• Hawalili

Hawalili

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Overview

Hawalili has a rating of 3.9 stars from 1,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hawalili most frequently mention good quality, great selection, and customer service. Hawalili ranks 8th among Men's Clothing sites.

  • Service
    402
  • Quality
    1639
Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
1
Negative
1

Instant Feedback

28,541 reviews

32
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How would you rate Hawalili?
Top Positive Review

“Nice!”

Ethan B.
4/27/24

Always good to find good shop. And this one is exactly one! Good looking shirts and other things! Thank you will buy again

Top Critical Review

“Garbage”

J L.
9/22/21

If it sounds too good to be true it usually is. The shirts they show on their website look great but what will show up at your front door is completely different, I would be embarrassed to wear these shirts in public, and the sizes are completely off. If you have a problem you have to pay all kinds of fees and spend time trying to return it. This is not an Amazon like company. Don't waste your money buying anything from this company,

Reviews (1,924)

Rating

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Reviews that mention popular keywords

customer service (127) return policy (61) web site (262) shopping experience (267) hawaiian shirts (119) delivery time (63) quality products (49)
Thumbnail of user bryanf488
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Great website - easy navigation is a plus. First time buyer and I liked what I saw.
Just a matter of waiting delivery to actually see what I purchased. Thank you

Reason I chose this business:

Looking for a Hawaiian summer shirt for a birthday gift and really liked the item I chose.

Quality
Thumbnail of user noahw134
1 review
0 helpful votes
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May 20th, 2022
Verified purchase
• Updated review

Love the shirts! Light weight and very comfortable in the Florida heat! I get complements on the styles all the time. I've been a repeat customer and I'll return again!

Reason I chose this business:

Email offer sent

Service
Quality
Third order, love these shirts!
May 3rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price and style

Lots of compliment's on my shirts!
March 30th, 2022
Verified purchase
• Previous review

2nd time shopping with you. Very good experience! I get constant compliments on my Hawalili shirts. They look great, are very light weight (great for Florida heat!) and are easy to care for (no ironing required). I will be adding more Hawalili shirts to my wardrobe!

Reason I chose this business:

Previous purchase

Quality
Easy to order on line, view products and determine...
March 12th, 2022
Verified site experience
• Previous review

Easy to order on line, view products and determine size needed.

Thumbnail of user nickw663
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Can't believe the large number of styles and designs. I was shopping for both myself and my son and had a hard time deciding which design for each of us.

Reason I chose this business:

E-Mail promo ad

Quality
Thumbnail of user bobw599
1 review
0 helpful votes
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September 21st, 2022
Verified purchase
• Updated review

Two items were unsatisfactory. Instead of return I accepted a 25% discount to credit my After pay account. Its been two weeks and After pay has not received any credit.

Reason I chose this business:

Return customer, happy with product.

Service
Quality
Convenient
March 19th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Styling and price

Thumbnail of user calvinh180
3 reviews
0 helpful votes
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December 15th, 2021

Great store, we buy with the whole family, the product is new, original. Large assortment of goods, service bomb, delivery on time at the agreed time.

Thumbnail of user peterb1970
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Finally checked them out. Found lots of eye-catching designs from tropical to New Age to retro. Easy process to select and purchase, but some designs may take longer to deliver.

Reason I chose this business:

Eye-catching design

Quality
Thumbnail of user rayj292
1 review
0 helpful votes
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July 7th, 2023
Verified purchase
• Updated review

I love these Hawiian shirts! They are colorful, creative, great fitting 3 XL shirts that do not need ironing. Just wash n' dry. Lightweight, airy with no shrinkage. Conversation piece.

Reason I chose this business:

If I need button silky perfect fitting (including length for 3XL) themed shirt, Hawalili is the place I go!

Quality
I LOVE THESE SHIRTS!
March 26th, 2023
Verified purchase
• Previous review

Hawalili has a wonderful assortment of colorful, creatively designed shirts; so soft and silkie with a slight stretch. I can't get enough.

Reason I chose this business:

Why did I choose Hawailii? Honestly...because you used my cookies to send me adorable Hawaiian shirts in a pop-up ad. I wasn't even thinking about shirts at 7:55 am on a Sunday morning, but the algorithms won out. I love your shirts for my son who even sleeps in them because they are that silky, stretchy and comfortable. Truth!

Quality
I really like Hawalili!
February 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

My son love your shirts, but needs a size bigger.

Thumbnail of user emmanueli93
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Not sure why I sign up for text messages, couldn't use H13 code at checkout. Slow delivery, but excellent product - my husband loved his turkey shirt and wore it on Thanksgiving. Fit as it should.

