• Hawalili

Hawalili

Write a Review

Overview

Hawalili has a rating of 3.9 stars from 1,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hawalili most frequently mention good quality, great selection, and customer service. Hawalili ranks 8th among Men's Clothing sites.

  • Service
    402
  • Quality
    1639
Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
1
Negative
1

Instant Feedback

28,541 reviews

32
See all photos
How would you rate Hawalili?
Top Positive Review

“Nice!”

Ethan B.
4/27/24

Always good to find good shop. And this one is exactly one! Good looking shirts and other things! Thank you will buy again

Top Critical Review

“Garbage”

J L.
9/22/21

If it sounds too good to be true it usually is. The shirts they show on their website look great but what will show up at your front door is completely different, I would be embarrassed to wear these shirts in public, and the sizes are completely off. If you have a problem you have to pay all kinds of fees and spend time trying to return it. This is not an Amazon like company. Don't waste your money buying anything from this company,

Reviews (1,924)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (127) return policy (61) web site (262) shopping experience (267) hawaiian shirts (119) delivery time (63) quality products (49)
Thumbnail of user dougo92
1 review
0 helpful votes
  • Send Message
August 14th, 2022
Verified purchase

Bought 5 shirts, 3 were 3 sizes to small, after several emails they ask me to return them, going cost more than there worth, don't buy from this company

Tip for consumers:
Dont

Products used:
The one that fit

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?

Thumbnail of user johnc7998
1 review
0 helpful votes
  • Send Message
May 16th, 2022
Verified purchase
• Updated review

This is a Birthday gift for my brother., but I was unable to ship to him directly. I wasn't able to enter a separate billing and shipping address during the initial order. Because of that he didn't get his shirt on his birthday and had to wait until I received it at the billing address and resend the shirt to him at a second shipping cost that I had to pay.
He did love the shirt when he finally got it.

I asked if I could change the shipping address. Was told it was too late
It was less then one day.

Reason I chose this business:

Untuck style and fun look shirts and clothing.
I will continue to go to your web site for gifts and personal clothing.

Reason I chose this product:

I thought my brother in Orlando would like it.

Service
Quality
This is a Birthday gift for my brother
March 17th, 2022
Verified site experience
• Previous review
Thumbnail of user zacharyk136
1 review
0 helpful votes
  • Send Message
February 26th, 2022
Verified purchase
• Updated review

Kia Ora. Nga mihi whanau. I purchased several shirts from this store. Unfortunately, the quality of the material was poor, and I was left disappointed. Shift sizes were fine; however, I chose different types of shirts for particular environments, and all were not of reasonable or good quality material. So, unfortunately, I will not buy from there again.

Reason I chose this business:

First time to try out. If they good quality, I’ll buy again.

Reason I chose this product:

Items were of my taste, and the colours were appropriate.

Quality
Kia Ora
December 28th, 2021
Verified site experience
• Previous review

Kia Ora. Nga mihi whanau.

Reason I chose this business:

First time to try out. If they good quality, I’ll buy again.

Thumbnail of user douglasm1032
1 review
0 helpful votes
  • Send Message
February 9th, 2023
Verified purchase
• Updated review

High shipping, do not let you know it is coming from China, customs, etc. /set up payment plan without asking, or letting me know.
WAAAY too long to get order, it sat in Customs in China and US too long. They fool you into thinking your order is coming from Hawaii, not China!

Reason I chose this business:

Liked the shirt for St. Pats Day

Reason I chose this product:

Liked the shirt.

Quality
Easy to enter info
January 10th, 2023
Verified site experience
• Previous review

Easy to enter info. Item in stock. Rather high shipping charge!

Reason I chose this business:

Liked the shirt for St. Pats Day

Thumbnail of user undesclosedr
1 review
3 helpful votes
  • Send Message
February 4th, 2021

Hawalili has poor customer relations. They shipped the wrong size product. Only was to get a refund is for me to mail the product back to China AT MY EXPENSE. Cost to ship for a retail consumer exceeds the price of the product.

