double check your mailbox again? Maybe it is in the spam folder. T T

No worries, we did record your return request, and we are glad to help you with the return. Please feel free to contact us by email at service@hawalili.com or by chat online.

I don't have anything to add
February 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Needed a Mardi Gras shirt for my husband

Thumbnail of user josephi400
1 review
0 helpful votes
  • Send Message
December 17th, 2021
Verified purchase

Received good follow up customer service after querying shipping cost not showing up in final
Total to pay. Hawalili replied and explained where it appears in the checkout process.
The shirt was cheap price but shipping was almost half of the cost of the shirt. Purchase not such a great deal after all!

Service
Value
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback and sorry for any inconvenience caused.

However, the shipping costs can be visible before payment. Under normal circumstances, after entering the payment program and filling in the delivery address, when selecting the shipping method, you can see the amount of the shipping fee in the shipping method.

Hope this can eliminate your doubts and solve the problems you have encountered.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user normank135
2 reviews
0 helpful votes
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July 9th, 2022
Verified purchase

1st time buyer colors were lighter than shown I expected dark blue background with white leaves background was light blue therefore the white was not pronounced. Additionally green leaves (NOT Shown).

Reason I chose this business:

I liked the shirt

Service
Quality
Thumbnail of user bobl688
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Nice looking product, easy checkout process, lets just hope the shirts are as nice as they look. Fit and durability is everything. FINGERS CROSSED!

UPDATE: Quality was poor. Very thin material and cheap buttons. Will update once they are wore and washed a couple times.

Reason I chose this business:

Fishing add caught me. HOOK!

Quality
Thumbnail of user stepheng1379
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase
• Updated review

I have purchased several shirts from Hawalili. I have been pleased with each shirt. They are of good quality and at a good value. I will continue to buy from them in the future. I just wish that they had a bigger selection.

Reason I chose this business:

I received an email. I'm a repeat customer.

Great Shirts
June 28th, 2022
Verified purchase
• Previous review

Hawalili makes it easy to shop. Their shirts are of good quality and they have good prices. I only wish that they had a better selection.

Reason I chose this business:

The email popped up in my inbox

Service
Quality
Long wait
October 21st, 2021
Verified purchase
• Previous review

It took 4 weeks to receive my order. The shirt I ordered is nice but it runs small. Good thing I ordered a larger size. I'm still waiting for another shirt that I ordered before this one. We'll see.

Reason I chose this business:

Style of shirts and pricing.

Quality
Thumbnail of user franks1385
1 review
0 helpful votes
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August 21st, 2021
Verified purchase

Shirt was of poor quality, so I kept it because it would cost me more money to send it back, as I would try to get my money back, but it was not worth it! The return postage was more than the shirt was worth! So, I still lost $20.00 because I will loose money returning the shirt!

Reason I chose this business:

Love the shirts!

Quality
Thumbnail of user michaely593
1 review
0 helpful votes
  • Send Message
August 29th, 2021
Verified purchase

I loved the shirts. I did not like the fact that there is not any sort of fabric care label on the shirts. There is no RN label indicating where the shirt is made, where the fabric is from, or the actual fabric. Customer service was of no help..

Reason I chose this business:

I have been tracking this Hawalili for some time. Today I pulled the trigger.

Service
Quality
Thumbnail of user cemilem1
8 reviews
3 helpful votes
  • Send Message
March 2nd, 2023

I have been shopping at Hawalili for a while now. I am always amazed by the quality of the clothes and the prices are very reasonable. The staff is also very helpful and friendly. I highly recommend this store to anyone who wants to buy quality clothing at affordable prices!

Thumbnail of user philipn111
1 review
0 helpful votes
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July 30th, 2021

I bought a shirt that was to be XL and I fit into XL sizes pretty well. The shirt that I got didn't have any tags, so I have no idea what size it is, but it is nowhere close to XL. When I asked what could be done I was offered a 25% refund if I kept it, or I would have to pay all the shipping to return it to China, which probably cost more than what I paid. I was told in their exact words "Sizing varies between our items and different products have different sizes." In other words, you can't trust the sizes listed and you're screwed if it doesn't fit. Terrible company, don't trust it!

Tip for consumers:
DON'T TRUST THE SIZES, OR EVEN THIS SITE!

Products used:
Shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user timothyp904
1 review
0 helpful votes
  • Send Message
March 3rd, 2023
Verified purchase

Athough the shirt did look as it did in the catalogue, it ran too big and baggy for my body type. It was a medium and it fit me like a large. I believe a small would not be good, so I just gave it away. I was very disappointed and will not be placing future orders for this reason.

Reason I chose this business:

I saw shirt patterns that I liked. My only hesitation is that they are mostly all polyester which is not a favorite fabric of mine. I like at least if polyester is mixed with cotton. I only purchased one shirt and I will see how I like it.

Quality
Thumbnail of user chrisc2010
2 reviews
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase
• Updated review

Website is very easy to navigate and I am satisfied with the products quality. I feel that with the price of the shirt and the shipping and handling it makes the cost of the shirt double what I got from both Ebay and Amazon so it will be doubtful that I order anything further from Hawalili. In my numerous attempts to track the shipment the tracking was vague and superficial at best.

Answers given to questions were vague and tracking was near non-existent.

Reason I chose this business:

Was looking for a casual shirt featuring turtles. Found one I liked.

Reason I chose this product:

The pattern included Sea turtles.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for your feedback. Sorry for any inconvenience caused.

And we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-20 Business Days.

If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Website is quick and easy
May 29th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Was looking for a casual shirt featuring turtles. Found one I liked.

Thumbnail of user larryc1347
2 reviews
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase
• Updated review

I just got my 13th shirt. I love these they feel good and I get a lot of compliments. Also I tried washing them and just hang them to dry and there great I have given the website's address to at least 50 people!

Reason I chose this business:

Quality and variety

Sweet
June 21st, 2022
Verified purchase
• Previous review

Easy to order from and very nice. Getting lots of man I love that

Reason I chose this business:

Liked products

Quality

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Thumbnail of user missw50
Miss W.

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