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Headlight Experts has a rating of 3.7 stars from 253 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Headlight Experts most frequently mention car headlights, fast delivery, and quality products. Headlight Experts ranks 33rd among Auto Parts sites.
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I've bought the LED conversation kit after having numerous issues with other headlights. These LED headlights have been the best for a few years now. Recently had an issue with one side of one of the bulbs going out and reached out to customer service. They got me fixed up instantly under their amazing warranty program. I recommend them to anyone looking for top notch headlights!
I bought these headlights and they lasted just about 2 years, I reached out to the company after seeing a "lifetime warranty" they sold me on a bunch of nonsense saying "we have a new bulb released this year and if I pay $17x2 and shipping and handling" they would send me the new bulbs in 2-3 business days as long as i leave them a "positive review" well folks after 3 emails and 3 weeks somebody from the company finally answered me and said they are still waiting on my "positive review" before they will send me the lights that they had no problem collecting my money from, so now I'm waiting on a refund because if you want a positive review have a product that's worth it rather than a product you think you can just buy a positive review and scam people...save yourself the hassle and bring your business else where
I have used Sylvania Ultra headlights for years in my Subarus and they would last a year after paying $90 for a pair. I converted to the LED's and was so happy. They were much brighter light was thrown farther, could see much better. I noticed the bulbs went bad about a week ago and contacted them and the lifetime warranty was honored and I was upgraded to the newer model bulbs. Very happy with the customer service.
I've owned three vehicles with headlights from Headlight Experts. I recommend these products to anyone! Great quality, super bright, and great customer service.
Purchased several years ago headlight and fog light replacements. Never had trouble, fitment was correct, looked great on my truck and I bought another pair for my father in law.
These lights are super bright and are very dependable! My first set of led bulbs lasted almost 7 years, I reached out to customer service and they sent me a new set right away
I've had the same set of headlights for over 3 years now and just started having issues with them and the company was very quick to help me out and settle my issues. Highly recommend them.
I have owned these head lights for years and they are great lights and super bright very happy with mine very easy to install I highly recommend these light in any vehicle and great customer service.
Thanks for the excellent service. I have been a customer since 2016 and they have always taken care of me. I have referred all my friends and family and have been given the best service.
This company you want to steer clear from. No accountability for defective equipment. Right away ended up with issues. Been over three months with dealing these people. Even purchased their power Relay Harness. Completely useless. Terrible service. Won't even send out a new ballast. Ordered replacement ballasts from Amazon.
Products used:
Hid headlight kit
Had these fog lights for over 3 years with no issues, have them as my high beams and low beams out there
A great product, I liked them so well and decided put them my truck. I'm very pleased with how bright they are.
Trust these guys, had to warranty a set of headlights that were a couple years old.
Replaced them no problems I was even offered an upgrade.
Easy to install very bright people thought I had my high beams on I could see in any weather conditions
Very pleased with my purchase. Customer service is very good. Highly recommend you use this for your headlight needs.
Have been using this product for years and they work great! Lights are nice and bright better then the stock headlights that came with the truck.
My pair of Headlight Experts H1 LED have failed three times. The lifetime warranty requires the failed lights be mailed back before replacements are returned, leaving the van with no lights:-(
Headlight Experts claims their H1 LEDs are compatible with my 2017 RAM Promaster but the website doesn't say that their bulbs must be glued in place, a real pain since they fail so often.
I've now found Openglass.com sells a more reliable, plug and play, set that require no glue
Tip for consumers:
Customers are welcome to drive to their store to buy new products. Repairs must be shipped to the exact same address! Here are their words,
"We do not offer local dropoffs for warranty work. It must be mailed. NO EXCEPTIONS."
Products used:
H7 led
Lights worked well for couple years, but when I had issues with original lights they replaced with upgraded set quickly. Good service
Business run by a little man "*" too inept to run a legitimate company, that he resorts to shipping out garbage parts that resemble lights but do not fit or function. Just be warned it will not be until after the sale and you receive some funky looking plastic garbage in a plain brown box with no names or instructions you realize you've been scammed like the rest of us. Emailing them will only get you frustration insults and lies that they will send you another part. They will have you wait weeks then months before you realize there is nothing they intend to send. They simply want to delay long enough to make matters more difficult to dispute with your credit card company. If you've been scammed already, as I was, contact your credit card company immediately and Report them to the California Department of Consumer Affairs and the Better Business Bureau. Don't stop there, get the word out by every online resource so others won't fall victim. I'm asking the Better Business Bureau to investigate a series of what I believe to be illegitimate positive reviews likely posted by their own people. Just read the so-called five star reviews on BBB, they are most certainly all bogus.
* Personal info redacted by admin.
I have had the hid conversation kit on multiple vehicles and every time someone rides with me they comment on how bright and clear they are!
I have used the LED lights on two trucks. The install was not that bead and plug and play. Bright lights better than halogen I think.
Their products are the best and the customer service is A+. They stand behind their product.
Very helpful and very responsive with warranty. Headlights are great
Great product very bright fog lights are super bright
Great headlights! Super bright, great customer service, pretty durable.
Great company to purchase from and very helpful with warranties and great quality items
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