Thumbnail of user jaye358
1 review
0 helpful votes
  • Send Message
June 12th, 2022
Verified purchase
• Updated review

The shirts I bought are good quality for the price and the design is unique and modern, just want to say the measure could be more consistent, I bought all the same measure (M) and while the majority fit perfectly some are too tight

Reason I chose this business:

Exclusive products

Quality
Easy and peasy
June 9th, 2021
Verified site experience
• Previous review
Thumbnail of user kevinf1578
1 review
0 helpful votes
  • Send Message
December 17th, 2022
Verified purchase
• Updated review

Hubby happy with the shirts for his company's Wacky Wednesday shirt 'tradition' - HOWEVER the company should really look into a better shipping/logistics vendor. Once package reached the U.S. it bounced from Monroe, NJ (which is where our shipping address was), to Westwood, IN, BACK to Monroe, NJ, then to another location in NJ and finally shipped to our local post office. It's not bad enough that it takes 3 to 4 weeks to get your order, but the bouncing from one state to another added another 4 days - which is ridiculous! Shirts are decent quality - good design selections - but having 2nd thoughts after this scenario about placing more orders.

Felt like I got the run around when I asked why package had bounced back and fourth - especially when the shipping label has a Monroe, NJ address. I was told that that label is just put on by their 'vendor/manufacturer location'. So in reality - they are NOT in NJ but probably overseas somewhere.

Reason I chose this business:

Good fit on previous purchases - especially when person is 6'2" and 240 lbs. Decent selection of designs and good range of sizes.

Reason I chose this product:

Design options

Service
Quality
Good site for Wacky Wednesday shirts for my hubby's...
October 18th, 2022
Verified site experience
• Previous review

Good site for Wacky Wednesday shirts for my hubby's workplace tradition.

Reason I chose this business:

Good fit on previous purchases - especially when person is 6'2" and 240 lbs.

Thumbnail of user alext807
1 review
0 helpful votes
  • Send Message
September 21st, 2021
Verified purchase

First you didn't tell me it was in us funds and I had to pay more than I wanted. Second the product is too flimsey

First you didn't tell me it was in us funds. I payed more than I wanted too for the shoes. Second, the shoes are not strong enough for the inviroment of canada. I won't order again.

Y for Canadian life style

Reason I chose this business:

Nice shoes and a good price.

Quality
Thumbnail of user johnn1774
1 review
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase

Products are wrongly sized. I use XL in all shirts. But Hawalili shirts sizes are actually sized from small to XL, yet label these shirts as XL when they are not. As a result, I cannot trust your sizes and therefore cannot buy anymore Hawalili. Gts

Reason I chose this business:

Good quality based on prior purchases

Service
Quality
Thumbnail of user russi112
1 review
0 helpful votes
  • Send Message
January 9th, 2024
Verified purchase

The shirts were received days earlier than expected and I was pleased with the quality and added protection. That was the 4 or 5th time I bought shirts there and am pleased.

Reason I chose this business:

Sales & products I like

Thumbnail of user elijahb252
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase
• Updated review

Fit was to small at the waist and the legs(inseam and outseam was ridiculously large) and had no back pockets whatsoever
And when I Put on the only pair with back and side( cargo pockets on the legs) the hook snap for the waist came right off. Not happy at all!

Reason I chose this product:

Looked like good quality in the picture but not so much when I tried them on!

Quality
Awesome inventory
July 7th, 2023
Verified site experience
• Previous review
Thumbnail of user chriso539
1 review
0 helpful votes
  • Send Message
August 13th, 2021
Verified purchase
• Updated review

The shirt came after some delay, and although it was listed as a MAN'S SIZE 5XL, it was much smaller and my husband couldn't get it anywhere near closed. I will keep the shirt because it's a hassle to send back. I'll see if my son wants it. The other shirts I ordered(one for me and one for my son) fit perfectly and I'm entirely satisfied with them.

Quality
Great
July 14th, 2021
Verified site experience
• Previous review

Great. Colors, prices, sizes, huge variety. I'm very pleased so far.

Thumbnail of user bobz409
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase
• Updated review

The four shirts had wrinkles that were very difficult to get rid of. The Care tag was unclear as to the proper care of the garments, as there was nothing beyond symbols which were not sufficient. I have very similar shirts that I purchased from Laleela, which have not been ironed in three plus years, and still do not need pressing. I suspect that the polyester is not near the same as the Laleela shirts, which were made of a material is called Terivoile, which is a silk-like polyester.

Reason I chose this business:

I use Hawalili through Amazon, and have always loved their shirts, and expected the same quality as the Laleela shirts. I was disappointed.

Reason I chose this product:

Because of my past experience was Hawalili.