Reason I chose this business:

Friend had a shirt and I wanted it for my husband

Quality
Thumbnail of user billm1372
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

I would really very-much like to sort by FABRIC. I will not buy a 100% polyester or rayon shirt. If I could sort those out my shopping would have been much easier.

Reason I chose this business:

Mediavine advertisement at activeresponsetraining.net

Reason I chose this product:

I like loud Hawaiian shirts. I would like these Hawalili better if they had breast pockets

Quality
I would really very-much like to sort by FABRIC
July 24th, 2021
Verified site experience
• Previous review

I would really very-much like to sort by FABRIC. I will not buy a 100% polyester or rayon shirt. If I could sort those out my shopping would have been much easier.

Reason I chose this business:

Mediavine advertisement at activeresponsetraining.net

Thumbnail of user scottz427
1 review
0 helpful votes
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February 5th, 2023
Verified purchase
• Updated review

Would like to return or exchange, ordered large, I were medium, should have got ex large, but sale says sale final! Dennis Mastroddi, *******@yahoo.com. *******997. Thank you for help.

Reason I chose this business:

Like shirts

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for the feedback and sorry for any inconvenience caused.

According to our return policy, items purchased as "FINAL SALE" are not eligible for return or exchange. The detailed measurements of different products on our website differ even in the same size. We recommend you check the detailed measurements in the size chart first before your purchase. Thank you for your understanding.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

All good so far
December 7th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Like shirts

Thumbnail of user jasong1111
2 reviews
0 helpful votes
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October 14th, 2021
Verified purchase

One problem: you need to change the "country" from USAOUTERISLANDS to just USA! I live in the state of MICHIGAN, not the outer islands, wherever they are!
Please ship my order PRONTO as I'd like to have it here for my lady friend well before Halloween! Please hurry!
Roger Pilon

Reason I chose this business:

I like the product and the shirt line-cute!

Service
Quality
Thumbnail of user jessej209
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase
• Updated review

Ordered 6 shirts in 2 different orders and not 1 shirt fit. Too close to the wedding to order again so now scrambling for different shirts and stuck with all 6 of these

Reason I chose this business:

Found online and thought they would be what I wanted

Reason I chose this product:

Looked better than they were

Quality
Love the variety and ease of ordering
February 2nd, 2022
Verified site experience
• Previous review
Thumbnail of user waynek517
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

I'm thankful that you asked me to measure carefully before ordering. And showed a diagram on how to measure. Sometimes I measure large but this time I'm under the medium size.
Thank you

Reason I chose this business:

Big time sale and I like the styles

Service
Quality
Thumbnail of user benz349
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Two shirts of the same size do not fit the same. With no time to send back and receive another im sort of stuck with a shirt that is not as comfortable as I would like.

Quality
Thumbnail of user noahn172
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

Got my product, but thought it was a scam, because I never received a notice that my order had shipped. And no response when I tried to email about it. So at first I thought it was a bad deal.

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Dear Customer,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion or inconvenience cause

Due to fluctuations in inventory levels and demand, it's possible that items may be out of stock at the time of purchase.

We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your understanding,

If you need additional assistance, please feel free to contact us by email at service@hawalili.com. We will reply to you within 24 hours.

Best regard,
Ashley
HAWALILI

Thumbnail of user keithy71
1 review
0 helpful votes
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February 26th, 2022
Verified purchase
• Updated review

Colour of 2 pair of shorts was not tge as pictured &1 pair had white smudges on it. Hawaiian shirt was far too big for XXL size
NO REPLY FROM MY EMAIL (AS INSTRUCTED TO GET SPECIAL ADDRESS FOR RETURNS) FROM CUSTOMER SERVICE SUPPORT. Only emails offering percentage discoubts on future buys!

As per previous comments

Reason I chose this business:

Liked shirt bought for a gift for husband

Reason I chose this product:

He saw it advertised & wanted one to compliment his wardrobe.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Dear customer.

Sorry that you are not satisfied with the items. Per checked, we have replied your return request and send you the return instructions on Jan 11th and have not get your reply. Kindly check your record.

