• Hawalili

Hawalili

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Overview

Hawalili has a rating of 3.9 stars from 1,924 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hawalili most frequently mention good quality, great selection, and customer service. Hawalili ranks 8th among Men's Clothing sites.

  • Service
    402
  • Quality
    1639
Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
1
Negative
1

Instant Feedback

28,541 reviews

32
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How would you rate Hawalili?
Top Positive Review

“Nice!”

Ethan B.
4/27/24

Always good to find good shop. And this one is exactly one! Good looking shirts and other things! Thank you will buy again

Top Critical Review

“Garbage”

J L.
9/22/21

If it sounds too good to be true it usually is. The shirts they show on their website look great but what will show up at your front door is completely different, I would be embarrassed to wear these shirts in public, and the sizes are completely off. If you have a problem you have to pay all kinds of fees and spend time trying to return it. This is not an Amazon like company. Don't waste your money buying anything from this company,

Reviews (1,924)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (127) return policy (61) web site (262) shopping experience (267) hawaiian shirts (119) delivery time (63) quality products (49)
Thumbnail of user juanr849
1 review
0 helpful votes
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September 24th, 2022
Verified purchase

This is a good approach; most designs too unsubtle but some welcome. Have to see to know boldness of colors.

Reason I chose this business:

Couple pretty good designs.

Quality
Thumbnail of user fredn105
2 reviews
0 helpful votes
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September 24th, 2021
Verified purchase

The shirts are a poor fit and all were returned for refund on 9/10/21 after i received a return authorization-

Service
Quality
Thumbnail of user hawal1
Hawa l. – Hawalili Rep

Thank you for your feedback and sorry for any inconvenience caused.

We are so sorry. Shipping cost of your order depends on the shipping distance and weight of the packages. We are also very sorry about shipping, but due to the increase in international transportation costs, our transportation costs have also increased.

We now offer free shipping service on orders over $79 (except for pre sale items and final sale items).
So when your order amount is less than $79 you`ll be charged the shipping fee. Hope for your understanding.

Regarding the delivery time, you can learn more about our shipping policy here https :// www.hawalili. Com/information/Shipping%20%26%20Delivery

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user tylerv99
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

Got my product in a reasonable amount of time. I most likely will order from you again in the future.

Reason I chose this business:

SAW IT ON LINE AND I LIKED THE SHIRTS.

Quality
Thumbnail of user garyr1114
1 review
0 helpful votes
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October 20th, 2022
Verified purchase

Easy and convenient! Thank you for fast delivery. It was simple and affordable compared to many other sites i visited.

Quality
Thumbnail of user peterc1491
2 reviews
0 helpful votes
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December 24th, 2021

I want to recommend this online store! Great service, great quality, fast delivery, all on time, will be ordering again!

Thumbnail of user bille418
1 review
0 helpful votes
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September 12th, 2021
Verified purchase
• Updated review

Because it is my first purchase with the company, I must wait and see before sharing an opinion about it.

Needed to return one of the items ordered due to the wrong size sent. Told I had to pay for return shipping plus customs fees.

Reason I chose this business:

Liked shirt designs.

Reason I chose this product:

Very unusual shirt designs.

Service
Thumbnail of user missw50
Miss W. – Hawalili Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Because it is my first purchase with the company, I...
August 13th, 2021
Verified site experience
• Previous review

Because it is my first purchase with the company, I must wait and see before sharing an opinion about it.

Reason I chose this business:

Liked shirt designs.

Thumbnail of user victorg340
4 reviews
0 helpful votes
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December 7th, 2021

In this store you can find items of very high quality and good, prices are very reasonable, ordering is easy

Thumbnail of user jamess4615
1 review
0 helpful votes
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November 16th, 2021
Verified purchase
• Updated review

I love the ease of seeing so many themed shirts in one place. The pictures and zoom make decisions easier.

Reason I chose this business:

I am a repeat customer, many times over.

Quality
The selection is immense!
April 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I had been looking for summer shirts, and not finding what I liked. An ad appeared on one my frequently visited sites and I followed the link.

Thumbnail of user meganj209
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Thought I was getting a sweatshirt. Your sizes run small, so large, which I normally wear & ordered is tight.

Reason I chose this business:

Variety of options

Quality
Thumbnail of user waynen123
1 review
0 helpful votes
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January 19th, 2022
Verified purchase
• Updated review

Shipping took way too long. Product is okay. I don't think I will shop there again, even though some of the shirts look really cool on the site.

Reason I chose this business:

Ads popped up and products looked novel

Reason I chose this product:

Musical theme

Quality
Shipping rates are too expensive
January 18th, 2022
Verified site experience
• Previous review

Shipping rates are too expensive. Products look okay. First time ordering.

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnc6254
1 review
0 helpful votes
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April 28th, 2021

I ORDERED 2 SHIRTS 3Xs BUTTONS FELL OFF WHILE TRYING TO OPEN THEM, THEY WERE SO SMALL THEY FIT MY 130LB WIFE I COULDN'T EVEN GET MY ARM IN THEM. THERE RETURN POLICY IS SO COMPLEX IT, S NOT EVEN WORTH THE HASSLE, YOU PAY RETURN SHIPPING AND THAT COST ALMOST AS MUCH AS THE SHIRT. MY ORDER # was HBBFF******* I DON'T HAVE PICS OF MY RECEIT

Thumbnail of user roberta3371
4 reviews
1 helpful vote
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November 10th, 2022

I will tell everybody about you! I bought a few great presents for my relatives here and I am not gonna stop since winter holidays are coming.