Easy to shop, easy to eliminate when changing my mind...
March 18th, 2023
Verified site experience
• Previous review

Easy to shop, easy to eliminate when changing my mind about my choices.

Reason I chose this business:

I use Hawalili through Amazon, and have always loved their shirts!

Thumbnail of user dant632
1 review
0 helpful votes
  • Send Message
October 28th, 2021
Verified purchase

Sunday night i wanted to pay for the shirts. Had a 30min conversation thru live chat. Your website had a bad script and would not let me use a credit card. I was on line to this store for almost an hour to try to make a purchase.
"the iframe has not configures - see suggestions in Console" This message was in the credit card number field as well as the expiration and CVC fields. Very frustrating!

Reason I chose this business:

Cool looking shirts

Service
Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback and sorry for any inconvenience caused. We will keep improving on this.

We are sorry to keep you waiting for a long time. Due to the increase in the number of customers who have come to consult recently, it will take some time to wait.

We support online payments at the moment, mainly including 3 ways, Paypal, Credit Card or Debit Card.

We can process the payment with PayPal, credit card or bank transfer now. I think you can use the credit / debit card via PayPal as a PayPal guest (so you don't need a PayPal account). You can make payment by credit card at checkout. Click "Pay with debit or credit card", then fill in the required information.

Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer, so may need to try multiple times, try to change to another card, or pay with the PayPal balance. (The card is just used PayPal as a guest to send the payment to us. PayPal is the intermediary to transfer the payment from credit card or debit card to our PayPal account.)

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user louisu104
1 review
0 helpful votes
  • Send Message
July 13th, 2023
Verified purchase
• Updated review

The shirt I ordered was XL but the shirt I got was more like XLT. XL for a tall person. But the arms aren't tight, so I dunno. It just seems like a tent when putting it on. No, I'm not putting you on.

Reason I chose this business:

Y'all had a shirt I needed

Reason I chose this product:

The shirt I ordered was kewl.

Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Dear Customer,

Thank you for your feedback regarding the item(s) received. We are sorry that the size of item didn't work out as expected. We sincerely apologize for all inconvenience.

There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.

Meawhile.We are committed to enhancing our service to simplify the process for customers in selecting their ideal size with greater accuracy.

We do hope you will have a better shopping experience with us in the future. Thanks for your feedback.

If you need additional assistance, please feel free to contact us by email at service@hawalili.com

Best regard,
Mandy
HAWALILI

You keep popping up these damn windows which pisses...
May 14th, 2023
Verified site experience
• Previous review

You keep popping up these damn windows which pisses me off. Lemme shop and then offer discounts when I'm at the frigging discount code page! I can't remember the codes you list anyway thru it all.

Reason I chose this business:

I had typed "mother's day hawaiian shirt" into my phone and it had a bodacious looking at work of a shirt, the tiki things with big teeth. Upon finding the shirt while at home, I decided it was a must have. So I bought it.

Thumbnail of user davew1316
2 reviews
0 helpful votes
  • Send Message
October 18th, 2023
Verified purchase

THERES NEAR NOT AS MUCH SELECTION AS THERE USED TO BE. IF YOU PUT IN FOR SIZE "XXL" FOR EXAMPLE IN YOUR SEARCH,WHAT YOU'LL WIND UP WITH IS A BUNCH OF $#*! N O T AVAILABLE IN THAT SIZE... WHY?
NOT O N C E DID I GET AN E-MAIL OR TRACKING INFO WHEN ITEMS WERE SHIPPED!

Reason I chose this business:

GOT An UPDATED E-MAIL AND THOUGHT MAYBE IF I COULD FIND SOME LONGSLEVED SHIRTS THAT I LIKED MAYBE,JUST MAYBE I'D GIVE THEM ANOTHER SHOT... WILL SEE.

Quality
Thumbnail of user benb1170
1 review
0 helpful votes
  • Send Message
July 21st, 2023
Verified purchase
• Updated review

Just received a shipment of six more shirts bringing my total this year to ten. I was going to hold off wearing any of them until our next vacation, but wore one out to dinner recently. After five or ten minutes in the restaurant I was asked about my shirt. I expect to get asked that a lot going forward. I should print some business cards for your website. I may need them.

For anyone who has never ordered from Hawalili have no fear. You get your shirts delivered quickly.They have overestimated the delivery twice now. The shirts I got today, 31 July weren't due until Aug 6th. The shirts come inside a shipping bag and each shirt comes in its own plastic bag. See photos

I'm probaby tapped out of closet space but will need some cotton linen for Africa trip next year. I know where I'll order from.