Sorry for the inconvience.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Quick & easy
December 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Liked shirt bought for a gift

Thumbnail of user joeh1204
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

I ordered two shirts and a tee shirt from Hawalili on June 5,2021. It took over a month for two of the shirts to be delivered because it was from Hong Kong. I still have not received the tee shirt and it is now July 17. Both shirts were size XL. One of them fit perfectly and my husband loved it, but the second XL shirt was too small. After emailing Hawalili a couple times, they offered me either a 25% refund if I kept the shirt, or 35% off on my next order over $100. Since they don't accept exchanges, I decided to accept their offer. I ordered another shirt in the same style in a size XXL. I was surprised when it arrived within 2 weeks. But when my husband tried it on, he said it was still too small, perhaps "very slightly" larger, but in no way was it an XXL. When I told Hawlili about it, they offered me a 15% refund or 25% off my next order over $100. At this rate, only 1 out of 3 shirts fit, and I never did receive my tee shirt. I'm very disappointed because I love their shirt designs, but the extra long shipping time and inconsistent sizing make me very hesitant to buy anything else from them. You really do take your chances with them.

Reason I chose this business:

To see if an XXL would fit better than a size XL. I originally ordered two different XL shirts, but one fit like a Large, so I'm now ordering the same shirt in a size XXL to see if it fits more like an XL.

Thumbnail of user bobl671
1 review
0 helpful votes
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October 14th, 2021

This company is the worst. It is a scam. The clothing is terrible and low end. Pictures online are phony. Cannot return goods with hidden return policy. Stay away!

Tip for consumers:
do not buy anything, if you do you will wish you did not.....RUN

Products used:
shirts

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
After checking, we did not find any information about your order. Have you made a purchase on our website? Please provide your order number so that we can better serve you.

We are so sorry to make you dissatisfied with us, but we are a legally operated online shopping site, not a scam. Products that cannot be returned are publicly and fairly stated in the return policy on our website, and have never been hidden. You can check our return policy: https :// www.hawalili. Com/information/Return%20Policy

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user markr2303
2 reviews
0 helpful votes
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December 15th, 2021

Immediately I want to thank the store for the new original product and quality service. I am satisfied with the purchase, everything is super. Better than I expected. Recommend!

Thumbnail of user susant1447
1 review
0 helpful votes
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September 24th, 2021
Verified purchase
• Updated review

Shirts are nice, but didnt fit at all, way to small, they offered 25% off my bill and told me i didnt have to send them back, but i havent received that yet?

i asked for a refund im still waiting!

Reason I chose this business:

Shirts are very nice

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

After checking, since you did not reply to our chat in the previous conversation to confirm that you have chosen to accept our proposal, we have not processed a refund for you yet.

We will handle it for you as soon as possible.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@Hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Shirts are nice
July 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Shirts are very nice

Thumbnail of user bobd717
1 review
0 helpful votes
  • Send Message
September 19th, 2021
Verified purchase

I did not receive the shirt that I really wonted--- its says out of stock------send me my money back for that shirt --I dont wont to swap for more thin cheap shirts

Reason I chose this business:

By accident

Quality
Thumbnail of user horatioh7
3 reviews
0 helpful votes
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December 8th, 2021

I generally don't know how to write reviews, and I don't like it, but I liked the service in this store so much, and very good quality, and of course fast delivery

Thumbnail of user ronaldp714
5 reviews
0 helpful votes
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October 31st, 2022

Shirt is excellent addition to wardrobe…I bought XL which ran slightly small and will buy xxl next time. Wearing with a tank top and it makes a great addition to wardrobe

Thumbnail of user rayb625
1 review
0 helpful votes
  • Send Message
July 14th, 2022
Verified purchase

The shopping was easy with many choices of shirts and colors that I liked. I spent more then I had planned on to get the free shipping but I appreciated the gesture.

Reason I chose this business:

It has been showing up on my email.

Quality
Thumbnail of user jackp102
2 reviews
0 helpful votes
  • Send Message
April 11th, 2023
Verified purchase
• Updated review

One of the shirts was miss-sized. To return it I would have had to pay for shipping. At first they offered me 15% of the cost to keep the shirt. I settled on 50% refund.

Returns are impossible.

Reason I chose this business:

I like the colorful shirts. But I won't buy from them again after this experience

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Thank you for the feedback and sorry for any inconvenience caused.

According to our return policy, the customer is responsible for return shipping and sending it back to our warehouse when returning the products. Therefore, considering that some customers will bear high freight charges, we will provide customers with partial discounts as a negotiation, or customers can send them back to our return center directly and we will process the refund after receiving the products. Hope for your understanding!

We`ll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Quick and Easy
February 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I like the colorful shirts.

Nice shirt great for Christmas
December 19th, 2022
Verified purchase
• Previous review

Easy to buy from the company. Just wish shipping costs wasn't so much.

Reason I chose this business:

Want a shirt for Christmas

Reason I chose this product:

Want a shirt for Christmas

Quality
It was easy to do
November 19th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Want a shirt for Christmas

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Thumbnail of user missw50
Miss W.

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