Thumbnail of user virginied11
5 reviews
0 helpful votes
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March 31st, 2023

I love this place. The clothes are always great and the staff is super friendly. I've been shopping here for years and will continue to do so.

Thumbnail of user dwightd85
3 reviews
0 helpful votes
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December 18th, 2021

I want to note the excellent service in this store, wonderful things of very good quality, I really like it, now I will only buy from you!

Thumbnail of user josep609
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

Nice shirts, I want them all! Only bad part is that the selection is TOO big! Hard to decide which to pick. And shipping takes practically forever!

Reason I chose this business:

Found online

Quality
Thumbnail of user jayl788
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Took too long for order! I want to return the shirt that has the US flag facing the wrong way, but don't have a clue how to. Made in China, NEVER EVER AGAIN!

* Hawalili attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Hawalili Rep

Please accept our sincere apologies for any inconvenience caused. Please share us the pics of the item you get and we will try our best to solve any problem you got. Looking forward to your reply.

Thumbnail of user richardo1331
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Finally I have a resource for my Hawaiian shirts. I just can't find good ones her in Nevada. Mahalo!

Reason I chose this business:

Came across the website and love dit.

Quality
Thumbnail of user waynec481
1 review
0 helpful votes
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June 13th, 2022
Verified purchase
• Updated review

Did not allow me to use a cars from Biolife -very disappointed. Also, shipping better be better this time

Reason I chose this business:

Like the style - but giving them only this last chance

Quality
Needs to be able to be sent ASAP
November 28th, 2021
Verified site experience
• Previous review
Thumbnail of user thomasp1580
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Ist time order. Great range.
Purchased 7 shirts. Perfect fit look and feel great.
Fast delivery appreciated.
11/10 Fantastic

Reason I chose this business:

Saw it on nett

Quality
Thumbnail of user tonyt820
1 review
0 helpful votes
  • Send Message
October 17th, 2022
Verified purchase
• Updated review

Would like to see a more accurate search engine and also how the discounts apply in the shopping cart

Reason I chose this business:

Have been a satsfied customer

Quality
Great Hawaiin Shirts
July 10th, 2022
Verified purchase
• Previous review

Easy to order. Nice selection. Good discounts. One downside is that search could be more accurate.

Reason I chose this business:

Have been regular customer

Quality
Easy shopping
June 15th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Been satisfied customer several times

Always a nice selection
June 1st, 2022
Verified site experience
• Previous review

Always a nice selection. Wish search engine was a little bit better at finding styles, etc.

Reason I chose this business:

Always good results in the past.

Great selection
May 1st, 2022
Verified site experience
• Previous review
Reason I chose this business:

Been satisfied customer

Many payment issues
February 22nd, 2022
Verified site experience
• Previous review

Many payment issues. Email customer service is failing

Reason I chose this business:

Good experience in the past

Thumbnail of user joen594
1 review
0 helpful votes
  • Send Message
October 6th, 2021
Verified purchase
• Updated review

Product was missing from shipment and customer service could not understand the issue
Product finally arrived on Aug 30

Service
Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Sorry for any inconvenience caused.

As we checked, you placed two orders with two different email accounts like A and B, which is associated with order A and B. You emailed us with account A while you wanted to know the status for order B, but we were not able to find order B and thus did not respond with what you want.

We do apoloigize for this inconvenience and we will keep improving. Next time you can provide us with the correct order number and we will provide better and more prompt solutions.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

It is fine
August 7th, 2021
Verified site experience
• Previous review
Thumbnail of user geraldv223
1 review
0 helpful votes
  • Send Message
January 24th, 2023
Verified purchase

Excellent too bad it's not small size
You can find a variety of clothes
Pants, shirts, girls, clothes, etc.

Reason I chose this business:

Beautiful shirts

Service
Quality
Thumbnail of user robz42
1 review
0 helpful votes
  • Send Message
April 5th, 2022
Verified purchase
• Updated review

Easy to waste money on substandard product. You need to do a better job with fabric choices as well.

Reason I chose this business:

Email about flash sale Too many.

Reason I chose this product:

Fun looking, but due to size I couldn't wear.

Quality
Thumbnail of user missw50
Miss W. – Hawalili Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Great sale!
February 3rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Email about flash sale

Not always clear as to what the nexts step was in ordering...
February 1st, 2022
Verified site experience
• Previous review

Not always clear as to what the nexts step was in ordering 2 different shirt sizes.

Reason I chose this business:

I wanted the St Patrick Day shirts.

Thumbnail of user lucasc172
3 reviews
0 helpful votes
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August 24th, 2022

I recommend your online store to all my friends, great quality reasonable prices and very nice and courteous staff

Thumbnail of user juniors52
2 reviews
0 helpful votes
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December 10th, 2021

The best store! The widest range of products, affordable prices, attentive, polite and knowledgeable staff. Thank you very much!

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Thumbnail of user missw50
Miss W.

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