Fyi...im 6'3" and 265...3XXL fit with room to spare.

Reason I chose this business:

Selection quality and price

Tip for consumers:
I've ordered from Hawalili twice now. The prices might lead some to believe that it's too good to be true, but it's true! I got six shirts for $82 and free shipping. Arrived a week before estimate, just like last order

Products used:
Six shirts

Service
Value
Shipping
Quality
Completely Satisfied!
February 2nd, 2023
Verified purchase
• Previous review

I ordered 4 shirts in 3X on 02/02/2023 and received the shirts today. These shirts aren't exactly what's pictured on the website, but that won't stop me from wearing them. They all fit great, I'm 6'3" and 275 so 3XL is working. I washed them, all four shirts together even the mostly white one, and there was no color bleed whatsoever. They are all hemmed and a lightweight material that may just be perfect for those hot August nights.

I WILL order again. Already telling my kids to shop here for birthdays and holidays.

So 5 stars and a #1 and I got them in less than 2 weeks too. Great price, great shirts, I can wait 2-3 weeks.

Tip for consumers:
Shipping takes longer from overseas; you will eventually get a US Postal Service tracking number if ordering from US.

Products used:
4 shorts for $80 shipping included on orders over a certain price point.

Service
Value
Shipping
Quality
Thumbnail of user marks5731
2 reviews
0 helpful votes
  • Send Message
September 11th, 2021
Verified purchase
• Updated review

Very little in my size and when I did find something it took forever to arrive. The package tracker would show that it spent an excessive amount of time at one location before moving onward.

Reason I chose this business:

The shirt patterns

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// www.hawalili. Com/information/Shipping%20%26%20Delivery

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Very little in my size
March 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

A POP_UP while on another site

Thumbnail of user tonyw763
1 review
0 helpful votes
  • Send Message
July 3rd, 2022
Verified purchase
• Updated review

A little confusion with the discounts but other than that we're doing great. Enjoyed the experience anyway and will go slower next time so I figure it out correctly.

Reason I chose this business:

I love the look of your product! And the prices are acceptable.

Reason I chose this product:

Love this style.

Quality
A little confusion with the discounts but other than...
June 2nd, 2022
Verified site experience
• Previous review

A little confusion with the discounts but other than that we're doing great.

Reason I chose this business:

I love the look of your product

Thumbnail of user samuelp632
1 review
0 helpful votes
  • Send Message
November 30th, 2022
Verified purchase

Easy to order and check out. Shirts arrived before date quoted in conformation email. Love how soft the material is. The shirt looks good on my favorite guy.

Service
Quality
Thumbnail of user steveg1386
1 review
0 helpful votes
  • Send Message
August 25th, 2021
Verified purchase
• Updated review

Excellent products. Shirts are very true to UK sizes. If I was to moan about anything, the delivery could be a bit quicker. But overall well happy. 5*

Reason I chose this business:

Couldn't log into Salvacat

Reason I chose this product:

I like a loud shirt.

Quality
Easy to navigate
July 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Couldn't log into Salvacat

Thumbnail of user ericd980
3 reviews
0 helpful votes
  • Send Message
December 24th, 2021

Excellent service, at a very high level, managers are always available, help to place an order, answer all questions, delivery is fast, high quality clothes

Thumbnail of user tym60
1 review
3 helpful votes
  • Send Message
June 12th, 2021

These shirts are made with the thinnest material possible, just after one wash and no heat they fall apart. Nice designs but terrible material quality.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jerryr617
1 review
0 helpful votes
  • Send Message
February 7th, 2023
Verified purchase
• Updated review

Items arrived after Christmas, had no idea shipping would take so long, had thought about returning these, because of delays, but decided to keep for next Season.

Reason I chose this business:

Maybe, will see if shipping delays improve.

Reason I chose this product:

Cost, and look, of the product.

Quality
Good deal classic
December 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Good product

Thumbnail of user davel736
1 review
0 helpful votes
  • Send Message
October 3rd, 2021
Verified purchase

As above. Additionally as there is a large range of product I would recommend further subdivisions e.g. Halloween or 50's etc. just to speed things up.

Reason I chose this business:

Nice 50's designs

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user missw50
Miss W.

How do I know I can trust these reviews about Hawalili?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hawalili?