• Hawalili

Hawalili

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Overview

Hawalili has a rating of 3.9 stars from 1,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hawalili most frequently mention good quality, great selection, and customer service. Hawalili ranks 8th among Men's Clothing sites.

  • Service
    402
  • Quality
    1639
Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
1
Negative
1

Instant Feedback

28,541 reviews

32
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How would you rate Hawalili?
Top Positive Review

“Nice!”

Ethan B.
4/27/24

Always good to find good shop. And this one is exactly one! Good looking shirts and other things! Thank you will buy again

Top Critical Review

“Garbage”

J L.
9/22/21

If it sounds too good to be true it usually is. The shirts they show on their website look great but what will show up at your front door is completely different, I would be embarrassed to wear these shirts in public, and the sizes are completely off. If you have a problem you have to pay all kinds of fees and spend time trying to return it. This is not an Amazon like company. Don't waste your money buying anything from this company,

Reviews (1,924)

Rating

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Reviews that mention popular keywords

customer service (127) return policy (61) web site (262) shopping experience (267) hawaiian shirts (119) delivery time (63) quality products (49)
Thumbnail of user jimb2719
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

The shopping and ordering was easy. I feel the shirts were smaller than what I expected so they're very tight. I will adjust accordingly if I order again.

Reason I chose this business:

I like the product choices and wanted to treat myself today.

Quality
Thumbnail of user sarahn55
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

Super Great with fast and easy to pay with out interest.
Shirts could have been a bit more substantial than what was received. What could I have expected?

Reason I chose this business:

It came up on another site. Thought I'd check it out.

Quality
Thumbnail of user benjaminh437
1 review
0 helpful votes
  • Send Message
July 27th, 2022
Verified purchase
• Updated review

All of my order not coming at the same time is not good, so future purchases, will probably not happen, 8 or 9 days for part of the order, and 24 days for the rest of it, I, m not to happy about that

?????

Service
Quality
I hope all my items will come at the same time, It...
June 28th, 2022
Verified site experience
• Previous review

I hope all my items will come at the same time, It will make a difference on whether I buy any more on this site or not

I hope my shipment all comes together this time
June 27th, 2022
Verified site experience
• Previous review
The shorts I recieved have a huge hole in the pocket
April 20th, 2022
Verified purchase
• Previous review

I will have to pay to get this fixed, but at much less of a cost of sending the product back, I probably wont make any future purchases from hawalili

Quality
Thumbnail of user andrewd1223
1 review
0 helpful votes
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December 25th, 2021
Verified purchase
• Updated review

Great app. Always love the beautiful array of clothes you sell. I thought you only sold shirts, but you also sell sweaters and pants. I'd love to see accessories added to your great collections.

Reason I chose this business:

Value and the VIP coupon that was offered.

Quality
Great website!
October 2nd, 2021
Verified site experience
• Previous review

Great website!
Love the variety of fabrics. I thought all your shirts were silk/rayon/polyester type materials. I ordered a cordoway material.

Reason I chose this business:

The quality, price and amazing unique patterns are awesome

Excellent website!
July 30th, 2021
Verified site experience
• Previous review

Excellent website! LOve the beautiful Hawaiian apparel! High quality! Exceptional above the rest!

Reason I chose this business:

I LOVE Hawaii! My roommate always wanted to go there! I bought him trunks as a surprise gift! He's going to LOVE them!

Thumbnail of user markq231
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

The clothes sizing was way to small and the cloth felt like plastic. It cost me more to send it back than I would get back so I am not going to bother again.

Reason I chose this business:

Great looking shirts.

Reason I chose this product:

Great looking colour and pattern.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@Hawalili. Com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Uncomplicared thank goodness
July 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great looking shirts, hope they fit.

Thumbnail of user jackk727
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

Placed an order a month ago. I haven't seen or heard from the company since it was $130 they got the money, they got the clothesThey lost the business. I'm coming after him now, stay away

Thumbnail of user carld418
2 reviews
0 helpful votes
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September 12th, 2021
Verified purchase
• Updated review

The products seem to be good quality. The ease of site use leaves much to be desired. Also the money off coupons are a farce when you adjust the shipping to use the coupon so only saving $2 dollar.

Because items are coming from CHINA long way off one is left accepting coupon that is a farce as it is taken up in shipping. So there is no reimbursement or true money reduced.

Reason I chose this business:

From Pintrist

Service
Quality
The products seem to be good quality
July 19th, 2021
Verified site experience
• Previous review

The products seem to be good quality. The ease of site use leaves much to be desired. Also the money off coupons are a farce when you adjust the shipping to use the coupon so only saving $2 dollar.

Reason I chose this business:

From Pintrist

Thumbnail of user adamr548
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase
• Updated review

I bought this item on line a couple of weeks ago, it arrived this morning and I found it was too large, I then reordered it on line in a smaller size. Both transactions went through with no problem.

Reason I chose this business:

I have used and been very satisfied with Hawalili for a few years now.

Service
Quality
Opening page hints at 10% off order using given code,...
August 18th, 2022
Verified site experience
• Previous review

Opening page hints at 10% off order using given code, could not work out how to claim said discount.

Reason I chose this business:

Like the choice.

Quick, simple, plenty of choice
September 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Shopped with you before and very happy with experience and products.

DIFFICULT FINDING THE CORRECT COLOUR SHIRT
May 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

RECOMMENDED.

Thumbnail of user joec1448
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review

Nice variety and designs; 2 shirts -the blue and white gauze, were not sized properly.(2XL but too small-tight,) all others were perfect fit and what i liked design and colors. Good products.

Reason I chose this product:

The style i like.

Quality
Nice variety and designs
July 19th, 2021
Verified site experience
• Previous review
Thumbnail of user alexanderp433
1 review
0 helpful votes
  • Send Message
December 25th, 2022
Verified purchase
• Updated review

I was very pleased with delivery time and shirt selection. I bought 5 Christmas shirts and all were delivered and worn before Christmas. Thank you.
G. Harding

Reason I chose this business:

Christmas shirts

Reason I chose this product:

My love of Christmas and I grow a beard for Christmas...Ho Ho Ho

Quality
Waiting for delivery
November 18th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Christmas shirts

Thumbnail of user michaelv966
1 review
0 helpful votes
  • Send Message
April 10th, 2021
Verified purchase

I'm finding men's shirts, unlike anything I can find in stores. And I like that I'm buying from designers and not paying higher prices for brick-and-mortar stores.

Reason I chose this business:

I saw sample shirts while surfing the web, it captured my interest, so I checked out the site...

Quality
Thumbnail of user walterb632
3 reviews
1 helpful vote
  • Send Message
November 10th, 2022

It was very nice working with your shop! Thank you for your fast responses, for your help and honest descriptions. I will definitely return with another order.

Thumbnail of user briana933
1 review
0 helpful votes
  • Send Message
August 6th, 2021
Verified purchase
• Updated review

The shirts are of good quality. However the sizes S and L are way too small compared to North American standards for Small and Large sizes. I ended up giving the products away

Reason I chose this business:

For the great looking products on its website

Quality
Easy to use!
July 7th, 2021
Verified site experience
• Previous review

Easy to use! Thanks.

Reason I chose this business:

For your products

Thumbnail of user thomaso922
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

Hope the party shirts match my expectations. Going to New Orleans to party and need a shirt!
Shirts arrived and they are so bright they cast a shadow. I love em.!
Thanks
Mat

Reason I chose this business:

Googled party shirts!

Quality
Thumbnail of user jordanf258
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Perfect fit like I was hoping. I was really surprised.the shipping was flawless and in time for my son's wedding in the hot sun …thank you I will shop again!

Quality
Thumbnail of user garrettw61
1 review
0 helpful votes
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June 7th, 2021

I bought three shirts from them at my usual size of 3XL. Two of the shirts were probably 2XL while the Third one was at most a large. I contacted them to return the shirts and they said they wouldn't take them back because of Covid but they would give me 15% credit. They also offered me a 25% off on my next order of $100.00 or more. So now I have three shirts that I can't wear that they won't refund me on so I guess I'll donate them to Goodwill since they are of no use to me. Just realize if you buy something from them and there is an issue, they will not refund your money. Terrible business model. DO NOT BUY FROM THIS COMPANY!

Products used:
None because they don't fit.

Service
Value
Shipping
Returns
Quality
Thumbnail of user scottl1280
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Really nice shirt. Cool design. Fabric is a little unusual; kind of like parachute material. The $12 shipping cost was a shock, but the rest of the experience was fine.

Reason I chose this business:

Shirt design choices and straight edge shirts.

Quality
The $12 shipping cost was a shock, but the rest of...
July 30th, 2021
Verified site experience
• Previous review

The $12 shipping cost was a shock, but the rest of the experience was fine.

Reason I chose this business:

Shirt design choices and straight edge shirts.

Thumbnail of user dennisx38
1 review
0 helpful votes
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April 10th, 2022
Verified purchase

It didn't end as I expected. Shipping was o high, and I don't know how long shipping will take. I am a bit skeptical until I receive my goods intact and just as I ordered.

Reason I chose this business:

The products look attractive, and also the email bombardment.

Service
Quality
Thumbnail of user nancyj792
1 review
0 helpful votes
  • Send Message
June 23rd, 2023
Verified purchase
• Updated review

I ordered two shirts, one (HBBFF*******) was delivered and was much too big (the sizes weren't quite right), and the second shirt never arrived HBBFF*******. I emailed the company with this information and was informed that there would be a discounted refund applied back to my credit card and that the second shirt would be canceled and a refund would be credited back to my account. That was last month. Hawalili were true to their word and the refunds were credited back to my account. Just as they said they would! Hawalili - An honest company.

They said that Hawalili would issue me a discounted credit entered into my credit card account and there would be a refund for the second shirt that was not delivered, credited to my credit card account.

Reason I chose this business:

I needed a gift to myself to celebrate life! Exactly!

Reason I chose this product:

They were attractive shirts and the colors were perfect (one black, one blue), and the designs were interesting.

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Dear Customer,

We sincerely apologize for any inconvenience caused for you.

We understand that sizing can be a tricky issue, and we strive to provide accurate measurements and sizing information to help our customers choose the right fit. We appreciate your feedback on this matter, and we will definitely look into ways to improve our sizing information in the future.

Per checking, the second order has been cancelled as your request. The refund was successfully issued on our end. If you don't receive the refund, please check your bill or contact your card issuer at your earliest convenience.

About the item you received, partial discounted refund also has been issued on our side. If you don't receive the refund, please also check your bill or contact your card issuer.

Thank you for bringing this issue to our attention, as customer feedback helps us identify areas for improvement. Our team is constantly working to provide faster and more cost-effective courier services to our customers, and we appreciate your patience and understanding in this matter.

If you need additional assistance, please feel free to contact us by email at service@hawalili.com

Best regard,
Ashley
HAWALILI

Unusually designed shirts at an attractive price
April 21st, 2023
Verified site experience
• Previous review

Unusually designed shirts at an attractive price. Easy online shopping experience.

Reason I chose this business:

I needed a gift to myself to celebrate life!

Great designs, great selections, great fabrics, great...
October 27th, 2021
Verified site experience
• Previous review

Great designs, great selections, great fabrics, great experience, great website.

Reason I chose this business:

I'm feeling good today.

The ordering process is easy to navigate
May 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

A chose a blue striped summer shirt, size XXL.

Thumbnail of user logano32
1 review
0 helpful votes
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March 5th, 2022
Verified purchase
• Updated review

All shirts were too large according to the sizing chart. Products were not made in the USA and took to long to get. Return policy was bad and had to pay for shipping for returns.

Contact with customer service was by email and they responded quickly with directions on returning items.

Reason I chose this business:

I liked the designs of the shirts with a nice variety of styles.

Reason I chose this product:

I like the designs.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user missw50
Miss W. – Hawalili Rep

Dear customer,

Sorry that you are not satisfied with the items and the return policy.

We'll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Alot of selections to choose from
January 4th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Nice Hawaiian shirts

Thumbnail of user ronaldp482
3 reviews
0 helpful votes
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December 10th, 2021

All perfectly! The consultants suggested which is better. Were polite and attentive! This is not the first time I buy in this store, and I will definitely buy more! Thanks a lot!)

Thumbnail of user davidx267
1 review
0 helpful votes
  • Send Message
September 16th, 2021
Verified purchase
• Updated review

Great site. Fast and easy shopping and so many cool shirts to pick from, I just love it. Will be back for more. Quick and easy payment options to choose from which make it so easy. ‍

Reason I chose this business:

Was just strolling

Quality
Great site
August 17th, 2021
Verified site experience
• Previous review

Great site. Fast and easy shopping and so many cool shirts to pick from, I just love it. Will be back for more. Quick and easy payment options to choose from which make it so easy. ‍

Reason I chose this business:

Was just strolling

Thumbnail of user rolfg7
3 reviews
1 helpful vote
  • Send Message
December 16th, 2021

Most of all I like the customer service in this store, very polite, the choice of clothes is good, the quality is excellent, and thanks for the fast delivery

Thumbnail of user dennisp483
1 review
0 helpful votes
  • Send Message
January 26th, 2022
Verified purchase

Easy to order and discounted on 2 out of the 4 shirts I bought. Early Christmas presents. Easy to follow tracking, great packaging and comfortable and stylish looking shirts

Reason I chose this business:

Early Christmas presents

Quality
Thumbnail of user ronaldp831
1 review
0 helpful votes
  • Send Message
June 24th, 2023
Verified purchase
• Updated review

Great Shirts but it is impossible to return or exchange items for a larger size. The company's return policy just runs you around but never let's you return items for refund.

Used website, filled out forms but never received a,Return Authorization or a shipping address for returns.

Reason I chose this product:

Items looked good but sizes are too small. Hawalili return policy makes it impossible to exchange or return for refund

Service
Quality
Great Shirts
April 24th, 2023
Verified site experience
• Previous review

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Thumbnail of user missw50
Miss W.

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